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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    679
  • Value
    7724
  • Shipping
    7713
  • Quality
    7712

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,774
Neutral
801
Negative
536
View ratings trends
30
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How would you rate Alibris?

Reviews (93,579)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user marions140
Oregon
2 reviews
0 helpful votes
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July 1st, 2021
Verified purchase

First time on the site. It's easy to use and had the book I was seeking after Abe's books cancelled my purchase.

Reason I chose this business:

I wanted to purchase the book I bought from you.

Date of experience: July 1, 2021

Thumbnail of user averyw36
Missouri
1 review
0 helpful votes
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March 4th, 2021
Verified purchase

Great books for a great price! The only thing I wish is that it would tell you cost of shipping before checkout.

Date of experience: March 4, 2021

Thumbnail of user bridgeth148
Montana
2 reviews
0 helpful votes
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March 5th, 2023
Verified purchase

I have purchased through Alibris several times. I am very pleased with the variety of books available and delivery has been great.

Date of experience: March 5, 2023

Thumbnail of user yvonnec385
New York
1 review
0 helpful votes
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September 11th, 2022
Verified purchase

I love to shop the expensive interior design books at Alibris, the price is so good than any other places. Thank you

Reason I chose this business:

Because the price is good.

Date of experience: September 11, 2022

Thumbnail of user catherinem1848
Indiana
1 review
0 helpful votes
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November 30th, 2023
Verified purchase

Easily found what I wanted, shipping prices are reasonable, and I look forward to receiving my book in the coming week.

Reason I chose this business:

Best price on the book I was looking for.

Date of experience: November 30, 2023

Thumbnail of user michellec2863
Connecticut
2 reviews
0 helpful votes
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August 16th, 2022
Verified purchase

Very easy, love that each book has it's own personalized description--But I can view multiple options at once that best suits me.

Reason I chose this business:

I am trying to branch off from websites like ebay and amazon that specialize in books and that. I have a few bad experiences with both websites.

Date of experience: August 16, 2022

Thumbnail of user katem682
Oregon
1 review
0 helpful votes
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April 17th, 2021
Verified purchase

I always receive books on time and get wonderful customer service. The selection of books is often just what I'm looking for.

Reason I chose this business:

Price and condition.

Date of experience: April 17, 2021

Thumbnail of user maryj2809
Oregon
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Took me a while to find what I was looking for. However, I am very pleased about my shopping experience with you

Date of experience: May 26, 2022

Thumbnail of user charlesc1757
Texas
1 review
0 helpful votes
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July 15th, 2021
Verified purchase

No $5 coupon as presented
I allowed 24 hours for the coupon to take effect. Don't be fooled by this false ploy.

Reason I chose this business:

For the coupon of $5 off when ordering

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 15, 2021

Thumbnail of user elnarak
E K.
Connecticut
2 reviews
0 helpful votes
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November 27th, 2022
Verified purchase

I could find almost all books that I was looking for at a very reasonable prices with free shipping. Thank you Alibris.

Date of experience: November 27, 2022

Thumbnail of user nancyr1731
Oklahoma
0 reviews
0 helpful votes
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June 24th, 2022
Verified purchase

You won't accept my primary card. And you sneak a "sign up for our newsletter" button under the checkout. It's not pleasant.

Reason I chose this business:

bookfinder.com

Date of experience: May 25, 2022

Thumbnail of user terrancek21
New Mexico
1 review
0 helpful votes
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May 25th, 2022
Verified purchase
• Updated review

Book was available and with a variety of choices for price, unlike your larger competitors, who offered only a single choice. Thanks!

Reason I chose this business:

More competitive pricing and readily available choices.

Date of experience: May 25, 2022

Had the book I was looking for, when other (larger)...
July 15th, 2021
Verified purchase
• Previous review

Had the book I was looking for, when other (larger) sites did not.

Reason I chose this business:

Thought it might be my best bet to find this scarce title. It was!

Date of experience: July 15, 2021

Thumbnail of user patricka635
Illinois
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

Capital One said it had a discount for me at this website BUT. There was no text field to enter the discount.

Date of experience: February 10, 2023

Thumbnail of user johanm65
Florida
1 review
0 helpful votes
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August 15th, 2021
Verified purchase

Alibris should help with shipping costs, by suggesting when a book is available with another seller for books already in shopping cart.

Reason I chose this business:

Best low cost alternative.

Date of experience: July 16, 2021

Thumbnail of user brandyh215
Missouri
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Omg I absolutely love Alibris- I've found things here I can't find anywhere else- and for the best prices around! Thank you!

Reason I chose this business:

Great selections of books- great prices!

Date of experience: August 16, 2022

Thumbnail of user marym4857
New York
1 review
0 helpful votes
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December 18th, 2021
Verified purchase

As a longtime subscriber I find this website wonderful--easy to use with a lot of bookstores onsite and the prices are right

Date of experience: December 18, 2021

Thumbnail of user alexandrec62
North Carolina
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Can't filter by book conditions and have no way of easily consolidating orders from the same seller to reduce the shipping costs.

Reason I chose this business:

Price and availability

Date of experience: July 2, 2022

Thumbnail of user sabeenat
New York
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

I appreciate the writing of the previous owner. The price is not cheaper than elsewhere when accounting for shipping but I prefer to buy second hand

Value
Shipping
Quality

Date of experience: April 19, 2024

Thumbnail of user tanyas618
Maryland
1 review
0 helpful votes
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November 11th, 2021
Verified purchase

I rate this sight excellent… I'm looking forward to writing and doing lots of lesson plans and activities from these here books.

Reason I chose this business:

It seems to be cheaper than any other sights I visited.

Date of experience: November 11, 2021

Thumbnail of user craigm718
South Carolina
1 review
0 helpful votes
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June 21st, 2021
Verified purchase

Despite claims of lower prices from other distributors, I find Alibris availability, range of selection, and pricing almost always wins the day.

Reason I chose this business:

Many years of relying on Alibris to have and deliver texts needed in research & classroom use for pressing teaching schedules.

Date of experience: June 21, 2021

Thumbnail of user clarkr56
West Virginia
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Quick and easy site to find new and used books. First time buyer, had no issues finding what I was looking for.

Reason I chose this business:

Web search for a Tim McGraw book.

Date of experience: May 30, 2022

Thumbnail of user bibir47
New York
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Not sure how I happened upon this website but very excited to find these books. Eagerly Anticipating the arrival of my books

Reason I chose this business:

Was searching this specific book. So happy to have found it here!

Date of experience: August 31, 2021

Thumbnail of user pauls3870
Pennsylvania
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

You pre printed the shipping address. With many other vendors, you have to type in, all of that info, a second time.

Reason I chose this business:

Good price on the book; give y'all a try.

Date of experience: May 5, 2022

Thumbnail of user tanyat192
Mississippi
1 review
0 helpful votes
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August 24th, 2021
Verified purchase

Thank you for having the book that I need in my college classes. Our book store on campus did not have it.

Reason I chose this business:

I have always used Alibris for hard-to-find books. Most of the time I can find what I need here.

Date of experience: August 24, 2021

Thumbnail of user catherinet297
Nevada
1 review
0 helpful votes
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August 28th, 2021
Verified purchase

It's great. Had to put some on my wish list because the shipping cost is not affordable on a one time purchase.

Reason I chose this business:

I've always bought from Alibris.

Date of experience: August 28, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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