• AdaptedMind

AdaptedMind

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Overview

AdaptedMind has a rating of 2.0 stars from 147 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AdaptedMind most frequently mention credit card, free trial, and customer service problems. AdaptedMind ranks 119th among Math sites.

  • Service
    42
  • Value
    41
  • Shipping
    17
  • Returns
    25
  • Quality
    38

This company does not typically respond to reviews

Positive reviews (last 12 months): 10%
Positive
1
Neutral
1
Negative
8
17
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How would you rate AdaptedMind?
Top Positive Review

“It was so good I love this thing goes up in mind for teaching where I could math and more love you”

Badrieh A.
3/17/24

It was a great math game my little kid really loved it she loved it so much so can we get it for free cuz I don't know where my password is my husband stole it

Top Critical Review

“Scam”

Alicia U.
6/23/24

I found charges to my card that I did not authorize from Adapted Mind- twice in one month. I did not sign up for membership, yet this site took $79.90 in total- in one month. I am not the only one complaining of this also. This is on some level a scam; as these charges are fraudulent. It's disgusting!

Reviews (147)

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credit card (22)
Thumbnail of user trendar3
1 review
2 helpful votes
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January 8th, 2024

I 🤔 thought that Adaptedminds was a good program. I received a free month, paid for a month and then I let it go for a month. The site was not accessible for the month that I didn't pay. Then they offered a free month if I would provide a new and different account. I provided that and they immediately charged me. I didn't complain. But then they charged me again a few days later. I called to have 1 of the 2 charges removed and she said that they charge for the subscription even if you can't access the site! Ummmmmm how is that legal? I mean I didn't even complain about the bogus email offering a free month. I just wanted 1 of the 2 charges removed. NOPE! She refused and said that she could shut down my account and reimburse me. I told her that she'd better do that then. I will be surprised if they even reimburse me! Deceptive practices and billing for services that they never provided is the name of this game! On top of it, I paid for the super skills class which is an additional charge and they had a handful of lessons and then nothing...day after day of no lessons.

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Thumbnail of user jeanettek92
2 reviews
0 helpful votes
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March 22nd, 2022

AFTER THE TRIAL PERIOD AND YOU CANCEL.
THEY CONTINUE TO CHARGE YOU CREDIT CARD.
THESE PEOPLE ARE DISHONEST AND WILL CONTINUE TO CHARGE YOUR CARD ILLEGALLY.
BE CAREFUL
WHEN YOU TRY TO CONTACT THEM THEY GIVE YOU TWO DIFFERENT EMAIL CONTACTS AND DO NOT RESOLVE THE SITUATION. I AM STILL WAITING FOR MY CREDIT. THIS SIGHT IS A FRAUD.

Tip for consumers:
Don't use this site.

Service
Thumbnail of user angelg219
1 review
1 helpful vote
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July 21st, 2021
Verified purchase

I was shocked when I checked my bank, it deducted my money every months without and notice! And it charged us $64-$66 per month! Not $9.95, speechless

Tip for consumers:
Always check how much they charge because they don’t notice when they deduct money from your bank!

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Thumbnail of user annies166
2 reviews
33 helpful votes
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October 8th, 2020

Adapted mind is a real trick! It asks for you card number so it can steal money from you! AGAIN: This a 100% scam.Don't let it trick you! It might seem great, but it's not as friendly as it looks.

Thumbnail of user jessicag2251
1 review
2 helpful votes
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August 21st, 2023

The site is not easy for a child to manage alone. If you are looking for your child to work independently it's not great. My children also became bored using the app compared to other Learning apps.

Thumbnail of user nimabin
1 review
18 helpful votes
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May 28th, 2020

It is a scam website, I did not even heard of this website until my credit card was charged...!
I should call the police instead of just disputing this charge

Thumbnail of user meenakshir4
1 review
4 helpful votes
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July 27th, 2020

See I played adapted mind for like two weeks and I stopped playing. And then I started watching some educational vid and then it happened... Every two mins an ad comes... I get soo annoyed and mad. And even sometimes. Every 5 sec an ad. Pls youtube plss... remove these ads. And this Sophia and Rollphy ads are soo annoying. If only I could record it... I swear it's annoying than any websites. Pls youtube plsss I can't bare these annoying ads. Plus they take too much money. The bank authories called my mum cuz of the payment and she warned me. PLS BE CAREFUL... pls and also I'm in 6th and they ask Q which r for like. Idk which I don't have. So that is the reason why I stopped playing it

(U guys won't even let me watch Katy Perry or my fav MrDemaio);-;

Thumbnail of user giovanniq
1 review
0 helpful votes
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August 11th, 2021

This website is fantastic it taught my kids so much in a very little amount of time. My kids loved it, they had so much fun playing while doing sum thing that is educational.

