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1A Auto has a rating of 2.2 stars from 506 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1A Auto most frequently mention customer service, return shipping and wrong parts. 1A Auto ranks 730th among Auto Parts sites.
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"Don't deal with these scam artists, the take your money and tell you your item is out of stock and won't be available for 3 or 4 months.
They're quick to take your money, but it's tough getting it back."
I have been ordering from this online company for a long time now and have never had a bad experience.
I have several friends that order also and have never had a bad experience.
I recently needed to return some parts and emailed the company for info and how to do so. They emailed me back within a day and credited my credit card just as quick.
I highly recommend this website. You will not be disappointed
I ordered online complete strut assembly for my car---simple, ups delivery... this is a great website to order car parts---do your research, check youtube videos, has how to videos on how to put car parts and stuff...
Answer: Yes l bought them for the front axle of my 2001 Jeep Cherokee Sport and the fit and work perfectly.
Answer: Frank, as a general rule, people go to any review site to complain rather to commend exemplary service. Having said that, we only have 64 reviews on Sitejabber--lots of room for volatility if someone comes on and writes a 1-star review. Please check our review scores on Reseller Ratings and Google-My-Business, which are north of 750 reviews and 350 reviews respectively, and you will see what general trend by the public.
1A Auto empowers people to fix their own cars & save hundreds! Quality Auto Parts. Thousands of How-to Videos. USA Customer Support. Fast & Free Shipping.
Thank you for the great review! We're happy to hear our how-to videos have been useful.