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Alibris UKReviews 8,984

4.5

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Alibris UK Reviews Summary

Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.

This summary is generated by AI, based on text from customer reviews

value
4
shipping
3
quality
3
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GB
1 review
0 helpful votes
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Choice of seller for this book very welcome. Online experience generally good.

Date of experience: February 3, 2022
GB
1 review
0 helpful votes
Follow Yve S.
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OK but hate being interrupted part way through something!

Date of experience: February 3, 2022
GB
1 review
0 helpful votes
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My address label included my phone number, added to the end of United Kingdom, and I was unable to delete it. So I had to put in another email address, and re-enter everything, making sure not to include my phone number.

Date of experience: February 2, 2022
GB
1 review
0 helpful votes
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So easy to use and very VERY fair pricing for a book addict! As someone not in the US but with an interest in may things US related (railroads, subways, Hollywood, US history) I can source so many books at good prices.

Date of experience: February 2, 2022
GB
1 review
0 helpful votes
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Complicated to add a different address for sending
And asked me three times for the card number
And addresses can't be chosen using the Post code. One has to fill in everything by hand. Primitive

Date of experience: February 2, 2022
GB
1 review
0 helpful votes
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Fantastic!
February 1, 2022

Fantastic! I used to borrow this book from my school Library in Texas *50* years ago. When I left that school, I wanted to keep the book because I loved it SO much, but I left it in the Library! I've found it after all these years, and it is coming to me in the northeast of Scotland, where I now live! Alibris is making a 50-year-old wish come true!

Date of experience: February 1, 2022
GB
1 review
0 helpful votes
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The user experience in trying to figure out which books have ridiculous shipping costs compared to the price of the books is awful. I'm having to add and remove books individually from the basket to try to figure out which seller has exorbitant costs.
Please also advise sellers that they have lost sales today because of high shipping charges due to unnecessary "premium" delivery that isn't required (I would have happily waited a week or two for more reasonable shipping but could not select that option).

Date of experience: February 1, 2022

Search is good (better than many of the individual...
March 3, 2022
Previous review

Search is good (better than many of the individual bookseller's own sites), but I found the "move to wishlist" process very laborious (I had to move each one individually), and I found the shipping estimates EXTREMELY opaque. Please show the shipping costs per book/company, so that I can choose which books to remove from my basket without having to add & remove each one by hand & recheck. Selecting books with a value of £40 and then the shipping turned out to be £50 is unreasonable.

Date of experience: February 1, 2022
Ireland
1 review
0 helpful votes
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Very good and well laid out site
February 1, 2022

Very good and well laid out site. I found it was quick to order my chosen book

Date of experience: February 1, 2022
GB
1 review
0 helpful votes
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Very easy to find and buy the books you're looking for, especially rare and hard to find books.It gives myself who lives in England access to the U.S. sellers with low postage rates too.

Date of experience: February 1, 2022
GB
1 review
0 helpful votes
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Great until it told me after paying how long shipping would take and it was over 3 weeks!

Date of experience: February 1, 2022
Greece
1 review
0 helpful votes
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No problem
February 1, 2022
Updated review

No problem - book selection request always granted

Date of experience: February 1, 2022

Mailing is slow but otherwise there are No Problems...
November 22, 2021
Previous review

Mailing is slow but otherwise there are No Problems!

Date of experience: November 22, 2021
Norway
1 review
0 helpful votes
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Woul have been nice to be able to calculate shipping costs before check out.

Date of experience: February 1, 2022
GB
1 review
0 helpful votes
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I found a book that is so hard to find unless you are happy to give more than 45 pounds which I couldn't.
Looking forward to receiving my order

Date of experience: February 1, 2022
GB
1 review
0 helpful votes
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Everything as easy as it could be
January 30, 2022

Everything as easy as it could be -- incl. Handling of c. Card new expiry date. Brill.

Date of experience: January 30, 2022
GB
1 review
0 helpful votes
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No problems…
January 30, 2022

No problems…. Would be quicker to be able to pay through Paypal. Otherwise all good.

Date of experience: January 30, 2022
GB
1 review
0 helpful votes
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Expense delivery costs and not clear how to change delivery address

Date of experience: January 30, 2022
Italy
1 review
0 helpful votes
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Easy online purchase
January 29, 2022

Easy online purchase. Perhaps Paypal as a payment method would be a further improvement

Date of experience: January 29, 2022
GB
1 review
0 helpful votes
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So far, so good
January 29, 2022

So far, so good. (Just hope that the present political fiasco doesn't hold up delivery for too long!

Date of experience: January 29, 2022
GB
1 review
0 helpful votes
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Always come to Alibris for my books
January 28, 2022
Updated review

Always come to Alibris for my books. Great service.

Date of experience: January 28, 2022

Always good to get great books and not from Amazon!
September 9, 2021
Previous review

Always good to get great books and not from Amazon!

Date of experience: September 9, 2021

Always love shopping second hand and finding a good...
February 7, 2021
Previous review

Always love shopping second hand and finding a good bargain

Date of experience: February 7, 2021
GB
1 review
0 helpful votes
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Search performed very well, quickly found item I was looking for

Date of experience: January 26, 2022