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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,549 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    675
  • Value
    7710
  • Shipping
    7699
  • Quality
    7698

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,783
Neutral
804
Negative
534
View ratings trends
30
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How would you rate Alibris?

Reviews (93,549)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (496) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user jamesh4283
India
13 reviews
3 helpful votes
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October 9th, 2021

Placing order with Alibris is something that you never gonna regret. They are fast and reliable. Quality of products is superb.

Service
Value
Quality

Date of experience: October 8, 2021

Thumbnail of user cynthiam1248
Minnesota
1 review
0 helpful votes
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January 27th, 2024
Verified purchase
• Updated review

I've used Alibris for years and have always been very satisfied with price, condition and availability of my purchases.

Reason I chose this business:

Needed copies of two books I'd gotten from the library.

Date of experience: January 27, 2024

Very satisfied!
August 28th, 2022
Verified purchase
• Previous review

Date of experience: August 28, 2022

Excellent services/books
January 16th, 2022
Verified purchase
• Previous review

Date of experience: January 16, 2022

Right price, selection and fast delivery
November 10th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Couldn't find what I wanted at the library.

Date of experience: November 10, 2021

Great!
October 3rd, 2021
Verified purchase
• Previous review

Great! Always the right price and speedy shipping!

Date of experience: October 3, 2021

Right price and fast deliveries!
September 19th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Used frequently

Date of experience: September 19, 2021

Great selection of books, reasonable cost, great values...
April 16th, 2021
Verified purchase
• Previous review

Great selection of books, reasonable cost, great values and exceptional service!

Reason I chose this business:

I use it often.

Date of experience: April 16, 2021

Thumbnail of user pamelac1098
Florida
1 review
0 helpful votes
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October 13th, 2023
Verified purchase
• Updated review

I can find more books that I require at usually a lower price than at Amazon or even local used bookstores, so this is now my main go-to bookseller.

Reason I chose this business:

Seeking specific books.

Date of experience: October 13, 2023

Usually better prices (by a little) more choices and...
February 13th, 2023
Verified purchase
• Previous review

Usually better prices (by a little) more choices and better sorting 0f i.e. Descriptions of conditions

Reason I chose this business:

I"m in a rut

Date of experience: February 13, 2023

I HATE AMAZON but your prices are about the same
August 4th, 2021
Verified purchase
• Previous review

Date of experience: August 4, 2021

Thumbnail of user charlotth1
Colorado
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

So much difficulty signing in. Why don't you have Thru the Bible 1 Peter and 2 Peter in stock. I always look for my books on your site first!

Reason I chose this business:

When I need books, I look to you first.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 26, 2021

Thumbnail of user louisg205
California
1 review
0 helpful votes
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July 26th, 2021
Verified purchase

It has been several years since I last made a purchase on Alibris, and I have to say this most recent purchase experience went much smoother and faster than I expected.

Reason I chose this business:

The payment methods were my first concern and the information was readily available.

Date of experience: July 26, 2021

Thumbnail of user brendaa501
Pennsylvania
1 review
0 helpful votes
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February 20th, 2021
Verified purchase

When I order more than one book, it would be nice if there was an easier way to see if any of the books were from the same seller.

Reason I chose this business:

Recommendation from a friend. Wanted to save money over buying from Amazon.

Date of experience: February 20, 2021

Thumbnail of user susanm6135
Arizona
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

I tried to buy 2 books from the same seller and I couldn't do it. Thus, I had to pay 2 different shipping charges.

Date of experience: May 17, 2024

Thumbnail of user madelined72
Connecticut
1 review
0 helpful votes
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December 14th, 2021
Verified purchase

Really quick and easy to order! And I'm happy that the item I wanted was in stock even though I am actually ordering it kind of late for Christmas!

Reason I chose this business:

Price was right and the book I wanted was in stock.

Date of experience: December 14, 2021

Thumbnail of user michaels7014
Iowa
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

Super easy! I did forget that I had a cc loaded for my Alibris account so it surprised me when the order went through so quick! But that's okay!

Reason I chose this business:

Was looking for an out-of-print book.

Date of experience: August 30, 2021

Thumbnail of user hannas92
Maryland
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

6 Books under $60 shipped to my door! Books that were out of stock on the other 2 Used Booksellers online. Woot woot! I was dun in 5 mins.

Date of experience: August 23, 2022

Thumbnail of user franciscoc475
California
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

I found what I need for a good price and my expectations is that I will receive the item in the time frame.

Reason I chose this business:

It showed up on the item I was looking

Date of experience: April 29, 2024

Thumbnail of user neilm419
Virginia
1 review
0 helpful votes
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November 18th, 2023
Verified purchase
• Updated review

Alibis is a trustworthy, reliable source for many of my book purchases. Always a pleasure to do business with them.

