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Unable to cancel subscriptions after several attempts. I happened to notice that they were still charging my credit card months later after I cancelled. When you follow steps by going to your accounts page, then cancel account, you never get an email confirmation. The following day or minutes later upon your return it shows account active again. Is there an ethics board or website to report this company's practice?
Tip for consumers:
Unable to cancel subscription.
Products used:
All Subject Bundle
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AdaptedMind has a rating of 2.0 stars from 147 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AdaptedMind most frequently mention credit card, free trial, and customer service problems. AdaptedMind ranks 119th among Math sites.
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It was a great math game my little kid really loved it she loved it so much so can we get it for free cuz I don't know where my password is my husband stole it
I found charges to my card that I did not authorize from Adapted Mind- twice in one month. I did not sign up for membership, yet this site took $79.90 in total- in one month. I am not the only one complaining of this also. This is on some level a scam; as these charges are fraudulent. It's disgusting!
My response to the developer:
The service is not so great. Also, not a fan of the fact that it's an in-browser application. Using it on an iPad. I have to tap a text field to call the systems on-screen keyboard, switch to the numeric keypad, all just to enter an answer. Then there's the YouTube video learning... gtfoh with that bullsh*t. I definitely got the feeling that this service was going to be crap when you started upselling me with every learning subject. $10/month for a full package, I could possibly tolerate. But per subject fees? Nah I'm smarter than that. Good luck ripping-off other parents though.
PS. More proof that they are a garbage service. When you try to cancel, they offer you a $50 Amazon gift card if you enter you phone number to have a 15min call. NEVER DO THIS BECAUSE YOU OPEN YOURSELF UP TO SPAM CALLS!
For parents looking for a definitely not worse alternative, try Kahn Academy Kids app. It's free. And depending on what you're looking, it could either be just OKAY or a perfect fir for your kid. For our 4-5yr old, it's pretty decent at keeping him occupied while also teaching him a few things. I personally school my kid, but I use the apps for when he doesn't want to play with his toys and can't watch TV.
Tip for consumers:
Don't... look elsewhere
Adapted mind is stupid, hard and boring. Its dumb nobody even my friends hate adapted mind the only ones who like adapted mind are nerds. ADAPTED MIND IS THE STUPIDSET AND HARDSET MATH GAME PEOPLE WHO MADE ADAPTED MIND ARE DUMB. THEY DONT KNOW THAT KIDS HATE MATH. ONLY NERDS LOVE MATH I HATE ADAPTED MIND AND I HATE MATH. AND ITS A SCAM
Adapted mind loads alot and takes forever! I was waiting over 5 minutes for it to load... I dont know if it's my laptop or the website!
Adaptedmind is good for learning math and other subject it turns everything into an adventure anybody can
Learn about adaptedmind
Stay away. This company will try to make fraudulent charges to your credit card after you sign up for a "free trial." They make it very difficult to cancel and try to spam you with several different subjects to sign up for. Each subject is an additional cost, and you could end up paying $9.99 for each subject (math, reading, etc.) They tried to charge my card right after I signed up for the free trial. Read the reviews: this business currently has an "F" on BBB, and other sites have people who have shared their frustrating experiences with this company. They will spam you with ads on nearly every YouTube clip you watch with your child (I reported their ads), yet they will make it very hard if not impossible to cancel their services once they have your credit card number. My son didn't even like their program. He tried it for 5 minutes and was bored. Some reviewers have even mentioned that there is pornographic material on their program (monsters having sex), which makes this all the more disgusting that they are preying on children in this way. I can't say it enough: stay away!
Some ways to fight back:
-Report their ads to Google (click on the "i" button, and "Report ad") as well as turn off personalization of ads
-If their ad plays on a YouTube clip, contact the owner of the clip and tell them to tell YouTube not to allow their ad on their content (give your reasons why)
-Report them on social media (Facebook, Instagram, Twitter, etc), review them there too.
-Submit reviews on sites like this and and spread the word to as many people as possible. The more people write about their experiences, the more people will stay away from this awful program.
-If you are receiving recurring charges, contact your bank and tell them to block payments. Explain to your bank what is going on.
Tip for consumers:
Do not use this program. Don't sign up. It's a scam.
Products used:
An online subscription service free trial
I like to study addition and subtraction and also know about why we study math and learn more mat ham
This website charged me for multiple months after canceling. Im calling them today and requesting a refund for the entire month or im suing.
Taught people to do bad things 4and tried to make us spend money on a lot of things, it's horrible and I hate it.
Adapted Mind is stupid! I put the right credit card number but it doesn't work. I hate it that it also took away $30 from me!
How dare you steal my 's 100 ruppes cause of it he had to tear his card please don't used adapted mind math its very verry means very bad
This $#*!ing adapted mind looking $#*! thing does not even work, sending me so much ads and not even fun!
This ad pops up often.
I have not signed up to this app and have seen credit card payments taken from my account.
This is an amazing app for learning math for young kids, it is fun amusing challenging and interactive
Why would anybody get this i mean you have a 30 day FREE trail. That right you have to pay money after 30 day, but guess what NORMAL SCHOOL IS FREE so why would anybody get this?
STOP sending me ads about ur disgusting website i cannot enjoy youtube because of ur ads
And ur ads are annoying so stop sending me ads ALL THE TIME about monsters teaching us math OK!
This adapted mind game is stupid the questions are dumb this game is for stupid kids and it is a scam
I just got scammed! The site asked for my credit card and then could not bring up the page. Please do not give them your credit card number.
Tip for consumers:
I wish there was a way to take this site down, it was wrong to disappoint my grandsons.
Products used:
none
I Went To Watch A Video On Youtube And This Babyish Comercial Pops Up And I Was Like "Please Stop, Im 11 Years Old" and I Am Tooooo Old For Adapted Mind.
This is a horrible website. It scammed me that i should pay $10 but it actuallytook almost $40. Horrible scam lots of outraging questions THIS WILL BE SUED!
I dont like it so much its to hard and im mad because its to much money for my mom and she has to work to muh for that
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