Overview
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
This summary is generated by AI, based on text from customer reviews
Great experience on the site and one of the few places to have a copy of the book!
One book I got was a disaster, must through it away. Therefore I by a new book now.
On the site I found a rare book for a very reasonable price. The ordering went very swift.
Easy to find the book I wanted. Easy to choose because lots of information re book and seller
Shopping experience in Alibris its simply amazing!
Easy to use, extensive range of books, very good prices!
Quick, easy, no-stress, informative!
Good books, good prices, & good service. What more do you want or need?
Payment and billing details section poorly set up and buggy.
So far so good, but book reviews could be accessible.
Very easy to search for books and a very speedy and straightforward purchasing process.
Search results showing lots of duplicates of the same listing
Would have liked to be able to choose express shipping
Top quality service when used for business, same for private.
The shipping price indicated initially is different from the one on the order sheet.
The cost of shipping is not acceptable given the order.
Website easy to use and payment options simple to do.
I have used alibris before and have found them good
Very inexpensive way of reading a book series. I prefer a book to ebook.
Quick and easy to find what I wanted and to order it. Thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members