Thumbnail of user frankb609
1 review
18 helpful votes
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July 10th, 2020

Worked great for both my children for the first 70%. They had access to Math, Science, Social Studies and Reading. The first topic to die was Social Studies then Science. Both of these seemed to have never got completed and to add insult to injury (to my children), the lessons are setup so they couldn't even go back and redo them as a refresher. The same happened to Reading a little bit further into the studies leaving only Math for the children. However, this topic also changed from how it was delivered to the user making it dull and repetitive. To add to the children's misery, it stopped recording any progress the children were making as it began taking lessons from other grade levels and recording them in that level. For example, my daughter is grade one but somehow completed over thirty percent of grade two and eleven percent of grade three. She was not able to move pass 84% of grade one, no matter how hard she tried. We made attempts of rectifying the technical issues with their customer service and that became a challenge all by itself. We kept getting the same standard form letter sent to us with no real solution presented.

The product has the potential of being a great tool if it ever gets completed. Right now it left us feeling ripped off both monetarily and time wise. Our family does not recommend this product to anyone. Save your money and time.

Thumbnail of user malcolmg79
1 review
2 helpful votes
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July 25th, 2021

I saw an ad for it, and it had some VERY bad animation. There was another ad
That I felt was also innapropriate. It shown classdojo ripoffs doing something on their phone (I don't remember what), then the teacher tells them instead of doing that probably perfectly fine thing (keep with me, it still has animation as bad as protegent ads) to instead do this scam site called adaptive minds math (with a VERY bad accent). I then looked it up and found out it was a complete scam and it's basically like the mr. Krabs of math websites, I DO NOT recommend this site at all to your kids!

Tip for consumers:
don't use it it's a scam

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Thumbnail of user sandrar1762
1 review
8 helpful votes
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June 16th, 2022

I did not subscribe... so stop taking money from my credit card... I dont know what happened... and hope my accont with adapted mind no longer exists. As I have. Unsubscribed

Thumbnail of user alexh488
1 review
3 helpful votes
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July 3rd, 2020

It costs 6£ and i cant pay that every month it is horrible and a 30 day free trial of maths school is free and it does the same thing teaching maths not math.

Thumbnail of user sanchitac1
1 review
0 helpful votes
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August 27th, 2020

This website has done a fraud transaction from my credit without my knowledge. I never heard of this website until I got the transaction alert message...

Thumbnail of user yupd2
1 review
3 helpful votes
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May 7th, 2021

Prodigy is more better because in prodigy you can play free but in adapted mind you have to pay plus there is a lot of things in prodigy! Yes you do have to pay IF YOU WANT to be a member but they still let you pay free even if you ARE NOT A MEMBER and adapted mind in that one you have to pay before you pay!

Thumbnail of user sirianan
1 review
1 helpful vote
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February 1st, 2021

I love this game so much I already love math so much but adaptive math makes it so much better i injoy it more because of how fun it is so thank you for this wonderful app.

Thumbnail of user garyk450
1 review
1 helpful vote
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August 7th, 2020

Beware this company will continue to charge you even after cancellation. They will not work with you they will not refund your money this is a terrible company to do business with.

Thumbnail of user sumitg25
1 review
0 helpful votes
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October 7th, 2020

I have no account but I am being charged every month. I have been charged twice.
Adaptedmind is a fraud company. Please don't sign up for any free trial.

Thumbnail of user hannaj12
1 review
25 helpful votes
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May 8th, 2020

Don't bother yourself with this website. They have to cut colorful ads to draw you toward it. The questions make no sense whatsoever. Don't use this website.

Thumbnail of user h193
1 review
6 helpful votes
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January 5th, 2022

Immediately refund my $9.95 which you stole from my credit card without my consent. Banks will ask for his account through international legal means

Thumbnail of user claras85
1 review
35 helpful votes
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June 1st, 2020

My child was playing this "game" when an ad popped up. It contained nudity, porn, and the monsters were having SEX with each other. YOU RUINED MY CHILD'S MIND.

Tip for consumers:
DON'T USE IT IT HAS NUDITY AND PORN.

Products used:
None

Service
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Thumbnail of user anithaj1
2 reviews
89 helpful votes
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April 2nd, 2020

Really bad. Not letting me login. I have been paying a lot of money by direct debit. Not worth at all.

Thumbnail of user tehsinr
1 review
7 helpful votes
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November 25th, 2020

I find it helps the kids learn loved the fact we got a free trial too. My son whom does not like to study maths absolutely loved this app!

Thumbnail of user taryng28
1 review
5 helpful votes
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June 22nd, 2022

When I log in - the app verifies my account has been cancelled. Yet, my card is still being charged.

Thumbnail of user surajitb2
1 review
36 helpful votes
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October 4th, 2020

They did fraud. They have debited $20 from my card. I call police. Please someone tell me where can I get some help

Thumbnail of user kinjalhemendrap
1 review
3 helpful votes
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March 6th, 2023

I like how my son can work on particular topic rather than app governed options all the time. I love monitoring his progress over the email

Products used:
Adapted mind web portal

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Frausto F.
Typically does not respond to reviews

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