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Advance America has a rating of 3.1 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Advance America most frequently mention and customer service. Advance America ranks 8th among Payday Loans sites.
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Advance America has been helping me get through tough times for several years now. Cat Peddy has been the manager the entire time I've been going and I've always felt so welcome and respected with my financial needs. She works so hard and is and as always she is kind and funny, and my little dog loves her. We look forward to our monthly trips to Lakeport to see Cat!
I'm so thankful to the manager Correan Harris at the location 3653 1st Avenue and Cedar Rapids Iowa that's what I went to get my loan I received it the same day right on my NetSpend card it was very easy and accessible to me and she was a very nice and professional I will be going back there as well as sending others
Very kind to there customers good customer service. Very clean never crowded in and outta great place to apply for a loan will recommend others to go there
Ms.Jo you are a pleasure to do business with. I watched you get cursed and yelled at over the new paperless system, which none of it was your fault. I think you have great communication skills and very professional at dealing with the public and trying to solve unhappy people's issues that are occurring. I would like to thank you for your pleasant attitude, and your patience with everyone and with the new paperless system. I value your business ethics. Thank you, Stephanie Brady
Anytime I go in to get a loan its always fast, easy and I leVe with a smile on my face. Great customer service. They deserve a raise.
Not the best people on the phone. I had hoped for more guidance, it is a large company and now owned by a Mexican billionaire, that doesnt make it bad, just make effect policies.
Advance America is the largest payday lender in the US and is now owned by Mexican billionaire Ricardo Salinas Pliego's company Grupo Elektra. It's probably a really good business but its loans are too expensive for my taste.
Answer: The tellers always answer the phones and do what they can to help you. They also have an 800# that can help you find the phone number and address that you need.