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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    678
  • Value
    7720
  • Shipping
    7709
  • Quality
    7708

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,784
Neutral
804
Negative
536
View ratings trends
30
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How would you rate Alibris?

Reviews (93,567)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user jeffg1028
Washington
1 review
0 helpful votes
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December 9th, 2022
Verified purchase
• Updated review

Alibris is my first stop for used books. They almost always have what I'm looking for at good prices with fast shipping.

Reason I chose this business:

I'm a long time customer

Date of experience: December 9, 2022

Alibris has a vast inventory and excellent service...
July 6th, 2022
Verified purchase
• Previous review

Alibris has a vast inventory and excellent service! They're my go-to place if I'm looking for a used book! I'm a customer for life!

Date of experience: July 6, 2022

Alibris always delivers the goods...
July 21st, 2021
Verified purchase
• Previous review

Alibris always delivers the goods... Your my preferred source for books. Keep up the good work!

Date of experience: July 21, 2021

Thumbnail of user catherinek825
Florida
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Buying books through alibris has been a pleasure, with excellent service.

Reason I chose this business:

Its my go to place to buy books

Date of experience: June 25, 2024

Thumbnail of user lesh140
Florida
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Pretty simple quick easy seamless no problems Go shop here again

Date of experience: June 25, 2024

Thumbnail of user deboraha1702
Texas
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Quick delivery & exactly as described
Would recommend again

Reason I chose this business:

Great past experiences

Value
Shipping
Quality

Date of experience: June 25, 2024

Thumbnail of user gwendolinef2
Australia
1 review
0 helpful votes
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July 5th, 2024
Verified purchase
• Updated review

Website easy to use; good range of books available at reasonable prices

Reason I chose this business:

Found the book I wanted in hard cover at a reasonable price

Date of experience: June 25, 2024

Excellent bookseller
June 2nd, 2024
Verified purchase
• Previous review

The book was very carefully packed and was in excellent condition... even better than described. Very happy with this book seller.

Reason I chose this business:

Best price for this rare book, and website easy to use. Prices in Australian dollars, so no currency conversion needed.

Value
Shipping
Quality

Date of experience: May 23, 2024

Website easy to use, set out clearly
March 7th, 2024
Verified purchase
• Previous review
Reason I chose this business:

The edition of the book I was looking for was available (hardback edition)

Date of experience: March 7, 2024

Book available at a reasonable price, but no opportunity...
June 30th, 2022
Verified purchase
• Previous review

Book available at a reasonable price, but no opportunity to ask a question or make a comment about the book when ordering.

Reason I chose this business:

Found the book I was after at a reasonable price.

Date of experience: May 31, 2022

Prices in $AU
May 19th, 2022
Verified purchase
• Previous review

Prices in $AU. Website easy to use.

Reason I chose this business:

Found the book I was looking for at a reasonable price

Date of experience: May 19, 2022

Website easy to use
February 1st, 2022
Verified purchase
• Previous review

Website easy to use. Prices in $AU.

Reason I chose this business:

Found the book I was looking for at a good price.

Date of experience: February 1, 2022

Website easy to use
March 23rd, 2021
Verified purchase
• Previous review
Reason I chose this business:

Reliable prices shown in correct currency

Date of experience: March 23, 2021

Thumbnail of user taryns62
Arizona
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Thanks
Easy to see editions (cover page is readily observable)

Reason I chose this business:

Because you are NOT owned by Amazon!

Date of experience: June 25, 2024

Thumbnail of user peterv691
New York
1 review
0 helpful votes
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October 10th, 2021
Verified purchase

I am glad to be able to find books that interest me here, Alibris is my go-to place for useful reading material.

Reason I chose this business:

It's my go-to place.

Date of experience: October 10, 2021

Thumbnail of user kn218
Illinois
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Easy and the price is right….although I did hope to save shipping costs by ordering both books from the same dealer/seller.

