• Acme Revival

Acme Revival

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Overview

Acme Revival has a rating of 3.3 stars from 252 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Acme Revival most frequently mention excellent service, quick turnaround, and great job. Acme Revival ranks 8th among Medical Equipment sites.

  • Service
    131
  • Value
    126
  • Shipping
    121
  • Returns
    106
  • Quality
    119

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 81%
Positive
85
Neutral
5
Negative
15
60
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How would you rate Acme Revival?
Top Positive Review

“Positive impression”

Andrew J.
6/30/24

That's great to hear! Acme Revival did a fantastic job repairing your vibration sensors. Their service and quality work have left a positive impression on you. Looking forward to your next experience with them!

Top Critical Review

“This is absolutely a scam operation”

William M.
9/11/24

This is absolutely a scam operation. I sent an Activator V chiropractic adjusting tool which needed a new circuit board soldered in and was otherwise in perfect working order. They kept it for months, only communicated with me when I asked about it, finally decided they couldn't fix it, and when they finally sent it back, they sent an entirely different unit and stole the battery out of it. I'm glad I "only" lost $350 on a $2,000 tool, but I wish that I had never gotten involved with this group.

Reviews (252)

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acme revival (87)
Thumbnail of user edwardg1192
California
1 review
0 helpful votes
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July 1st, 2024

Our faulty scales were expertly repaired by Acme Revival. Their service was exceptional, restoring them to perfect condition.

Thumbnail of user teresad1014
Washington
1 review
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June 29th, 2024

Acme Revival repaired our flow meters. Service was good, but communication could improve. Overall, satisfied with the outcome.

Thumbnail of user paula2544
Illinois
1 review
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June 22nd, 2024

The controller for our commercial oven was fixed by Acme Revival. It works now, but it took longer than anticipated to get it back.

Thumbnail of user emilyh1400
New York
1 review
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June 29th, 2024

Fixed signal generators; service satisfactory but communication needs improvement. Overall, content with the outcome.

Thumbnail of user susanm6213
Germany
1 review
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June 29th, 2024

Acme Revival swiftly repaired our pressure sensors, delivering reliable service. Highly recommend them for their efficiency and quality workmanship.

Thumbnail of user miket2183
Georgia
1 review
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June 29th, 2024

Our thermal imagers required repairs, and Acme Revival performed exceptionally. They now function flawlessly, thanks to their excellent service.

Thumbnail of user cwakefield2013
Indiana
1 review
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May 20th, 2024

Tried to order items multiple times and weeks later I would get an email stating my order was canceled no no reason. Reached out to company but they couldnt tell me either. Weird! At least they didnt steal my money I suppose. Company is a joke, I went with Victori Medical Supplies and they were responsive and easy to work with so far.

Service
Shipping
Thumbnail of user aliceb1132
Virginia
1 review
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June 22nd, 2024

We had issues with our temperature controllers. Acme Revival repaired them swiftly. Excellent service and reasonable prices.

Thumbnail of user tomw1958
New York
1 review
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June 21st, 2024

Sent in an old monitor that was part of our critical equipment. Acme Revival repaired it perfectly. Works like a charm now. Great job!

Thumbnail of user nancyd2466
North Carolina
1 review
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June 22nd, 2024

They brought our frequency modulators back to life. Quick turnaround and reasonable price. Happy with their service.

Thumbnail of user pricelda.arellano
California
1 review
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May 21st, 2024

I purchased a refurbished machine for our clinic back in nov 2023 and by Jan 2024 it stopped working. It's May 21,2024 and I am still trying to get my warranty processed. This company does not respond to emails or phone calls. I went through their claim process and 3 months later there is still no response. They only have 1 email which is *******@acmerevival.com and they do not respond to it. I am now sitting with a $1700 machine that does not work and no response from them.

I have tried their chat and they make note of what I am say and claim someone will reach out via email but no one ever follows up. I email for a follow up and no response. You call their number *******452 and they require a representative's extension (yet no one ever gives you one) to proceed with a representative if not they send you back to their chat and sometimes the chat is not open, just the same wait time all day.

I am starting to believe this company does not exist in the US and probably is just an exchange of equipment platform with no real people. I would advise anyone thinking of buying from these guys to not do it and go with a company that has real humans who will support you when you need your warranty covered.

Thumbnail of user bretd109
Texas
1 review
1 helpful vote
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March 7th, 2024

Sent a laser device for repair. They never sent me an evaluation of the laser. They could not open it to evaluate it. Still no contact from company. When I contacted them, they wanted over $300 for not making the repair or even attempting the repair. That was a storage fee.

