VTrips
Questions & Answers

How easy is it to get a hold of customer service at VTrips?

Asked by Jessica O. on 10/2/2019

5 Answers
Kulvinder S.10/17/2019

Easy but they will not help you. They will take your money but will not care about your problems
Rita R.10/2/2019

Once you leave the property, You get a call center somewhere overseas (sounds like the Philippines)... nobody helps you... you get a scripted reply about how they will have someone call me back and nobody does.
Field C.6/29/2020

Horrible! They tell you just enough lies to keep you at your rental even though repairs aren't done and will send you almost no refund for major issues.
H R.3/16/2020

Right now, it is extremely difficult. That is understandable given the global crisis, but their reviews across the internet, on every site I have found, are terrible.
Deborah G.3/7/2020

Easy to contact but don't do anything once they have your money.

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