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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    678
  • Value
    7720
  • Shipping
    7709
  • Quality
    7708

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,784
Neutral
804
Negative
536
View ratings trends
30
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How would you rate Alibris?

Reviews (93,567)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user charlesc1757
Texas
1 review
0 helpful votes
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July 15th, 2021
Verified purchase

No $5 coupon as presented
I allowed 24 hours for the coupon to take effect. Don't be fooled by this false ploy.

Reason I chose this business:

For the coupon of $5 off when ordering

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 15, 2021

Thumbnail of user elnarak
E K.
Connecticut
2 reviews
0 helpful votes
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November 27th, 2022
Verified purchase

I could find almost all books that I was looking for at a very reasonable prices with free shipping. Thank you Alibris.

Date of experience: November 27, 2022

Thumbnail of user nancyr1731
Oklahoma
0 reviews
0 helpful votes
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June 24th, 2022
Verified purchase

You won't accept my primary card. And you sneak a "sign up for our newsletter" button under the checkout. It's not pleasant.

Reason I chose this business:

bookfinder.com

Date of experience: May 25, 2022

Thumbnail of user terrancek21
New Mexico
1 review
0 helpful votes
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May 25th, 2022
Verified purchase
• Updated review

Book was available and with a variety of choices for price, unlike your larger competitors, who offered only a single choice. Thanks!

Reason I chose this business:

More competitive pricing and readily available choices.

Date of experience: May 25, 2022

Had the book I was looking for, when other (larger)...
July 15th, 2021
Verified purchase
• Previous review

Had the book I was looking for, when other (larger) sites did not.

Reason I chose this business:

Thought it might be my best bet to find this scarce title. It was!

Date of experience: July 15, 2021

Thumbnail of user patricka635
Illinois
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

Capital One said it had a discount for me at this website BUT. There was no text field to enter the discount.

Date of experience: February 10, 2023

Thumbnail of user johanm65
Florida
1 review
0 helpful votes
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August 15th, 2021
Verified purchase

Alibris should help with shipping costs, by suggesting when a book is available with another seller for books already in shopping cart.

Reason I chose this business:

Best low cost alternative.

Date of experience: July 16, 2021

Thumbnail of user brandyh215
Missouri
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Omg I absolutely love Alibris- I've found things here I can't find anywhere else- and for the best prices around! Thank you!

Reason I chose this business:

Great selections of books- great prices!

Date of experience: August 16, 2022

Thumbnail of user marym4857
New York
1 review
0 helpful votes
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December 18th, 2021
Verified purchase

As a longtime subscriber I find this website wonderful--easy to use with a lot of bookstores onsite and the prices are right

Date of experience: December 18, 2021

Thumbnail of user alexandrec62
North Carolina
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Can't filter by book conditions and have no way of easily consolidating orders from the same seller to reduce the shipping costs.

Reason I chose this business:

Price and availability

Date of experience: July 2, 2022

Thumbnail of user sabeenat
New York
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

I appreciate the writing of the previous owner. The price is not cheaper than elsewhere when accounting for shipping but I prefer to buy second hand

Value
Shipping
Quality

Date of experience: April 19, 2024

Thumbnail of user tanyas618
Maryland
1 review
0 helpful votes
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November 11th, 2021
Verified purchase

I rate this sight excellent… I'm looking forward to writing and doing lots of lesson plans and activities from these here books.

Reason I chose this business:

It seems to be cheaper than any other sights I visited.

Date of experience: November 11, 2021

Thumbnail of user craigm718
South Carolina
1 review
0 helpful votes
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June 21st, 2021
Verified purchase

Despite claims of lower prices from other distributors, I find Alibris availability, range of selection, and pricing almost always wins the day.

Reason I chose this business:

Many years of relying on Alibris to have and deliver texts needed in research & classroom use for pressing teaching schedules.

Date of experience: June 21, 2021

Thumbnail of user clarkr56
West Virginia
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Quick and easy site to find new and used books. First time buyer, had no issues finding what I was looking for.

Reason I chose this business:

Web search for a Tim McGraw book.

Date of experience: May 30, 2022

Thumbnail of user bibir47
New York
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Not sure how I happened upon this website but very excited to find these books. Eagerly Anticipating the arrival of my books

Reason I chose this business:

Was searching this specific book. So happy to have found it here!

Date of experience: August 31, 2021

Thumbnail of user pauls3870
Pennsylvania
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

You pre printed the shipping address. With many other vendors, you have to type in, all of that info, a second time.

Reason I chose this business:

Good price on the book; give y'all a try.

Date of experience: May 5, 2022

Thumbnail of user tanyat192
Mississippi
1 review
0 helpful votes
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August 24th, 2021
Verified purchase

Thank you for having the book that I need in my college classes. Our book store on campus did not have it.

Reason I chose this business:

I have always used Alibris for hard-to-find books. Most of the time I can find what I need here.

Date of experience: August 24, 2021

Thumbnail of user catherinet297
Nevada
1 review
0 helpful votes
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August 28th, 2021
Verified purchase

It's great. Had to put some on my wish list because the shipping cost is not affordable on a one time purchase.

Reason I chose this business:

I've always bought from Alibris.

Date of experience: August 28, 2021

Thumbnail of user kitleighc
Oregon
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

Everything worked. There was enough review steps for me to feel comfortable at a new online shop. Glad to try this out.

Reason I chose this business:

Wanted to get off Amazon, thank you very much.

Date of experience: October 4, 2021

Thumbnail of user prenticeg2
Texas
1 review
0 helpful votes
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October 23rd, 2022
Verified purchase

It only took a moment to find what I wanted, order the Bible, then pay. Very easy and the price is great.

Reason I chose this business:

Looking for a specific Bible.

Date of experience: October 23, 2022

Thumbnail of user lindap1576
Texas
1 review
0 helpful votes
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March 13th, 2021
Verified purchase

Felt uncomfortable with the way the free shipping is displayed on checkout, didn't register until after I entered my credit card info.

Reason I chose this business:

Also ordered from Thriftbooks.com, went with best prices, their free shipping starts at $10.00

Date of experience: March 13, 2021

Thumbnail of user lorettah159
Kansas
2 reviews
0 helpful votes
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January 17th, 2022
Verified purchase

My credit card was refused 4 times. I have a very high standard. These are all excellent rated cards. With high $$.

Reason I chose this business:

Availability

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 18, 2021

Thumbnail of user nancyr1953
Connecticut
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Very user friendly. Easy to find what you want. Appreciate descriptions that
Assist customers to make the best choice among similar items.

Reason I chose this business:

Unable to find out of print item anywhere else for the price.

Date of experience: November 22, 2022

Thumbnail of user georgej759
Maryland
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Entering the coupon code cleared my credit card number and code--though not the expiration date. I don't understand why this would happen.

Reason I chose this business:

1. Oxford University Press wants $55 for a 160-page book. That seems steep.
2. Alibris is not (I trust) connected with Amazon.

Date of experience: August 26, 2022

Thumbnail of user sharonf978
Colorado
2 reviews
0 helpful votes
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November 6th, 2021
Verified purchase

A little difficult to find this marvelous author off your list of authors and wasnt on book list that I found easily

Reason I chose this business:

Usually use thriftbooks.
Found my author on amazon thus your sight

Date of experience: October 7, 2021

Thumbnail of user richardm4478
California
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

So happy you can make books like this one available used, in good condition, and at a reasonable price. Thank you! —

Reason I chose this business:

Great selection, good prices, easy ordering process, prompt arrival of books ordered. —

Date of experience: February 20, 2023

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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