Walmart Canada
Questions & Answers

How do I get a human on the phone at 1-800-328-0402?

Asked by Dion S. on 9/7/2017

8 Answers
Kandyce L.1/30/2018

Choose menu option 1 for grocery order and customer service will answer. Discovered in frustration, was going to say oops and ask for transfer to human but no need.
Anita C.12/27/2020

I waited for an hour twice the first customer service was whispering but no help at all said some one will call me back. Wait a week and half then call back waited another hour to get a human on the phon who was no help at all said he understands but the sell is out of stuff and I have to contact the sell myself cause it's an outsourced seller. Cancellation and refund is only available 30 minutes after placing an order. I can't cancel or get a refund. He suggested I wait for the order when it comes to reject the order and hopefully that will solve my problem for a refund and cancellation
sali d.5/31/2020

They hang up on me 3 times. They are taught to apologize only. Apologies do not resolve my issue,
Brenna K.5/21/2020

Drop your interest rates during covid 19 as a good gesture.
Kat W.4/29/2020

I have the same issue. No one picks up or even call back when you request for call back.
Jess C.4/6/2020

If you have the answer please share it with all of us!
John S.12/9/2019

Disgusting evil company.$70 for shipping charge on a $30 coffee maker.$43 for a can of shoe polish online
Karen L.9/24/2019

I tried this number you dont get a human only a recording maybe the president of Walmart should try to get someone on the phone

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