Alan's Factory Outlet Store

The time frame was great. The crew did an excellent job. Second structure I have purchased from Alan's Factory Outlet. Would never purchase anywhere else. You won't go wrong with a great price and a great job.

Quick Installation Exactly want I wanted. I was under the impression that the price included instillation,
The crew came to the door and told my wife we owed 50 dollars for the labor, she paid it not knowing any better. I was very surprised to hear that and very disappointed in hearing that. I feel we were taken advantage of, I should have been apprised of this additional charge before instillation. Would have given you 5 stars but I was very disappointed in the extra charge!

You may order +2 ft of leg length to take up for any variance in veridical differnce, but know that it invalidates EVERY guarantee in the contract.

Don't get me wrong... good product, good install, but even if you are willing to pay $400 more for extra leg length onsite, they will invalidate EVERY SINGLE WARRANTY you were told you had... Which IMO is BS from a material/functional standpoint... but they just can't fix it...

But bet they won't put this on Google so the rest of y'all can see the real answer...

It could not have been easier for me.
Price, installation, customer communication was excellent. If I need another one, Allen's is who I'm calling. Told a friend about it, they are getting one also for a camper.

The carport is very durable, beautiful and sturdy. Customer service was very helpful, courteous and kept me updated. I loved the website because I could pick the options I wanted, it was very user friendly. The pricing was very reasonable and I'm very happy that I picked this company. The installers were professional and extremely fast. They also "picked up" after themselves, leaving no mess at all. My carport was delivered within 45 days, which was awesome! The ONLY THING I DID'NT LIKE was the installers did not have my correct contact information. According to the company, they were supposed to arrive mid-morning...they arrived around 5:00 p.m. Luckily, the neighbors called me and told me they were leaving. I jumped in my car, saw them and told them to turn around, that I was the owner. I don't live there, it is being remodeled. If my neighbors wouldn't have called me, I would have had to reschedule, which would have been a nightmare. EVERYTHING else was PERFECT. My suggestion is to give the installers the correct information and have them call 30 minutes prior. OVERALL, I'm extremely happy with my choice. I know there are probably several installers doing these installations, but if you see the one that installed mine, you'll be very happy! I didn't pay anything extra either. I paid exactly what was under contract. GREAT JOB!

As a pastor i look for businesses such as this one who post a testimony of their relationship with the Lord. In dealing with the issue of the install now being estimated well past their 120 day goal I hit some snags in dealing with the company. However Alan himself expressed that his desire was to make things right and that is exactly what he did. A person's character shines true when the situation becomes difficult and in this case Alan showed his genuine concern for his customers.