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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    679
  • Value
    7724
  • Shipping
    7713
  • Quality
    7712

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,773
Neutral
801
Negative
536
View ratings trends
30
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How would you rate Alibris?

Reviews (93,579)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user kitleighc
Oregon
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

Everything worked. There was enough review steps for me to feel comfortable at a new online shop. Glad to try this out.

Reason I chose this business:

Wanted to get off Amazon, thank you very much.

Date of experience: October 4, 2021

Thumbnail of user prenticeg2
Texas
1 review
0 helpful votes
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October 23rd, 2022
Verified purchase

It only took a moment to find what I wanted, order the Bible, then pay. Very easy and the price is great.

Reason I chose this business:

Looking for a specific Bible.

Date of experience: October 23, 2022

Thumbnail of user lindap1576
Texas
1 review
0 helpful votes
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March 13th, 2021
Verified purchase

Felt uncomfortable with the way the free shipping is displayed on checkout, didn't register until after I entered my credit card info.

Reason I chose this business:

Also ordered from Thriftbooks.com, went with best prices, their free shipping starts at $10.00

Date of experience: March 13, 2021

Thumbnail of user lorettah159
Kansas
2 reviews
0 helpful votes
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January 17th, 2022
Verified purchase

My credit card was refused 4 times. I have a very high standard. These are all excellent rated cards. With high $$.

Reason I chose this business:

Availability

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 18, 2021

Thumbnail of user nancyr1953
Connecticut
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Very user friendly. Easy to find what you want. Appreciate descriptions that
Assist customers to make the best choice among similar items.

Reason I chose this business:

Unable to find out of print item anywhere else for the price.

Date of experience: November 22, 2022

Thumbnail of user georgej759
Maryland
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Entering the coupon code cleared my credit card number and code--though not the expiration date. I don't understand why this would happen.

Reason I chose this business:

1. Oxford University Press wants $55 for a 160-page book. That seems steep.
2. Alibris is not (I trust) connected with Amazon.

Date of experience: August 26, 2022

Thumbnail of user sharonf978
Colorado
2 reviews
0 helpful votes
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November 6th, 2021
Verified purchase

A little difficult to find this marvelous author off your list of authors and wasnt on book list that I found easily

Reason I chose this business:

Usually use thriftbooks.
Found my author on amazon thus your sight

Date of experience: October 7, 2021

Thumbnail of user richardm4478
California
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

So happy you can make books like this one available used, in good condition, and at a reasonable price. Thank you! —

Reason I chose this business:

Great selection, good prices, easy ordering process, prompt arrival of books ordered. —

Date of experience: February 20, 2023

Thumbnail of user martinc576
Washington
1 review
0 helpful votes
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August 26th, 2022
Verified purchase
• Updated review

I'm so glad you're still not part of Amazon, which I refuse to patronize. This was easy, inexpensive and I'm quite content.

Date of experience: August 26, 2022

As long as Alibris remains not owned by Amazon I will...
June 5th, 2021
Verified purchase
• Previous review

As long as Alibris remains not owned by Amazon I will always choose it. They have accurate descriptions, dependable products, prompt delivery and the best prices I've found.

Date of experience: June 5, 2021

Thumbnail of user krystalh67
Oklahoma
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

I wanted to buy several books from a certain seller but they are rated as poor so I was unsure about buying.

Reason I chose this business:

Great prices

Date of experience: March 15, 2021

Thumbnail of user tomp1234
South Carolina
1 review
0 helpful votes
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August 29th, 2022
Verified purchase

Quick easy and simple, but the website design looked a bit sketchy so i looked for reviews on google which were positive

Reason I chose this business:

Cheapest price

Date of experience: August 29, 2022

Thumbnail of user laurab2412
New York
2 reviews
0 helpful votes
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March 14th, 2022
Verified purchase
• Updated review

My mother in law was looking for some good books to read and this is always a great place to find them

Reason I chose this business:

Looking for books :)

Date of experience: March 14, 2022

My mother in law was looking for new books to read
December 25th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Lots of books to choose from

Date of experience: December 25, 2021

I was looking for some new books to read and found...
November 9th, 2021
Verified purchase
• Previous review

I was looking for some new books to read and found some :)

Reason I chose this business:

I was looking for some books to read, and I found a bunch of them, thanks :)

Date of experience: November 9, 2021

Always looking for good books in readable condition,...
October 12th, 2021
Verified purchase
• Previous review

Always looking for good books in readable condition, and I always find them, gotta love the feel and smell of paperback books.

