Sitejabber Website Reviews and Complaints
2024
SITEJABBER AWARD

Alibris

93,917 reviews

Overview

Alibris has a rating of 4.7 stars from 93,917 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price and shopping experience. Alibris ranks 1st among Used Books sites.

service
696
value
7,918
shipping
7,908
returns
27
quality
7,907
This company responds to reviews on average within 1 day
How would you rate Alibris?
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California
1 review
0 helpful votes
Follow Andrea R.
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I love alibris so much, the steps to checking out are very clear and easy. The way it gets books from local stores like half price or goodwill is nice. Im glad i get to get low priced used volumes here instead of close to 20 dollars on a usual book store :)

Date of experience: February 22, 2025
California
1 review
0 helpful votes
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Awesome service to find gently used books!
March 5, 2025

Awesome service for both price and selection! I think about the only way they could make it better is if they invent smell-o-vision for websites that would allow them to import that tantalizing smell of old books and fresh brewed coffee on a rainy day!

Date of experience: February 23, 2025
New York
1 review
0 helpful votes
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Great Experience
January 25, 2025

Found an out of print book I was looking for at a better price than Amazon! Shipped promptly and arrived in described condition. I'm a happy customer!

Date of experience: February 6, 2025
Colorado
1 review
0 helpful votes
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Searched for a book I used to own but lent out and never got back, long ago. Ordered here for cheap, it arrived (same cover as my old one!), and I am a happy camper. Not much else to say, except that this was a great experience overall.

Date of experience: February 8, 2025
Oregon
1 review
0 helpful votes
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Great Prices on Harder-to-find books
February 13, 2025

Even with separate shipping costs from third party sellers, the total prices were better than elsewhere for these rarer books. Alibris even allows coupon code usage despite alternate seller purchases.

Date of experience: February 3, 2025
Kansas
1 review
0 helpful votes
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My favorite book vendor
February 19, 2025

As prices for books have to continued to climb unconscionably high, Alibris continues to be my ideal vendor and my go-to when I'm interested in a title of any kind. I've known about the site since childhood and it's still as reliable as ever. I'll likely continue to rely on it for much longer.

Date of experience: February 9, 2025
Maryland
1 review
0 helpful votes
Follow Jerry R.
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I looked on all the major online shopping websites without success. Alibris came to my rescue with a plethora of old editions of books that are in good condition. The only problem was that I was using the book to discuss pathology at work, and it took longer than expected to ship the product. I am used to 1 day shipping. Anything more seems like a drag.

Date of experience: February 4, 2025
Florida
1 review
0 helpful votes
Follow Jocelyn H.
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Alibris' prices often can't be beat anywhere, making this one of the best sites to order books from. The only thing that sometimes prevents me from ordering here is when I need a book quickly. It typically takes 1-2 weeks to receive the book. Books are typically in visibly used condition with multiple stickers on them, which does not bother me.

Date of experience: January 31, 2025
Texas
1 review
0 helpful votes
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Fast & Fair
February 14, 2025

Fast & Fair. I was able to find my title, then sort pricing and condition rapidly so as to come to a reasonable solution far faster than Amazon, which is now bloated with clutter and poor pricing choices.

Date of experience: February 4, 2025
Missouri
1 review
0 helpful votes
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Cheap, Quick, Exactly as Expected
February 25, 2025

Sometimes buying used books can be a lottery, especially in regards to quality. But they came as I liked and expected. Some slight wear and use, a few writings in one of them (which is perfectly fine to me, shows that someone thoroughly enjoyed the book but totally get if it's a turn-off to some), but those add character to me and I adore it.

Date of experience: February 15, 2025