Reason I chose this business:

Availability and price

Date of experience: November 18, 2023

Easy to use website, multiple sellers to choose from,...
January 28th, 2023
Verified purchase
• Previous review

Easy to use website, multiple sellers to choose from, always a good experience using Alibris

Date of experience: January 28, 2023

Always a pleasure using Alibris!
September 14th, 2021
Verified purchase
• Previous review

Always a pleasure using Alibris! Website is easy to navigate and checkout is a breeze

Reason I chose this business:

I typically find the books I'm looking for on Alibris, often at fantastically low prices!

Date of experience: September 14, 2021

Thumbnail of user nancyw2608
Florida
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Alibris offers bargain prices (the BEST anywhere!), unimpeachable customer service, reliability, and has NEVER LET ME DOWN. I urge all my friends to buy their books here.

Reason I chose this business:

Two more books I've gotta have... Alibris.com is the ONLY place I buy books now. Love you folks!

Date of experience: May 6, 2024

Thumbnail of user dianaw993
Illinois
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

The book arrived quickly and is in excellent condition. Great transaction. Only too bad I had to pay for shipping.

Reason I chose this business:

Had a copy of the book I wanted.

Value
Shipping
Quality

Date of experience: May 6, 2024

Thumbnail of user carolyp1
Florida
1 review
0 helpful votes
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June 30th, 2024
Verified purchase
• Updated review

Love the quality and the price of every book I have ordered so far

Reason I chose this business:

I am on a New Orleans kick... finding so many hard to find books on alibirs!

Date of experience: June 20, 2024

I wish the shipping was a little less
December 20th, 2023
Verified purchase
• Previous review

I wish the shipping was a little less. Had to put a couple of things on my wish list.

Reason I chose this business:

Inexpensive books

Date of experience: December 20, 2023

Thumbnail of user ahmety16
Bulgaria
0 reviews
0 helpful votes
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October 16th, 2024
Verified purchase

Çok hızlı ve ucuz. Seçenekler çok fazla ve seçenekler içerisinde de tercih yapma imkanı var. Tabi ki en güzeli çok hızlı ve sonuca ulaşması.

Reason I chose this business:

Fiatları en uygun

Date of experience: October 6, 2024

Thumbnail of user tarag207
New Jersey
2 reviews
3 helpful votes
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February 9th, 2023
Verified purchase

You pull in customers with under the guise of a 5 dollar discount, and then ONLY upon checking out is it specified that there is an order minimum to use the discount--DECEPTIVE ADVERTISING costs you!

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 10, 2023

Thumbnail of user michaelq755
California
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

Would have liked a faster delivery and happy to pay when one is available, do you have an express option?

Reason I chose this business:

Wanted that book for my family member.

Date of experience: October 27, 2023

Thumbnail of user raymonds1124
Mississippi
2 reviews
0 helpful votes
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April 20th, 2024
Verified purchase

I can't say much more about my satisfaction until I check to see if Alibris is anti-Christ-- pushing equity, diversity, and inclusion, etc.

Reason I chose this business:

Found a book I wanted here, in hardback and less expensive than my usual store.

Date of experience: April 10, 2024

Thumbnail of user miriams235
California
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

There was quite a delay when I clicked on the submit order button. That always makes me a bit nervous.

Reason I chose this business:

You were the only website I could find that had the book I needed that ALSO responded to my email inquiry.

Date of experience: October 31, 2023

Thumbnail of user doreend96
Florida
1 review
0 helpful votes
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August 27th, 2021
Verified purchase

Searching for books at easy. Some of the shipping cost are high. Otherwise there is a good selection for children.

Reason I chose this business:

I was searching for books for my granddaughter who is being homeschool.

Date of experience: August 27, 2021

Thumbnail of user anner344
Connecticut
1 review
0 helpful votes
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April 23rd, 2021
Verified purchase

I've recommended it to all my friends. It's the ONLY place to buy books. Often much less expensive than Amazon.

Date of experience: April 23, 2021

Thumbnail of user nancym2035
Florida
1 review
0 helpful votes
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January 20th, 2022
Verified purchase
• Updated review

Great site. Would like to know details if shipping is cheaper if you're ordering from one seller rather than several.

Reason I chose this business:

Wide choice

Date of experience: January 20, 2022

It would be great if shipping costs were specified...
July 13th, 2021
Verified purchase
• Previous review

It would be great if shipping costs were specified for each book. Always winds up with astronomical shipping costs compared to what I was expecting because they all come from different sellers I guess.

Reason I chose this business:

Looking for bargain books to supplement studies

Date of experience: June 13, 2021

Thumbnail of user scottn814
Minnesota
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

Up to this point, very good- easy and clear.

Will rate seller upon reception of this important book.
Thank you

Reason I chose this business:

Good price and rating

Date of experience: April 11, 2022

Thumbnail of user mannyc21
Texas
2 reviews
0 helpful votes
  • Send Message
December 11th, 2022
Verified purchase

Postage sometimes make me think twice. Better to head out to a Thrift store or download online at less cost.

Reason I chose this business:

Item available.

Date of experience: December 11, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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