1800CPAP.COM has a rating of 4.6 stars from 1,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
Fast delivery and the right price. Highly recommend!
Always prompt delivery with exact product i purchased
Hello Anthony!
Thank you so kindly for your precious time and feedback! We are happy to hear that our company has met your expectations and we are here for any of your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Product arrived in a timely manner. Equipment was as expected.
Hello Jim!
Thank you so very much for your precious time and valuable feedback! We are happy to hear that our company has met your expectations and we are here for any of your current or future CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Shipping was fast and the parts were fairly priced.
Hello Parker!
Thank you so much for your valuable time and feedback! We are happy to hear that our company has met your expectations and we appreciate your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Good efficient service, no problem with delivery at all
Hello James!
Thank you so kindly for your precious time and feedback! We are happy to hear that our company has met your expectations and we appreciate your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Didn't realize that my unit did not come with the heated hose. This was an additional expense.
Excellent! Quick and easy to order. New product works great!
Hello Victor!
Thank you so very much for your time and feedback! We are thrilled to hear that our company has met your expectations. We appreciate your business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I won't order CPAP supplies from any other outfit. These folks are the best.
Hello David!
Thank you so kindly for your valuable time and your valuable feedback as well! Our company is happy to hear that we have met your expectations and we appreciate your business with us. We are here for any of your current or future CPAP needs and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I was surprised at how fast the shipping was and I really needed my CPAP supplies. I think I have found my permanent CPAP supplier.
Hello Linda!
Thank you so very much for your valuable time and feedback! We are delighted to hear that our company has met your expectations and we appreciate your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Always great service. Nicole (sp) is a great representative for your company.
Thank you
Hello Michael!
Thank you so very kindly for your valuable time and feedback! Our company is delighted to hear that we have met your expectations and we greatly value your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a phenomenal day!
Best regards,
Customer Service -1800CPAP.com
Answer: Hello Martin. We are a self pay company and therefore do not contract with insurance companies. In some cases, people that purchase products from us can submit a claim to their insurance for reimbursement on their own behalf however we cannot bill Medicare or private insurance. Hope this helps.
Answer: Hello You are able to drop your machine off to our Maineville location Monday through Friday 9am-6pm and Saturday 9am-5pm. Please note that payment will not be issued the same day as the unit must still go through the appropriate inspection process. Please bring all required paperwork.
Answer: Hello, Thank you for your inquiry. In regards to your question, 1800CPAP.com does ship to international destinations. Shipping rates are determined by carrier, weight/dimensions of your order and location of where we are shipping to (determined by postal code). By adding the requested items to your shopping cart and proceeding with checkout, you will be prompted to enter in your shipping information, in which rates and options will be displayed on the second page of the checkout process. Please be aware that often customs will request a letter of medical need before your shipment is released. Any and all other requirements regarding your shipment are at the responsibility of the recipient. 1800CPAP.com does provide the correct GST codes for all shipments however we cannot guarantee if this will allow your shipment to be tax free. In the event that your shipment does require duties and taxes, it is the recipient's responsibility to be aware of, and pay these charges. Failure to do so will result in your shipment being returned to 1800CPAP.com in which the customer will be responsible for return shipping fees. For all other questions, please email products@1800cpap.com.
Answer: Hi Susan In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply). If you are interested in getting started with the RMA process please email us directly at products@1800cpap.com. Thank you Stephanie D. Customer Service Manager 1800CPAP.com
Hello Mark!
Thank you so very much for your time and feedback! We are happy to hear that our company has met your expectations and we are here for any of your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com