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on 11/4/21Hi. Yes, store credit is one of the options available when you contact us during the 30-day warranty period. And our Customer Service department will be eager to help you with the return. Please call us at 1-800-211-2105, email us at service@zenni.com, or chat with us live by clicking on the floating Support button that appears near the bottom-right corner of any page on our website and a representative will issue a return authorization number and provide return instructions.