Reason I chose this business:

Looking for books :) alibris always has them

Date of experience: October 12, 2021

Looking for some good books to read, this place always...
October 5th, 2021
Verified purchase
• Previous review

Looking for some good books to read, this place always has them :)

Reason I chose this business:

Looking for some new books to read :)

Date of experience: October 5, 2021

Good books great price
October 5th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Looking for more books

Date of experience: October 5, 2021

Excellent Books :) I can always find something good...
October 1st, 2021
Verified purchase
• Previous review

Excellent Books :) I can always find something good to read

Reason I chose this business:

I was looking for more books :)

Date of experience: October 1, 2021

Lots of books to choose from at nice prices :)
September 6th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I found a lot of good books here before for a good price, so I came back for more :)

Date of experience: September 6, 2021

Thumbnail of user margaretw756
Massachusetts
1 review
0 helpful votes
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November 8th, 2021
Verified purchase
• Updated review

I signed up for a $5 coupon but didn't get one. I'm hoping you will apply it to this sale. Thank you.

Reason I chose this business:

I have always found what I was looking for on your website.

Date of experience: October 9, 2021

Not expensive and easy
April 6th, 2021
Verified purchase
• Previous review

Date of experience: April 6, 2021

Thumbnail of user maryp1765
Florida
1 review
0 helpful votes
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June 22nd, 2021
Verified purchase

My debit card does not have a billing address. I get statements online. I would like to have books sent to my post office box -- this seems IMPOSSILE!

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 23, 2021

Thumbnail of user johnm13994
Indiana
1 review
0 helpful votes
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April 1st, 2024
Verified purchase
• Updated review

I found The Complete Book of Guitar Scales: for Rock, Blues, Jazz, Fusion, Metal, Country, and BeyondI in fine condition - with the accompanying CD unopened. Just perfect!

Reason I chose this business:

It had the item I wanted.

Value
Shipping
Quality

Date of experience: March 22, 2024

Found the book I was looking for, but couldn't get...
March 10th, 2024
Verified purchase
• Previous review

Found the book I was looking for, but couldn't get detailed informatino on its condition. I'll just have to wait until it's delivered.

Reason I chose this business:

It had the item I wanted.

Date of experience: February 29, 2024

Thumbnail of user stephanief1579
Colorado
2 reviews
0 helpful votes
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July 4th, 2024
Verified purchase

Glad I can still buy movies from my childhood. Great movies.

Reason I chose this business:

Bc it was cheap

Value
Shipping
Quality

Date of experience: June 24, 2024

Thumbnail of user bretl55
Oregon
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Good time and loved the books great condition and fast shipping

Value
Shipping
Quality

Date of experience: June 24, 2024

Thumbnail of user laurentiac
Wisconsin
1 review
0 helpful votes
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November 19th, 2023
Verified purchase

This site gave me the best price for the book I ordered. Purchasing was easy and fast. What's not to love?

Date of experience: November 19, 2023

Thumbnail of user margaretm2898
California
1 review
0 helpful votes
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February 17th, 2024
Verified purchase

This company had a DVD I've been looking for forever! My husband would be so excited! I'm going to give it to him for his birthday

Reason I chose this business:

I was looking for this DVD and this company had it!

Date of experience: February 17, 2024

Thumbnail of user stevenp1997
Alabama
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

Could not figure out how to use my discount at check out. Other than that it was simple and straight forward.

Reason I chose this business:

You had my desired item at the lowest price.

Date of experience: November 10, 2023

Thumbnail of user denisec821
New Jersey
1 review
0 helpful votes
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June 24th, 2021
Verified purchase

Everything I have ordered has been in excellent quality condition
Have gotten all of my items on time as promised
So far Alibris has exceeded my expectations

Reason I chose this business:

Very happy with quality of past items and purchasing experiences

Date of experience: June 24, 2021

Thumbnail of user aliciar492
Massachusetts
1 review
0 helpful votes
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August 24th, 2023
Verified purchase

If this really is a new sealed deck I will be ecstatic. Otherwise, my rating will reflect the bait and switch

Reason I chose this business:

Somebody asked for a specific birthday present. You had what was wanted, at a lower price than anyone else

Date of experience: August 24, 2023

Thumbnail of user skylaro8
New Jersey
1 review
1 helpful vote
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September 8th, 2023
Verified purchase
• Updated review

I've tried other online book stores (even Amazon) but Alibris beats them all in selection and prices...so glad I found them!

Reason I chose this business:

First choice!

Date of experience: September 8, 2023

Alibris will always be my first choice!
August 31st, 2023
Verified purchase
• Previous review
Reason I chose this business:

Better selection and prices

Date of experience: August 31, 2023

Thumbnail of user tracyf545
Washington
1 review
0 helpful votes
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December 27th, 2023
Verified purchase
• Updated review

Found what I wanted at the best price online, including free shipping, followed by super easy checkout. Done and done.

Reason I chose this business:

Best price for the books I was looking for and free shipping.

Date of experience: December 27, 2023

Missed using the coupon by 50 cents
October 25th, 2023
Verified purchase
• Previous review

Missed using the coupon by 50 cents. That sucks.

Reason I chose this business:

Good prices on used books.

Date of experience: October 25, 2023

Thumbnail of user charlottem816
Canada
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

When 6 of the books are coming from the same source, why would there be a shipping cost for each book?

Reason I chose this business:

You had most of the titles I was looking for.

Date of experience: September 25, 2023

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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