business logo of Advance America

Advance AmericaReviews 28

3.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Advance America?
grey star
grey star
grey star
grey star
grey star

Advance America Reviews Summary

Advance America has a rating of 3.1 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Advance America most frequently mention and customer service. Advance America ranks 8th among Payday Loans sites.

service
7
value
6
quality
6

We monitor reviews for authenticity

California
1 review
2 helpful votes
Follow Candace H.
Unfollow Candace H.
Share Review
Report Review

Advance America has been helping me get through tough times for several years now. Cat Peddy has been the manager the entire time I've been going and I've always felt so welcome and respected with my financial needs. She works so hard and is and as always she is kind and funny, and my little dog loves her. We look forward to our monthly trips to Lakeport to see Cat!

Date of experience: June 5, 2020
Minnesota
1 review
0 helpful votes
Follow Courtney R.
Unfollow Courtney R.
Share Review
Report Review

Blessing
September 16, 2019

I'm so thankful to the manager Correan Harris at the location 3653 1st Avenue and Cedar Rapids Iowa that's what I went to get my loan I received it the same day right on my NetSpend card it was very easy and accessible to me and she was a very nice and professional I will be going back there as well as sending others

Date of experience: September 16, 2019
California
1 review
0 helpful votes
Follow Lashaun H.
Unfollow Lashaun H.
Share Review
Report Review

Great location
June 16, 2019

Very kind to there customers good customer service. Very clean never crowded in and outta great place to apply for a loan will recommend others to go there

Date of experience: June 15, 2019
Arkansas
1 review
1 helpful vote
Follow Stephanie B.
Unfollow Stephanie B.
Share Review
Report Review

Ms.Jo you are a pleasure to do business with. I watched you get cursed and yelled at over the new paperless system, which none of it was your fault. I think you have great communication skills and very professional at dealing with the public and trying to solve unhappy people's issues that are occurring. I would like to thank you for your pleasant attitude, and your patience with everyone and with the new paperless system. I value your business ethics. Thank you, Stephanie Brady

Date of experience: June 3, 2019
Illinois
1 review
1 helpful vote
Follow Phillip T.
Unfollow Phillip T.
Share Review
Report Review

Anytime I go in to get a loan its always fast, easy and I leVe with a smile on my face. Great customer service. They deserve a raise.

Date of experience: July 26, 2018
Louisiana
3 reviews
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

It was average
February 12, 2018

Not the best people on the phone. I had hoped for more guidance, it is a large company and now owned by a Mexican billionaire, that doesnt make it bad, just make effect policies.

Date of experience: February 12, 2018
California
2 reviews
5 helpful votes
Follow Ulrich R.
Unfollow Ulrich R.
Share Review
Report Review

Advance America is the largest payday lender in the US and is now owned by Mexican billionaire Ricardo Salinas Pliego's company Grupo Elektra. It's probably a really good business but its loans are too expensive for my taste.

Date of experience: December 9, 2013