website thubmnail of Aerie
How would you rate Aerie?
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Canada
10 reviews
11 helpful votes
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Love the items
February 12, 2018

I love the items they sell. Super soft and comfortable. Just like with American eagle they provide great tracking and customers service. Definitely a good company to order from.

Date of experience: February 11, 2018
Michigan
1 review
0 helpful votes
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Terrible
June 7, 2021

If I could rate 1 star I would. The fact that they would even consider this to be great content is funny. I've considered ending my life multiple times.

Date of experience: June 7, 2021
Canada
1 review
1 helpful vote
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Very disrespectful people
December 18, 2019

I'm sitting waiting for my friend to try on her clothes and I get told to leave cause there are other people in there whom I CANT SEE since there are curtains. First of all I'm GAY I take this to heart and find this so disrespectful to me that I'm being treated as a sex offender in a way. Next time this happens I'm not leaving and if they have a problem I'll just write another review. I get that girls need privacy but I'm into MEN so unless there are sexy young men changing in there IM NO HARM TO ANYONE! Thanks for your time and make sure to change your policy cause it's 2019 grow the $#*! Up!

Date of experience: December 18, 2019
Washington
1 review
0 helpful votes
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So as of yesterday 03/07/2017 I was wearing a Emma bra and the bra burned my skin. Now I've been buying from aerie for years and this hasn't happened to me before now I am completely unhappy because I model and now I'm gonna have to have super edits. I am Unpleased with experience and I feel I need to be reimbursed for this expensive bra. Smh I am truly not happy

Date of experience: March 8, 2017
Emmaline W.
Canada
16 reviews
14 helpful votes
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www.aerie.com is not very user friendly. The website is safe, but the digital layout is poor and hard to navigate. All in all, this website is good, but it could definitely be a lot better.

Date of experience: May 1, 2016
Tennessee
1 review
2 helpful votes
Follow Callie B.
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I ordered a bathing suit top, bottom, and a tank top from a big aerie sale almost a month ago. I end up receiving a t-shirt, a tank top, and a pack of socks that was supposed to be delivered to a girl in IN. I call and a girl told me she would send me a return label for those items. After waiting 10 days for the label, I called again to talk to another lady who continued to send me the label and tells me she will give me the $35 refund and I will have to reorder. (major inconvenience because now I won't have this bathing suit for my beach trip in 2 weeks) I call again when I realize the $35 won't even pay for the exact three items I ordered in the first place. The employee tells me that only one of my items is still in stock and the others probably won't be in stock for 2-4 weeks but he has no way of knowing when things will be restocked. I am not put on a list to receive these items when they are restocked, I have to watch for myself for them to be restocked, and wait for 20+ minutes to order my things at the discounted price I had originally ordered the items at. Very disappointed because I am always impressed with aerie's in-store service and quality...

Date of experience: May 7, 2020
Alabama
7 reviews
21 helpful votes
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Aerie has many qualities that I love. They have cute underwear and clothes that aren't too sexy, but have just enough to make anyone feel confident and beautiful. They have prices that aren't too expensive, but indicative of the quality you will receive. They market women as they are with no retouching and advocate embracing your "flaws." I wear their underwear almost everyday. Their styles are very comfortable, especially the vintage lace underwear that seems like it would only look nice, but is actually more comfortable than some of my other pairs (which is hard to do). I also own a bralette by their brand that I absolutely adore. Comfortable, cute, and gorgeous lace (in case you can't tell, I love lace). I love the breezy, laid back vibe of their store, which is much more appealing to me than the raw, proactively sexy vibe of the other very famous lingerie store (think wings). I really do love this brand and I hope to continue shopping there.

Date of experience: December 3, 2015
New York
2 reviews
0 helpful votes
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Pretty good service
February 23, 2015

I ordered some bras from aerie online because there was an amazing sale-but one get one free! I was also happy very happy when I recieved free shipping. But the bras run a little small which was annoying because mine didn't fit right. It is easy to return them to the store but it was a but annoying because I measured myself like it said to.

Date of experience: February 22, 2015
Florida
1 review
1 helpful vote
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SCAM.
July 26, 2021

Ordered one of those fringe purses and never received it. Same response from China. Takes time to make. Bla bla bla. I have every text. BS

Date of experience: July 26, 2021
South Dakota
5 reviews
4 helpful votes
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We love it
January 24, 2018

My wife and I like to shop aerie.com, it is fun and we enjoy the products that come in. They are not trashy and overpriced, and value real women.

Date of experience: January 23, 2018

Overview

Aerie has a rating of 2.4 stars from 25 reviews, indicating that most customers are generally dissatisfied with their purchases. Aerie ranks 68th among Lingerie sites.

service
9
value
5
shipping
6
returns
5
quality
6