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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    675
  • Value
    7706
  • Shipping
    7695
  • Quality
    7694

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,779
Neutral
804
Negative
535
View ratings trends
30
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How would you rate Alibris?

Reviews (93,541)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (496) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user annettel189
Texas
1 review
0 helpful votes
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June 13th, 2021
Verified purchase

Quick and easy. Found a book I've really been wanting at a much better price than 2 other online bookstores.

Date of experience: June 13, 2021

Thumbnail of user justinp380
Massachusetts
1 review
0 helpful votes
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September 24th, 2021
Verified purchase

Great prices, clear and easy interface. Spent $60 less than I was expecting to pay for my books for school.

Date of experience: September 24, 2021

Thumbnail of user sandyh540
Minnesota
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

Appreciate the reasonable prices and being able to order as a guest - not having to set-up an account. Thank You!

Reason I chose this business:

Reasonable prices.

Date of experience: May 25, 2022

Thumbnail of user jeffreyb1672
North Carolina
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Found what I was looking for right away. Alibris has exactly the edition I wanted and at a good price

Reason I chose this business:

It's my go-to source when eBay doesn't work (eBay usually saves me money because of free shipping)

Date of experience: December 6, 2022

Thumbnail of user nicolea996
North Carolina
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

It would be great to know shipping earlier in the process or have shipping included beyond a certain purchase amount

Reason I chose this business:

Recommended by my local bookstore Malaprops

Date of experience: December 27, 2021

Thumbnail of user philliph399
California
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

The process is very easy for someone that knows what they are looking for. A new customer may be overwhelmed

Reason I chose this business:

The item I wanted was on sale.

Date of experience: January 7, 2023

Thumbnail of user anthonym2113
Texas
1 review
0 helpful votes
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February 26th, 2022
Verified purchase

Great demonstration of availability and alternatives(ie marketplace). I would recommend streamlining the presentation to include book CONDITION AND SHIPPING COSTS.

Reason I chose this business:

Google search. Hard copy not found on Amazon. Price.

Date of experience: February 26, 2022

Thumbnail of user kellyk1183
Michigan
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase
• Updated review

Easy to navigate, its a little tricky when looking for retired,but and out of print books, you make it easy

Date of experience: June 3, 2023

Easy to use
November 27th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Used this site before, for outof date books

Date of experience: November 27, 2022

Thumbnail of user billw1060
New York
1 review
0 helpful votes
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September 25th, 2021
Verified purchase

Wish I could remove irrelevant addresses from address book. It defaults to a one-time gift, instead of defaulting to me!

Date of experience: August 26, 2021

Thumbnail of user franic
Massachusetts
2 reviews
0 helpful votes
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February 25th, 2022
Verified purchase
• Updated review

Alibris.com is my go-to for all my books! They never disappoint. Highly recommend! Descriptions are accurate, prices great, shipping reasonable.

Reason I chose this business:

I bought a book last month, and I loved it so much, I am buying another for a gift.

Date of experience: February 25, 2022

I found the book I needed quickly, and found a copy...
December 16th, 2021
Verified purchase
• Previous review

I found the book I needed quickly, and found a copy to suit my needs. Done!

Reason I chose this business:

Alibris.com îs the best! I always check here first when looking for a book. Great prices, accurate descriptions, reliable sellers. Shipping is standard for books.

Date of experience: December 16, 2021

Thumbnail of user kimberlyc1633
Oregon
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

Wow! Super smooth experience. Entered the author's name & bought the book. Nothing more to say. Well constructed website. Thanks!

Reason I chose this business:

Price and ease of use.

Date of experience: May 25, 2022

Thumbnail of user tinam921
Texas
1 review
0 helpful votes
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February 16th, 2022
Verified purchase
• Updated review

Ordered two crossword puzzle books, very light in weight. Did not expect to having to pay this much for shipping!

Reason I chose this business:

Orders through Alibris have always been reliable.

Date of experience: January 17, 2022

Best prices, and reliable service
December 13th, 2021
Verified purchase
• Previous review
Reason I chose this business:

A friend brought up a book that cost too much for me to order elsewhere.

