Fandango at Home (formerly VUDU)
Questions & Answers
I am unable to log in with my password I know it is correct as I wrote it down. I tried to reset my password. I put in the original and was told it was the same password so definitely correct first time. So I reset my password and tried again with the new one it again said I had used the wrong password. I want to log in today
Asked by Marilyn T. on 1/27/2017
1 Answer
Lisa J.2/4/2017
I would just stay away from vudu altogether. They are the worst company I have ever interacted with. I spent a lot of money on videos with them and I cannot watch any of them because the just buffer literally every 5 seconds and then I downloaded them through vudu to go and they won't play on there either. I keep getting a message that vudu cannot authenticate my account. I e-mailed customer services 3 times and have never received a response. I have wasted about $1000. 00 on movies that I cannot watch. I have started using amazon prime video and other sites as well and have no problems whatsoever. Just stay away from vudu they are just taking your money.
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