As a landlord who uses Zillow, I am wondering why I can't get anyone to answer an email from me? I am having numerous problems with my site

asked by Susan S. on 7/15/19

2 Answers
Thumbnail of user reneeg365

All Zillow does is collect your information and when you stop paying or refuse to pay for awful service they send fraudulent trolls pretending to be a potential tenant, buyer, seller that provides no identification to post negative reviews! Zillow is a terrible website!

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Thumbnail of user davids562

NEVER, EVER USE ZILLOW FOR ANY REASON. I LISTED AN APARTMENT FOR RENT AND IMMEDIATELY I FOUND OUT THAT ZILLOW EITHER SOLD ACCESS TO MY LISTING OR THEIR SECURITY IS SO BAD THAT A PERSON CALLING THEMSELVES A PROPERTY MANAGEMENT COMPANY HIJACKED MY LISTING. I'VE BEEN TRYING TO FIND OUT HOW THAT HAPPENED AND THEY TELL ME IT MUST BE ME! THERE IS NO PHONE NUMBER FOR CUSTOMER SERVICE IN THE US UNLESS YOU'RE A PAID ADVERTISER AND ALL THEIR "SUPPORT" IS AT 3RD WORLD, OFF SHORE MINIMUM WAGE CALL CENTERS! IF YOU POST A NEGATIVE REVIEW ON FACEBOOK, THEY JUST DELETE IT. WHEN I FINALLY GOT AN EMAIL FROM "SARA" SHE TOLD ME THAT I HAD TO LOG INTO MY ACCOUNT USING THIS OTHER PERSON'S EMAIL ADDRESS AND PASSWORD TO TAKE THEM OFF. AND WHEN I TRY TO DEACTIVATE MY ACCOUNT, THE LINK JUST TAKES YOU TO THE MAIN PAGE TO BUY THEIR SERVICES. THERE IS NO WAY TO DEACTIVATE YOUR ACCOUNT OR DELETE YOUR PERSONAL INFORMATION! ONCE THEY HAVE IT, THEY CAN SELL IT FOREVER! NEVER USE THIS HORRIBLE COMPANY!

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