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Ad IQ

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Illinois
1 review
0 helpful votes
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Terrible
September 14, 2024

I have a Presure Washing company in Illinois I have been trying to cancel with them for months but they keep sending me a text message saying they are trying to process it but they never do website all wrong Google Adds they had me under house cleaning inside do not hire

Date of experience: September 14, 2024
Joseph K. Ad IQ Rep
7 months ago

Hi Brian
Thank you for taking the time to give us your feedback, we would like to take the time to investigate your concerns with you. Please give us a call at your earliest convenience and we'd be happy to assist you.

California
1 review
2 helpful votes
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I agreed with this company AD IQ for only 3 months $99.00 per month and not to put it on auto pay.
Cory from AD IQ Agreed for only 3 months

The 4th month I was Charged $99.00
The 5th month I was Charged $99.00

I called Chase Bank Clams department
I was reimbursed $99.00 + $99.00

I asked Chase bank what can we do so this docent happen again?
We can block AD IQ so you won't have to close your chase bank account.
Two months later I was charged
Claim Reversal from AD IQ *******347 - $99.00
Claim Reversal from AD IQ *******347 - $99.00

Tomorrow morning I am closing my chase bank account.

Date of experience: August 7, 2024
Texas
1 review
3 helpful votes
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I ended up not using the products Ad.IQ developed for me because I already had a website that I preferred. My preference was to contract for SEO consulting only, but unfortunately, SEO is wrapped into the Ad.IQ website. Thankfully, Ad.IQ understood my situation and refunded my last payment completely. We had a number of frank conversations and am impressed with their commitment to customer satisfaction.

Date of experience: January 21, 2022
Joseph K. Ad IQ Rep
over a year old

Hi Diane,

Thank you for giving us a chance to provide a solution. We appreciate your patience and thank you for the positive feedback about our team!

Thank you,

Quality Assurance Team

Massachusetts
1 review
3 helpful votes
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Complete Crap
January 26, 2024

I would give zero stars if i could. These people are total trashbags, they will spam you nonstop from different numbers and then they will lie about it. Its pathetic. Notice they dont provide an address for the business, what type of business conceals their location?

Date of experience: January 26, 2024
Joseph K. Ad IQ Rep
over a year old

Hello Mike,
We would like to be able to review your account but we are having difficulty locating anyone by your name in our system. Please contact us at 888-402-2347 x1. If there is something we can do to rectify the situation with you we would appreciate the opportunity to speak to you.

Georgia
2 reviews
1 helpful vote
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So far happy
August 14, 2023

So I recently started using ad.iq and I like the way you can actually talk to a person. Dealing with Google is difficult for me when it comes to my business advertising/website.The company has great customer service.Not sure on platform, only because what ever they do is run through them.With that said it's not that expensive as other places. If they continue doing a good job then it will be a big deal.
Overall: good people

Date of experience: August 14, 2023
Joseph K. Ad IQ Rep
over a year old

Hi John,

Thank you for the 5 stars and we're happy that you like how things are going so far! We will continue to do everything we can to make sure you remain a happy customer!

Florida
1 review
10 helpful votes
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Don't do it
May 29, 2022

I own a cleaning company and they promised me that they can get me on the 1st page of Google within the first 90 days. And so I figured, sweet, lets do it.

We go through the process of having them co-manage my google business profile and the day after, my Google account is suspended. It has now been suspended for 12 days which equates to at least $15k in yearly revenue from lost recurring customers.

I was SO much better off without this company. This is sad because now it puts my team in jeopardy given that Google was my #1 source of leads. My team now has a reduced amount of hours because of this companies negligence. Stay far away.

Date of experience: May 29, 2022
Illinois
1 review
9 helpful votes
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Don't waste your money with this company
January 25, 2023

This company is totally scammer and they don't deserve one penny of your money.
I opened 2 accounts at one time and what I saw is nothing but a waste of time and money.
I don't advise anyone to deal with them.
Save your money and do the advertisement and leads the customers to your business by yourself by downloading google ads.
Let me explain more if they told you they have a 3 months campaign for $500 each month that's a scam because the thing is they won't tell you how much they are going to invest on google as an advertisement from the $500.
So they literally could spend $50 each month and they keep the difference which is $450 for themselves.

Date of experience: January 25, 2023
California
1 review
0 helpful votes
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Trust the process!
November 2, 2022

They have always been responsive to my phone calls and any changes I have wanted to make. They do a great job explaining things about how Google works and why they do things a certain way. It took a little while for things to start to work but they convinced me to be patient and I am glad they did. I would recommend to any business that's considering them to trust their process. It turned out very well for me.

Date of experience: November 2, 2022
South Carolina
1 review
6 helpful votes
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Do NOT Recommend
March 18, 2022

Highly unprofessional! Only received lots of spam calls. Very shady when it came to policies and still drafted money from our account when we believed that we asked to cancel. Awful experience and a huge waste of time and money.

Date of experience: March 18, 2022
Oregon
1 review
9 helpful votes
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This is a horrible marketing agency. Do not use them for your website or your business, they falsely promise front page of google searches and personalized care while exaggerating the terms and conditions. When in reality they take weeks just to get back to you about changes or edits, fail to produce results. When they do finally update the website they reword everything you said and post blatantly wrong information. On the original phone call I was lied to and told if we didn't see results we would be eligible for a full refund. Called today to try and cancel with refund only to be told to go kick rocks. I have zero results from this endeavor with adiq. Our business social media is outperforming the "keyword optimized" website. Save yourself the headache, go with literally anyone else. Do not be naïve as I was.

Date of experience: February 21, 2022

Overview

Ad IQ has a rating of 2.8 stars from 100 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ad IQ most frequently mention and google business. Ad IQ ranks 62nd among Marketing sites.

service
15
value
14
shipping
7
returns
8
quality
12