Reason I chose this business:

Because I was happy the first time I used Alibris!

Date of experience: May 3, 2023

Thumbnail of user jamest1511
Maine
2 reviews
0 helpful votes
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June 30th, 2023
Verified purchase
• Updated review

Your order process was a little confusing, but I am 82 years old, so not a computer whiz. Otherwise rated as good.

Reason I chose this business:

I have purchased from you for several years and service has always been good

Date of experience: June 30, 2023

Would like to see a ship to address as this is a gift,...
December 30th, 2020
Verified purchase
• Previous review

Would like to see a ship to address as this is a gift, which means I have to ship it again

Date of experience: December 30, 2020

Thumbnail of user keiths730
Tennessee
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

Alibris had a visible place in search listings, and a decent price. So long as shipping isn't glacial, then I'll be happy

Reason I chose this business:

Price was acceptable

Date of experience: August 23, 2021

Thumbnail of user patf263
California
1 review
0 helpful votes
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June 14th, 2023
Verified purchase
• Updated review

Alibris is my first choice when it comes to out of print books, or older books. Such a reliable source. Thank you.

Reason I chose this business:

Because the book I was looking for was published in the 1940's

Date of experience: June 14, 2023

Alibris always has what I'm looking for
January 2nd, 2023
Verified purchase
• Previous review

Alibris always has what I'm looking for. Thank you.

Reason I chose this business:

I chose Alibris because I enjoy getting used books and you always have what I'm looking for.

Date of experience: January 2, 2023

You had the book I was looking for and I didn't have...
April 19th, 2022
Verified purchase
• Previous review

You had the book I was looking for and I didn't have to go to Amazon

Reason I chose this business:

Because I can always find what I am looking for

Date of experience: April 19, 2022

You have the titles I want, but wish I could place...
April 19th, 2022
Verified purchase
• Previous review

You have the titles I want, but wish I could place one order for both books, rather than two separate orders.

Reason I chose this business:

I can always find the books I am looking for

Date of experience: April 19, 2022

A book I couldn't find anywhere else is here on Alibris
April 9th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Looking for a high-demand book on Ukraine

Date of experience: April 9, 2022

Thumbnail of user patricks854
North Dakota
1 review
0 helpful votes
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March 28th, 2021
Verified purchase

Found what I was looking for, a DVD long out of print and not easy to come by, especially new. Easy transaction.

Reason I chose this business:

Web search for the item I was searching for. Have bought books via Alibris in the past.

Date of experience: March 28, 2021

Thumbnail of user christinaa375
Washington
1 review
0 helpful votes
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October 17th, 2021
Verified purchase

I really like the bargain buying option. It saved me over $20.00 because I was able to take advantage of free shipping.

Reason I chose this business:

Best prices and selection.

Date of experience: October 17, 2021

Thumbnail of user clairen73
Vermont
1 review
0 helpful votes
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March 31st, 2022
Verified purchase
• Updated review

I had to make a return, which was easy enough, and now am re-ordering the same book as well as another one.

Reason I chose this business:

I can always find the out-of-the-ordinary books I need!

Date of experience: March 31, 2022

Easy peasy!
March 17th, 2022
Verified purchase
• Previous review

Easy peasy! And a little Irish luck with a coupon!

Reason I chose this business:

Alibris had the book I needed -- which is usually the case when it comes to something my local indie can't get!

Date of experience: March 17, 2022

My local indie bookstore put me on to alibris some...
April 11th, 2021
Verified purchase
• Previous review

My local indie bookstore put me on to alibris some years ago -- and it's been a never-fail option ever since!

Reason I chose this business:

I was looking for Irish and British authors, one book I've been looking for quite awhile, Walking Away -- the other two were recommended by a poet friend, So it was a hat trick on alibris!

