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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    679
  • Value
    7724
  • Shipping
    7713
  • Quality
    7712

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,774
Neutral
801
Negative
536
View ratings trends
30
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How would you rate Alibris?

Reviews (93,579)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user maryg1773
New York
1 review
0 helpful votes
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June 9th, 2023
Verified purchase
• Updated review

With so many versions of War and Peace, it might have been hard to choose. The filters and descriptions were very helpful.

Reason I chose this business:

Trust it much more than Amazon. Also, hate the way Amazon trucks block our residential streets; will buy ANYWHERE but Amazon, but have had great experience with Alibris.

Date of experience: June 9, 2023

Easy to find what I want
April 16th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Any seller but Amazon!

Date of experience: April 16, 2021

Thumbnail of user brianh1538
Washington
1 review
0 helpful votes
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December 27th, 2020
Verified purchase

Shipping is a little confusing and not well explained. I spent more time shopping than I probably needed to because of it.

Reason I chose this business:

Best prices.

Date of experience: December 27, 2020

Thumbnail of user joanner572
Arizona
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

I love this bookseller site. Easy browsing. My son was the one who told me about it.

Date of experience: June 25, 2024

Thumbnail of user angelaz406
California
1 review
0 helpful votes
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July 5th, 2024
Verified purchase
• Updated review

I am pleased with your store and order options. It is a good website

Reason I chose this business:

Used it before.

Date of experience: June 25, 2024

Too bad shipping and taxes are higher than the cost...
October 3rd, 2021
Verified purchase
• Previous review

Too bad shipping and taxes are higher than the cost of the book.

Reason I chose this business:

Used books. Grateful.

Date of experience: October 3, 2021

Thumbnail of user daniu8
New York
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Delivery took longer than expected, but the product was in great condition.

was able to get my problem fixed

Reason I chose this business:

Cheap prices compared to other sites.

Service
Value
Shipping
Quality

Date of experience: June 25, 2024

Thumbnail of user richarda2187
Nebraska
2 reviews
0 helpful votes
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June 2nd, 2023
Verified purchase
• Updated review

VERY EASY TO REVIEW THE DIFFERENT BOOKS AVAILABLE. MY LITTLE
GRANDSON WILL REALLY ENJOY "WHERE THE WILD THINGS ARE." HIS
DADDY SURE DID. SO HAPPY TO HAVE FOUND IT. THANK YOU.

Reason I chose this business:

BOUGHT IT FOR MY GRANDSON. I ALSO DO LIKE THE WIDE VARIETY AVAILABLE.

Date of experience: June 2, 2023

VERY ACCURATE AND CONCISE
June 2nd, 2023
Verified purchase
• Previous review
Reason I chose this business:

TO GET BOOKS FOR MY GRANDCHILDREN

Date of experience: June 2, 2023

Thumbnail of user chuckb291
Arizona
1 review
0 helpful votes
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September 10th, 2022
Verified purchase

I've been using alibris for years and love it. I come here before ebay, amazon or any others. Always been good!
Chuck

Reason I chose this business:

Used many times, never had a problem

Date of experience: September 10, 2022

Thumbnail of user robertm5608
California
1 review
0 helpful votes
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January 1st, 2023
Verified purchase
• Updated review

Too many of the dealers don't provide basic information about their books, e.g. whether a hardcover book has the dust-jacket or not.

Date of experience: January 1, 2023

Dealers who primarily sell remaiindered titles should...
September 8th, 2022
Verified purchase
• Previous review

Dealers who primarily sell remaiindered titles should be REQUIRED to state this on each record of a book they sell.
So, so many dealers' descriptions of their books are attached to the record for a different edition. I. e., you'll see a description for a trade paperback, lick on the details, and find out it's a hardback with dust jacket.
The quality control of the bibliographical data in this database is very poor.

Reason I chose this business:

It had the four titles I was looking for at prices i could afford. But it took so much longer time to identify the exact edition I wanted, and that wasn't a remaindered book, which I do not want to purchase.

Date of experience: August 9, 2022

I hate all these reprint companies' editions
July 14th, 2022
Verified purchase
• Previous review

I hate all these reprint companies' editions. They are not rare books or used books. Ban them!

Date of experience: July 14, 2022

There are way too many records in which you've attached...
February 1st, 2022
Verified purchase
• Previous review

There are way too many records in which you've attached what the dealer actually has (e.g., a first edition hardcover) to a record for another edition (e.g., a later paperback). This is happening more and more frequently and is leading me to do more shopping with Bibliobooks, Abe Books, and eBay.

Reason I chose this business:

I found a copy of a particular book that I couldn't find elsewhere.

Date of experience: January 2, 2022

Thumbnail of user aidar47
Missouri
1 review
0 helpful votes
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June 30th, 2022
Verified purchase
• Updated review

Simple to search, read details, ease of payment (I use PayPal) and prompt shipping. Never had to call customer service for help.

Reason I chose this business:

Same as above: Simple to search, read details, ease of payment (I use PayPal) and prompt shipping. Never had to call customer service for help.

Date of experience: June 30, 2022

Quick, simple
January 24th, 2022
Verified purchase
• Previous review

Date of experience: January 24, 2022

Efficient, easy, and fast
July 2nd, 2021
Verified purchase
• Previous review
Reason I chose this business:

Excellent service.