Date of experience: December 13, 2021

Excellent price for new (unused), hardcover book!
December 6th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Alibris has never disappointed me.

Date of experience: December 6, 2021

I haven't ordered a lot, but all my purchases from/via...
May 24th, 2021
Verified purchase
• Previous review

I haven't ordered a lot, but all my purchases from/via Alibris have been good ones.

Reason I chose this business:

I don't order books from anyone else.

Date of experience: May 24, 2021

Thumbnail of user richardt2357
Florida
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

Need better shipping arrival times. "3-14 days" in not good enough, especially for people buying books for upcoming college courses.

Reason I chose this business:

Lowest price found

Date of experience: August 7, 2023

Thumbnail of user richardh2579
Texas
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

Fairly simple and straight-forward order interface and shipping options. Here's hoping I get better results here than with other sources!

Reason I chose this business:

Alibris seemed to be my only alternative option for the DVD series I was looking for.

Date of experience: January 11, 2022

Thumbnail of user sarahm1145
Utah
2 reviews
0 helpful votes
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July 2nd, 2024
Verified purchase

This experience was Easy and quick with the books were a great value with a good price tag.

Date of experience: June 22, 2024

Thumbnail of user erich1802
California
1 review
0 helpful votes
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April 1st, 2022
Verified purchase

Very easy to navigate…I'd been looking for this book for years…finally found it at a reasonable price…. Great!

Reason I chose this business:

Very easy to navigate the site

Date of experience: April 1, 2022

Thumbnail of user davidh8080
New York
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Cleanly designed website, checkout was standard and streamlined, no funny business, only the product I came for. Experience was pleasant.

Reason I chose this business:

College student in need of a textbook for advanced bio class

Date of experience: January 3, 2023

Thumbnail of user lisar3068
Texas
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

I've never shopped here, I just placed an order. It was quick & simple. I hope shipping will be also.

Reason I chose this business:

Searching the web for a movie. Prices were reasonable.

Date of experience: May 10, 2023

Thumbnail of user luciah42
California
1 review
0 helpful votes
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July 16th, 2021
Verified purchase

On my last purchase, I paid $7.99 for a 3-5 day delivery, however my book was delivered 2 days late.

Reason I chose this business:

I found this book here for a less.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 16, 2021

Thumbnail of user doriand28
Ohio
1 review
0 helpful votes
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May 5th, 2022
Verified purchase
• Updated review

This site is great. Always the lowest prices, easy to use, and can almost always find what I'm looking for!

Date of experience: May 5, 2022

Great site
December 11th, 2021
Verified purchase
• Previous review

Great site. Almost always cheaper with shipping than Amazon.

Date of experience: December 11, 2021

Great site!
January 21st, 2021
Verified purchase
• Previous review

Date of experience: January 21, 2021

Thumbnail of user lauram2469
Missouri
1 review
0 helpful votes
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November 26th, 2021
Verified purchase

Found by far the best price on the book I was looking to gift. Easy checkout process. Should be good!

Reason I chose this business:

Found the price on the book I was searching for through Book Finder.

Date of experience: November 26, 2021

Thumbnail of user marjad2
Netherlands
1 review
0 helpful votes
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November 11th, 2021
Verified purchase

Sadly, sending takes a long time. This book is second hand and it cost double price to send to holland.

Reason I chose this business:

Because i can not buy this book new with amazon.(out of stock)

Date of experience: November 11, 2021

Thumbnail of user sandras2272
Connecticut
1 review
0 helpful votes
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September 29th, 2021
Verified purchase

Good, although free shipping was confusing since it showed a shipping charge at first, but zeroed out in my cart.

Date of experience: September 29, 2021

Thumbnail of user jans1052
Virginia
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

So excited that you had what I wanted at such a great price! Easy ordering format and flow…thank you!

Reason I chose this business:

You had what I wanted at a great price!

Date of experience: September 12, 2023

Thumbnail of user margaretm1717
Colorado
2 reviews
0 helpful votes
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October 3rd, 2021
Verified purchase

Found item wanted as gift to sister when first looked. Easy to order, even changed her number. Good ol Abe

Reason I chose this business:

Long time very satisfied Abe customer!

Date of experience: October 3, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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