Unable to cancel subscriptions after several attempts. I happened to notice that they were still charging my credit card months later after I cancelled. When you follow steps by going to your accounts page, then cancel account, you never get an email confirmation. The following day or minutes later upon your return it shows account active again. Is there an ethics board or website to report this company's practice?
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Unable to cancel subscription.
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All Subject Bundle
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AdaptedMind has a rating of 2.0 stars from 147 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AdaptedMind most frequently mention credit card, free trial, and customer service problems. AdaptedMind ranks 119th among Math sites.
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It was a great math game my little kid really loved it she loved it so much so can we get it for free cuz I don't know where my password is my husband stole it
I found charges to my card that I did not authorize from Adapted Mind- twice in one month. I did not sign up for membership, yet this site took $79.90 in total- in one month. I am not the only one complaining of this also. This is on some level a scam; as these charges are fraudulent. It's disgusting!
It is trash. I lost $100 and it was a scam. This website is terrible. I do not reccomend this website.
Not good... cannot enter the page, forget about paying money.It says capchta each and every time! Dont recommend this at all..
I trust that Adapted Mind will improve my son's mathematics skill.
Thanks and Best wishes,
Parent of Kaung
Adapedmind is a TERRIBLE choice. It looks fun, but STAY AWAY! Don't just throw away your credit card
I don't typically leave reviews, and I can't say I've ever actually googled where I can review a product, just to share the positive experience I had with others. Well not before today I haven't. So about 6 weeks ago my 5 year old daughter started nagging me about getting this app. I caved once I saw the free trial they offered. I'll be honest, I knew I was going to cancel my membership before the trial expired regardless how great or terrible the app turned out to be. I'm a single mom living in public housing and am barely making it each month. Hearing my daughter nag about an app that is strictly educational, not the typical building games she played, made it hard to say no. So I signed up for the trial and was honestly shocked at how much the charges would be if I didn't end up canceling. So a day before the trial expired, I cancelled. My daughter was upset but I figured I could find some free options out there if I put a little effort into it. After I submitted the cancellation, a survey popped up asking why I cancelled and what could be better. So I took a few mins and gave my honest response. It seemed like a great app, my kid loves it, it's educational and a far better option than most the popular apps for kids these days, but it's way way WAY outta my budget. $5 a month is way outta my budget at the moment, so what would've been $50+ a month was simply outta the question. Then something happened I never have experienced before. Someone from the company reached out to me, asked me for a little more detail on my responses, and then surprised me with an entire year completely free, with access to all the content they offer. I think it impacted me so much because all I've ever wanted for my two kids is they have a better life and make better, more responsible decisions than I have. For my family, that starts with trying to provide them with the best education I possibly can find for them. This gesture meant so much to me. It also showed me there are still businesses out there not totally consumed by greed. My daughter has been enjoying AdaptedMinds and I have seen her improve little by little. I don't know what so many negative reviews could be about except maybe the cost? I recommend checking it out and judging for yourselves. This is a great app, it's educational, it's fun and if my financial situation improves by time my subscription expires, I'll def feel good about spending the money on this business. Thanks for reading.phew that was longer than I expected haha!
Products used:
Adapted Mind Classes in Math, Reading, Social Studies, Science and Super Skills.
The worst math site ever since I was 5 years old because of ads and trend. I'm so disappointed with Adapted Mind
It's for NURSERY
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Scam Scam Scam. Scam Scam Scam Scam Scam Ridiculous. Totally unacceptable. Gov should take action.
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