I was offered a quick sale and it was less than what I had anticipated my minimum bid price would be. I was told my check was sent out. Hoping to receive the check any day now, All in all, the process was not everything I had hoped for... I received one phone call on a sunday with the quick sale offer and some basic info on the appraisal. If you created an on-line account and communicated via email then you at least have some paper trial of what has happened. I went in person and delivered a ring so all communication was via phone once I left the building.