Zapaka
Questions & Answers

How easy is it to get a hold of customer service at Zapaka?

Asked by Amanda S. on 8/26/2021

8 Answers
Natasha A.6/21/2022

You can technically get a hold of them via the live chat but they are super unhelpful and slow. Terrible customer service.
Amelia J.5/10/2022

Impossible, have emailed and called 10+ times with no response.
Nancy W.5/5/2022

Horrible... via email or phone. Extremely slow replies to return requests.
Eli M.4/12/2023

After order is paid, very slow to respond and vague in response. Over a week to respond, and some responses unanswered
Ria T.4/11/2023

They are SUPER unhelpful. Ive tried emailing them multiple times and a legit bot replied to me, NOT HELPFUL whatsoever.
Crystal H.4/6/2023

Customer service near impossible. Please don't buy from them. There are so many other reputable companies to buy a dress from!
Bobby P.10/11/2022

I had to follow up twice to get a response, not helpful at all. Not that they listed wrong size chart but won't accept a return. Just don't bother ordering feom them
Shani C.8/26/2021

Very easy you can email or whatsapp them but they take at least a day to respond and don't read through your quarry thoroughly.

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