This company is a scam.

Service
Value
Quality
Thumbnail of user claram348
Australia
1 review
0 helpful votes
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January 22nd, 2024

I inherited an antique radio from my grandparents, but it was non-functional. ACME Revival delicately handled and successfully repaired this family heirloom. Their respect for vintage items and technical know-how is commendable. It's now a functioning piece of history in our home.

Thumbnail of user professoralank
France
1 review
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January 22nd, 2024

ACME Revival repaired several educational robots used in our university's engineering department. Their technical acumen and ability to handle complex electronics is remarkable. The robots are now fully functional, enhancing our students' learning experience.

Thumbnail of user dr.rachelz
Australia
1 review
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January 22nd, 2024

As a dentist, reliable equipment is crucial. When our dental chair's electronic system failed, ACME Revival quickly fixed it, minimizing our patient disruptions. Their specialized knowledge in diverse electronics, including medical, is outstanding.

Thumbnail of user liamf80
Australia
1 review
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January 22nd, 2024

When our restaurant's commercial refrigerator broke down, ACME Revival was quick to respond. They repaired the compressor and ensured everything was running efficiently. Their prompt service saved us from a potential food spoilage disaster. Truly reliable in emergencies.

Thumbnail of user lindas6568
California
1 review
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January 22nd, 2024

ACME Revival revived our malfunctioning AV system in the conference room. Their technicians were skilled, respectful, and provided a fast turnaround. Now our meetings run smoothly with crystal-clear audio and video, thanks to their proficient service.

Thumbnail of user trevors397
Texas
1 review
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January 22nd, 2024

Our gym's high-end treadmill stopped working, causing a lot of inconvenience. ACME Revival quickly diagnosed a motor issue and repaired it. They were professional, transparent about costs, and their service was swift. Now our treadmill runs smoother than ever.

Thumbnail of user jamesh7507
Illinois
1 review
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January 21st, 2024

Our old security camera system had wiring and connectivity issues. ACME Revival not only repaired it but also upgraded the system for better performance. Their attention to detail and knowledge about security tech was impressive. We now feel more secure, thanks to their excellent service

Thumbnail of user sarahk1953
Georgia
1 review
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January 19th, 2024

Unbelievable service! Our vintage audio mixer had been collecting dust until Acme Revival brought it back to life. Their attention to detail and passion for electronics is evident. Thanks for saving a piece of history!

Thumbnail of user sophien64
Germany
1 review
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January 22nd, 2024

ACME Revival precisely calibrated our bakery's convection oven. Before their intervention, we struggled with uneven baking. Their technical expertise and attention to detail have been a game-changer for our bakery's product quality.

Thumbnail of user brianw2824
California
1 review
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January 20th, 2024

ACME Revival is amazing! They restored our classic arcade game machine that had been gathering dust. From fixing the joystick to sorting out the screen burn, they did it all. Now it's the highlight of our office recreation room, all thanks to ACME's dedicated work.

Thumbnail of user chefmiguela
Germany
1 review
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January 20th, 2024

Our restaurant's custom-built grill is the heart of our kitchen. When it failed, Acme Revival's repair service was a lifesaver. Their team is efficient, professional, and understands the culinary industry's needs.

Thumbnail of user henryt449
California
1 review
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January 22nd, 2024

Our public aquarium's intricate control system for water temperature and filtration malfunctioned. ACME Revival's technicians were not only knowledgeable but also understood the urgency for our marine life. Their timely and expert repair was a lifeline.

Thumbnail of user jenniferl3559
Washington
1 review
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January 20th, 2024

I was on the edge of discarding our office's outdated LCD monitor due to a bizarre display issue, but ACME Revival brought it back to life. Their techs diagnosed a failing backlight and replaced it efficiently. The picture quality now is as good as new, and they saved us the cost of a new monitor. Really appreciate their skill and cost-effectiveness.

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From the business

Acme Revival, Inc. is a private American internet company that refurbishes, distributes, and sells medical devices intended for clinical or physician use to over 60 countries utilizing a supply and demand platform that networks supply sources to licensed physicians and medical clinics. Customers predominantly purchase specialty medical devices though the company's main website.

Business History

During the 2019/2020 global COVID-19 pandemic, the company sourced critical devices such as ventilators and other equipment that increased their global reach and popularity.

Company Representative

Thumbnail of user alejandrag61
Alejandra G.
Typically responds within 8 days

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