Date of experience: July 2, 2021

Thumbnail of user maddisonm10
Massachusetts
1 review
0 helpful votes
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January 16th, 2022
Verified purchase

There is a great selection of books and I was happy with the order consolidation/ automatic deal finding feature in the cart

Reason I chose this business:

A friend recommended this site to me

Date of experience: January 16, 2022

Thumbnail of user steved1265
Arizona
2 reviews
0 helpful votes
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July 5th, 2024
Verified purchase
• Updated review

My cart did not update 3 times before I got to place the order.

Reason I chose this business:

Lowest price for what I was looking for.

Date of experience: June 25, 2024

It was NOT easy to change my address
February 12th, 2023
Verified purchase
• Previous review

It was NOT easy to change my address. It wouldn't let me highlight and delete and it too a while to clear everything and start over.

Reason I chose this business:

It had the item I wanted at the lowest price.

Date of experience: February 12, 2023

Thumbnail of user sh611
Delaware
1 review
0 helpful votes
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July 5th, 2024
Verified purchase
• Updated review

Alibris usually has the books I'm looking for at reasonable prices

Reason I chose this business:

Because I want to support small businesses

Date of experience: June 25, 2024

I'd love to know why I don't get a break on shipping...
October 8th, 2021
Verified purchase
• Previous review

I'd love to know why I don't get a break on shipping when I buy multiple books from the same store.

Reason I chose this business:

I want to support used book sellers.

Date of experience: October 8, 2021

Thumbnail of user gillianw84
California
2 reviews
0 helpful votes
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April 17th, 2022
Verified purchase

You had the book that my physician has required me to purchase for the condition I have, and at a reasonable price.

Reason I chose this business:

Best price found for necessary item

Date of experience: March 18, 2022

Thumbnail of user dl566
New Jersey
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

My price went up from 31.49 + 3.99 shipping = 35.48 - but I was billed 38.36? Why? Even if you add NJ tax at 7%, it still does not add up.

Date of experience: August 5, 2022

Thumbnail of user danielm2339
Florida
4 reviews
0 helpful votes
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February 19th, 2021
Verified purchase

My shopping experience was seamless. No hiccups and so glad I found this site because I just saved a ton of money!

Reason I chose this business:

I was looking to buy a hardcover of the Tao Te Ching and it was over $20-30 new on other sites. Found two “very good” quality ones for only $4. Incredible!

Date of experience: February 19, 2021

Thumbnail of user susanw3068
Tennessee
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

I've had the same Bible for almost 50 years I was so happy to find it again and purchase for a friend!

Date of experience: November 4, 2022

Thumbnail of user dianea1279
Texas
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

Have been looking everywhere for a decent copy of the book, "Ordinary Men" by C. Browning. I should have come here first!

Reason I chose this business:

Because I was pretty sure you'd have the book I was looking for.

Date of experience: September 12, 2023

Thumbnail of user elizabethw2485
Canada
1 review
0 helpful votes
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December 2nd, 2023
Verified purchase

You are the only Company that can ship this book to Canada. Also, others do not have it to purchase, Thanks!

Date of experience: December 2, 2023

Thumbnail of user mariat1559
Connecticut
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

The checkout process to pay for order had a lot of technical issues. It was very frustrating, and I was really inconvenienced.

Reason I chose this business:

Finding a book. Could appreciate Alibri's Book Fetch option for hard to find books.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 4, 2023

Thumbnail of user deborahc2879
Washington
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

I have ordered from Alibris for years with only one item damaged during shopping.

Reason I chose this business:

Availability of desired book and cost

Date of experience: June 25, 2024

Thumbnail of user julieannec3
California
1 review
0 helpful votes
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June 5th, 2021
Verified purchase

Always have the books I'm looking for with several different options. Have ordered from here before, and everything was just as stated.

Reason I chose this business:

Looking for a hard to find "Mary Engelbreit Cross Stitch for All Seasons" and happen to also see a Helen M. Steven's book I had been looking for. Thanks so much!

Date of experience: June 5, 2021

Thumbnail of user carolet84
Michigan
1 review
0 helpful votes
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February 22nd, 2021
Verified purchase
• Updated review

I enjoy your large inventory... would order more but shipping too high on several books should be a break on larger orders

Reason I chose this business:

You have what i want at nice prices...

Date of experience: February 22, 2021

You are very patient w/my indecisions
February 3rd, 2021
Verified purchase
• Previous review
Reason I chose this business:

You have what i want at nice prices...

Date of experience: February 3, 2021

Thumbnail of user isaaca119
California
1 review
0 helpful votes
  • Send Message
February 26th, 2022
Verified purchase

Very quick and helpful platform. I usually use thrift books but I may have to switch over. Wish there was an app!

Date of experience: February 26, 2022

Thumbnail of user davidc6139
Texas
1 review
0 helpful votes
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April 27th, 2022
Verified purchase

Looking for old books on Texas. Found one with in minutes with very nice price. Will use Alibris again I'm sure. Thanks

Reason I chose this business:

Looking for books on the Texas Brazos Valley and found one on Alibris

Date of experience: April 27, 2022

Thumbnail of user lisax181
California
1 review
0 helpful votes
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January 20th, 2021
Verified purchase

So far so good. Processing an order is easy. Now lets see the condition of books and if they come with patterns.

Reason I chose this business:

The prices were amazing.

Date of experience: January 20, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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