Alibaba

Very very satisfied with my experience here.

Secure payments with trade assurance orders, received goods in timely fashion with high level shipping practices.
I ordered based on a wealth of positive reviews and feedback given to the vendor I selected.

This is the only place to find a temporary pool these days. Very satisfied with the pool. Some vendors say they have stock online, but the reality is they don't, so better to chat with vendor first before plopping down your money - you'll get a refund except it'll take a week or two. You get charged an approx. 3% transaction fee for using a credit card.

The arbitration process sides with the supplier rather than the buyer, they will try their best to deflect all responsibility and try to place the blame elsewhere, I didn't expect this kind of service from Alibaba. Especially after all the claims of 30 days peace of mind etc that they promise to offer. We signed up for DDP service (which means the seller is responsible for the goods until they reach our door), even then Alibaba tried blaming the shipping company and asked us to claim from them. They have no moral compass.

I am very satisfied with this cooperation, RICHI is very experienced suppliers of feed pellet machinery. They patiently answered me a lot about machine problems, which made me trust them very much.

We connect online and we get quick response from supplier when we need technical help. We are overall happy with this order. I hope they can get more orders.

The machine is in good condition, as shown in the picture. Happy communication in the purchase process, plan to buy again, thank you!

Causing chaos not accepting prepaid cards all of a sudden without pre-warning customers, yet other payment options not working for more than10days not reversing declined payments, totally unacceptable

Luckily we were able to get a credit card approved in time for the order. The wire transfer information Alibaba was giving us referenced a NY based Citibank but when contacting the bank, they had no idea what we were talking about and directed us to the "international division. We ended up on ridiculously long holds and dead ends as this division didn't know what we were talking about either. Alibaba's chat support was indefinitely offline or AI based and went nowhere. Attempting to contact Alibaba in the US also went nowhere with hold times exceeding a reasonable amount of time to wait. We were never able to get the Wire (TT) Transfer information figured out - Alibaba never responded to emails. Citibank's confusion at the whole thing was truly remarkable - one could direct them to the page showing them listed as the bank and they had no idea what any of it meant.

You can find big choice of products, but the most disturbing things is the kidding on writing. You agree something then they change without a clear note or communications.
Did 4-5 orders and none of them was according to specifications. They push you to pay outside the platform Alibaba in order to have the money faster that trough the platform.
The products offered may match the specifications/regulations but you need to triple chek with them the real pictures and documentation before.
I would recommend to all buyers to ask the seller to cleary write what they are offering and registering all communications and screenshots for future dispute.

When ordering through Alibaba you know that the transaction is safe and secure and that the sellers are all verified and your purchase is covered in case of any issues. Superfast delivery times are also guaranteed and I have had nothing but excellent service.

Impressive! Great product, great quality, really over the expectations. I fully recommend this company, they really send your dream. I will surely buy again in next weeks from them. FULL rating 100/100. Thank you!

It's a great experience working with the Alibaba. Easy to go about and everything is organize based on your needs. Products are excellent quality and suppliers are very professional in dealing with their customers.

The interface is tricky to navigate, but there are enough filters to help you narrow down the choices. I was able to canvas prices and get what needed my needs and budget. I'd recommend Alibaba if you can't find local suppliers in your area.

Please don't use Alibaba if you don't want to loose money as I did. There tra assurance is BS and they do nothing to help and good luck trying to get a hold of someone. I am currently out over $18,000 with this transaction.

Lily was very helpful with answering questions about the product options and in placing the order. The items were manufactured in about 13 days (Lily estimated it would take over 2 weeks) and then were shipped from China to US in just 2 days! They arrived packaged safely and the purse hangers were well made and looked great with vivid graphics and a nice finish. This is exactly what I wanted. I have been extremely reluctant to deal with overseas manufacturers in the past but I will work with this company again when I need this type of promotional item. Great job!

Have only placed 1 order with a merchant on Alibaba for some luggage. The tracking number they provided after 3 weeks is now 7 days old and the package has never been scanned in. Filed a dispute, and waiting for a refund. SCAM site.

We have been gold members for 4 years, and have achieved excellent results... but we did have to sift through a lot of rubbish to find the good ones, but the search was worth it.
I don't think they can be fully responsible for all the scammers that use these kind of portals, you must do your own diligence!

Really! I appreciate how alibaba.com helped me to find the good supplier without delay or spending so much money and time.Alibaba.com is very good company to believe and trust for payment and protection of your business you helped to control my business just now is growing up!

Going through Alibaba's site looking for supplies and products has been somewhat exciting. I was able to review a companies success, where they sell, how many employees they have and how long they have been in business, etc. Everything you need to search with is set up by Alibaba for you. That really helps otherwise it could get confusing.

I use this supplier for all my personalised USB sticks. Always friendly, always helpful, even though the time difference means its their night time sometimes, My last order arrived within a couple of days!

Alibaba is hands down one of the most awesome website to find suppliers for products. One of the main reason I use there website is because they provide Trade Assurance which protects both buyer and seller. I've never had an issue processing a payment thru there website but be warned the fees for credit card transactions are pretty high.

Their seller confirmed that to deliver a printer to my door in 20-23 days. It was 4 and half months ago. Still no sign of the printer. They says they can offer only their fee (100 USD) as Trade Assurance. Paid 3K for the printer and for the delivery. Don't buy anything from here more than by you can loose! There is no real buyer protection on anything!

The air conditioner condenser is absolute top quality. I am very satisfied.
But I'm not so satisfied with the shoddy service of FedEx. They delivered too late, their tracking system is a chaos, they delivered without informing me. And, to add insult on injury, one week later they came with an extra invoice of 24 EUR! FedEx: never again.

Fannie with Yiwu Shicai Import And Export Co., Ltd. is a life saver! After going through vendor after vendor with tons of let downs with other suppliers with their poor quality, size un true, delayed shipping over and over, I found Fannie's shop and will continue to give her my business! I've ordered 3 times thus far from womens clothing to sandals and the quality is perfect! Def recommend this shop!

Great customer service, quickly and easily accommodated my requests. The quality and time in which we received our goods was SUPERB! - I will definitely be placing more orders with this company in the future.