How easy is it to get a hold of customer service at Zapaka?

asked by Amanda S. on 8/26/21

8 Answers
Thumbnail of user natashaa156

You can technically get a hold of them via the live chat but they are super unhelpful and slow. Terrible customer service.

Helpful  (1)
Thumbnail of user ameliaj84

Impossible, have emailed and called 10+ times with no response.

Helpful  (1)
Thumbnail of user nancyw1793

Horrible... via email or phone. Extremely slow replies to return requests.

Helpful  (1)
Thumbnail of user elim141

After order is paid, very slow to respond and vague in response. Over a week to respond, and some responses unanswered

Helpful  (0)
Thumbnail of user riat7

They are SUPER unhelpful. Ive tried emailing them multiple times and a legit bot replied to me, NOT HELPFUL whatsoever.

Helpful  (0)
Thumbnail of user crystalh740

Customer service near impossible. Please don't buy from them. There are so many other reputable companies to buy a dress from!

Helpful  (0)
Thumbnail of user bobbyp179

I had to follow up twice to get a response, not helpful at all. Not that they listed wrong size chart but won't accept a return. Just don't bother ordering feom them

Helpful  (0)
Thumbnail of user shanic12

Very easy you can email or whatsapp them but they take at least a day to respond and don't read through your quarry thoroughly.

Helpful  (0)

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