Date of experience: April 11, 2021

Thumbnail of user josephinek66
Pennsylvania
2 reviews
0 helpful votes
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August 20th, 2021
Verified purchase

I dont like the idea of having to save my credit card on your site without being able to place an order.

Date of experience: July 21, 2021

Thumbnail of user carolb1870
Colorado
2 reviews
0 helpful votes
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April 5th, 2021
Verified purchase

It was all good until I had to enter my new shipping address three times. It should be fine next time. Thanks.

Date of experience: April 5, 2021

Thumbnail of user belindal55
Pennsylvania
5 reviews
0 helpful votes
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July 5th, 2024
Verified purchase
• Updated review

Easy search and checkout process without any snags or difficult processes

Reason I chose this business:

It was the best place to locate the book that I was searching for

Date of experience: June 25, 2024

The best!
September 13th, 2023
Verified purchase
• Previous review

The best! Easy purchase & shipping

Reason I chose this business:

Best price & shipping

Date of experience: September 13, 2023

Excellent online shopping experience
April 29th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Wide product selection

Date of experience: April 29, 2023

Easy to locate items and easy to check out!
April 26th, 2023
Verified purchase
• Previous review

Date of experience: April 26, 2023

I need to delete credit card information but this is...
April 11th, 2023
Verified purchase
• Previous review

I need to delete credit card information but this is proving very difficult to accomplish. I can ADD but how to I DELETE?

Reason I chose this business:

Best price, condition and book seller

Date of experience: April 11, 2023

Best online bookstore in selection, pricing, and service
September 5th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Because I love supporting this type of service

Date of experience: September 5, 2022

Excellent service for books!
May 25th, 2022
Verified purchase
• Previous review

Date of experience: May 25, 2022

Thumbnail of user marions140
Oregon
2 reviews
0 helpful votes
  • Send Message
July 1st, 2021
Verified purchase

First time on the site. It's easy to use and had the book I was seeking after Abe's books cancelled my purchase.

Reason I chose this business:

I wanted to purchase the book I bought from you.

Date of experience: July 1, 2021

Thumbnail of user averyw36
Missouri
1 review
0 helpful votes
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March 4th, 2021
Verified purchase

Great books for a great price! The only thing I wish is that it would tell you cost of shipping before checkout.

Date of experience: March 4, 2021

Thumbnail of user bridgeth148
Montana
2 reviews
0 helpful votes
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March 5th, 2023
Verified purchase

I have purchased through Alibris several times. I am very pleased with the variety of books available and delivery has been great.

Date of experience: March 5, 2023

Thumbnail of user yvonnec385
New York
1 review
0 helpful votes
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September 11th, 2022
Verified purchase

I love to shop the expensive interior design books at Alibris, the price is so good than any other places. Thank you

Reason I chose this business:

Because the price is good.

Date of experience: September 11, 2022

Thumbnail of user catherinem1848
Indiana
1 review
0 helpful votes
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November 30th, 2023
Verified purchase

Easily found what I wanted, shipping prices are reasonable, and I look forward to receiving my book in the coming week.

Reason I chose this business:

Best price on the book I was looking for.

Date of experience: November 30, 2023

Thumbnail of user michellec2863
Connecticut
2 reviews
0 helpful votes
  • Send Message
August 16th, 2022
Verified purchase

Very easy, love that each book has it's own personalized description--But I can view multiple options at once that best suits me.

Reason I chose this business:

I am trying to branch off from websites like ebay and amazon that specialize in books and that. I have a few bad experiences with both websites.

Date of experience: August 16, 2022

Thumbnail of user katem682
Oregon
1 review
0 helpful votes
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April 17th, 2021
Verified purchase

I always receive books on time and get wonderful customer service. The selection of books is often just what I'm looking for.

Reason I chose this business:

Price and condition.

Date of experience: April 17, 2021

Thumbnail of user maryj2809
Oregon
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Took me a while to find what I was looking for. However, I am very pleased about my shopping experience with you

Date of experience: May 26, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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