Zazzle FAQ | Sitejabber

Question:

Is there a number i could call to speak with a customer representative?

Answer:

Hello Alice! We can be reached at 1-888-8ZAZZLE (1-888-892-9953) Phone hours: Mon - Fri: 9AM - 5PM PST (12PM - 8PM EST) Or, you can email us at social@zazzle.com. Thank you, Terri

By Zazzle S., Zazzle Support over a year old

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Question:

I need to return my order was very ugly and i need the refund how can i do that I need to return my order was very ugly and i need the refund how can i do that

Answer:

Hi Ana, Can you please provide us with your order number so we can look into this further and ensure you receive your refund? Thank you, Christine

By Zazzle S., Zazzle Support over a year old

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Question:

I've read a lot of bad reviews about shipping arriving on time. i placed an order tonight, and paid for express shipping. these shirts cannot be even a little bit late. they will be worn on the date that they are due to arrive! please please please come thru for me, zazzle! order #131-89032940-7581342 I've read a lot of bad reviews about shipping arriving on time. i placed an order tonight, and paid for express shipping. these shirts cannot be even a little bit late. they will be worn on the date that they are due to arrive! please please please come thru for me, zazzle! order #131-89032940-7581342

Answer:

Hello Lacy, All of our products require a manufacturing time before we queue them up for shipment. A representative from our Customer Support team will look into this order and will be reaching out to you directly via e-mail with more details. We look forward to assisting you further! Thank you, Christine

By Zazzle S., Zazzle Support over a year old

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Question:

I have ordered 12 days ago and i really need my invitations and still haven't receive my orders. and i tried to email the customer service but there's no response. i'm worried about my card details if this website is a scam... been searching for their reviews and i'm so sad that people are saying that this website is totally a scam. i really need some answers because i'm really worried about my privacy I have ordered 12 days ago and i really need my invitations and still haven't receive my orders. and i tried to email the customer service but there's no response. i'm worried about my card details if this website is a scam... been searching for their reviews and i'm so sad that people are saying that this website is totally a scam. i really need some answers because i'm really worried about my privacy

Answer:

We are sorry to hear about this. Can you please message us your order information?

By Zazzle S., Zazzle Support over a year old

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Question:

I am trying to contact team@zaggle.in but received no response yet. this is regarding e-voucher which was to be delivered by 17th feb but still not delivered. I am trying to contact team@zaggle.in but received no response yet. this is regarding e-voucher which was to be delivered by 17th feb but still not delivered.

Answer:

Thank you for your information. Is it Zazzle that you ordered from? I am unsure if you are inquiring about an order from a different company. If Zazzle, Can you please Message us your email address?

By Zazzle S., Zazzle Support over a year old

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Question:

My orders were cancelled without a notification. how long will it take to get a refund of the orders? My orders were cancelled without a notification. how long will it take to get a refund of the orders?

Answer:

Hi Fran, You should have received emails from our team in regards to this. Please check your spam/junk inboxes. So the charge would have only been pending, and should disappear or show as a refund in 3-5 business days. Thank you, James.

By Zazzle S., Zazzle Support over a year old

Question:

Checking on order # 131-92987052-8549659 Checking on order # 131-92987052-8549659

Answer:

Hi Gerri, The order has queued for shipment. You should be receiving an automated email with the tracking information shortly. Thank you, Kevin

By Zazzle S., Zazzle Support over a year old

Question:

I'm trying to create 5" by 7" reception invitations on here and the back is so jambled up, how could i add moore to the back?

Answer:

Hi Sheridan, There should be a "Click to customize further" button where you can go into our design tool and adjust the text to make everything fit. Feel free to reach out to our Customer Care Team if you need direct assistance. You can locate the contact information here: https://help.zazzle.com/hc/en-us/articles/221463567 Thank you, Kevin

By Zazzle S., Zazzle Support over a year old

Question:

Do you charge extra for custom designs Do you charge extra for custom designs

Answer:

Hi Ken, No, we do not charge extra for custom designs. Thanks, Kevin

By Zazzle S., Zazzle Support over a year old

Question:

Hi im trying to place order for wedding programs but everytime i finished personalizing and editing and try to add to my cart all my information disap Hi im trying to place order for wedding programs but everytime i finished personalizing and editing and try to add to my cart all my information disap

Answer:

Hi Taquitta, We're sorry to hear about the trouble that you're having! If you haven't done so already, we would recommend signing up for a free Zazzle account so your personalized designs are saved as you're designing. If you would like assistance with designing, please feel free to reach out to our Customer Care Team. https://help.zazzle.com/hc/en-us/articles/221463567 Thank you, Kevin

By Zazzle S., Zazzle Support over a year old

Zazzle Questions & Answers

Is there a number i could call to speak with a customer representative?

I need to return my order was very ugly and i need the refund how can i do that I need to return my order was very ugly and i need the refund how can i do that

My orders were cancelled without a notification. how long will it take to get a refund of the orders? My orders were cancelled without a notification. how long will it take to get a refund of the orders?

Checking on order # 131-92987052-8549659 Checking on order # 131-92987052-8549659

I'm trying to create 5" by 7" reception invitations on here and the back is so jambled up, how could i add moore to the back?

Do you charge extra for custom designs Do you charge extra for custom designs

Can’t see your question? Ask to get answers from the Zazzle staff and other customers.

Zazzle Questions & Answers

Is there a number i could call to speak with a customer representative? Is there a number i could call to speak with a customer representative?

I need to return my order was very ugly and i need the refund how can i do that I need to return my order was very ugly and i need the refund how can i do that

My orders were cancelled without a notification. how long will it take to get a refund of the orders? My orders were cancelled without a notification. how long will it take to get a refund of the orders?

Checking on order # 131-92987052-8549659 Checking on order # 131-92987052-8549659

I'm trying to create 5" by 7" reception invitations on here and the back is so jambled up, how could i add moore to the back? I'm trying to create 5" by 7" reception invitations on here and the back is so jambled up, how could i add moore to the back?

Do you charge extra for custom designs Do you charge extra for custom designs

Can’t see your question? Ask to get answers from the Zazzle staff and other customers.

Is there a number i could call to speak with a customer representative?

I'm trying to create 5" by 7" reception invitations on here and the back is so jambled up, how could i add moore to the back?