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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    678
  • Value
    7719
  • Shipping
    7708
  • Quality
    7707

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,784
Neutral
804
Negative
536
View ratings trends
30
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How would you rate Alibris?

Reviews (93,567)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user suzanneh397
Maryland
1 review
0 helpful votes
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September 4th, 2021
Verified purchase

I LOVE that books are reserved in the cart for 24 hours! The free shipping option was a bit confusing though.

Reason I chose this business:

Generally good prices - also good coupon code which mostly covered shipping cost

Date of experience: September 4, 2021

Thumbnail of user shirleyl410
Maryland
1 review
0 helpful votes
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January 11th, 2021
Verified purchase

Would really appreciate it if shipping prices were included in overall prices. It'd make the cart price a lot less scary.

Reason I chose this business:

It had the books I needed at a great price!

Date of experience: January 11, 2021

Thumbnail of user thomaso876
New Jersey
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

The option of guest check out should be just that, even if there is an account established for an email address.

Reason I chose this business:

I can usually find what I am looking for and from a large option of book sellers.

Date of experience: December 11, 2022

Thumbnail of user gheetas
Utah
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

Had to make multiple attempts today because part of the website was down. I did like the cart optimization option, though

Reason I chose this business:

Best selection of used books

Date of experience: April 3, 2022

Thumbnail of user donnah1722
Missouri
1 review
0 helpful votes
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June 10th, 2022
Verified purchase
• Updated review

Very happy except had to reset password. Hope print of book not to small as gift for someone with bad eyesight.

Date of experience: June 10, 2022

Glad to find book but wish could have just paid difference...
November 18th, 2021
Verified purchase
• Previous review

Glad to find book but wish could have just paid difference now I have two sales charged to my Card while waiting for a refund

Reason I chose this business:

Found book at good pri

Date of experience: November 18, 2021

Thumbnail of user sandrah2302
New York
1 review
0 helpful votes
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October 28th, 2022
Verified purchase

Great as always. But wish you had a "free shipping" threshold. Love your site but sometimes the Shipping eats me alive.

Reason I chose this business:

Easy-to-use

Date of experience: October 28, 2022

Thumbnail of user warrens106
Colorado
2 reviews
0 helpful votes
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February 10th, 2021
Verified purchase

The coupon never appeared. If it's not going to be accessible please don't offer it. Otherwise the shopping was relatively easy.

Reason I chose this business:

You seem to be able to handle international.

Date of experience: February 10, 2021

Thumbnail of user sharonb2619
Kentucky
1 review
0 helpful votes
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October 6th, 2022
Verified purchase

My first time shopping with you! I am excited to see how well these books look :) before i order more :)!

Date of experience: October 6, 2022

Thumbnail of user gilettap
Texas
2 reviews
0 helpful votes
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December 13th, 2022
Verified purchase

Have always loved shopping at Alibris! When children were in college, Alibris was THE go-to place for textbooks! Quite reasonable pricing.

Date of experience: December 13, 2022

Thumbnail of user judithc870
Washington
1 review
0 helpful votes
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March 17th, 2023
Verified purchase

Repeats of offered books are confusing. Easier to use site if a book offer is listed only once on a page.

Reason I chose this business:

I had a book search on one book.

Date of experience: March 17, 2023

Thumbnail of user leslieb784
Florida
1 review
0 helpful votes
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July 31st, 2022
Verified purchase
• Updated review

Very quick and easy to order what I wanted. Previously ordered from this d its and book was in excellent condition!

Reason I chose this business:

Low prices!

Date of experience: July 31, 2022

The prices were awesome and it was quick and easy!
March 30th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Because of the price.

Date of experience: March 30, 2022

Thumbnail of user graceg387
California
1 review
0 helpful votes
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October 8th, 2022
Verified purchase

Books are easy to find, and product details allow me to make a selection I'm most comfortable with, not just price.

Reason I chose this business:

Provides best selection of used book sales

Date of experience: October 8, 2022

Thumbnail of user johnf3874
Wyoming
1 review
0 helpful votes
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June 26th, 2022
Verified purchase
• Updated review

Easy to find, clear details, hb, clean, authors sig
Lets see what it looks like when it arrives

Thanks john fitch

Reason I chose this business:

Positive past expericnce
Any coupons for this?

Date of experience: June 26, 2022

I easily found books on your web sitet
February 19th, 2022
Verified purchase
• Previous review

Date of experience: February 19, 2022

Thumbnail of user nancyw2035
South Carolina
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Very easy to find the book that I was looking for, and there were several options for sellers near my area.

Reason I chose this business:

Google search

Date of experience: November 1, 2022

Thumbnail of user gladyss249
New Jersey
2 reviews
0 helpful votes
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May 30th, 2023
Verified purchase

Great! A gift for my hubby.
Trump is a intelligent man and doesn't take any baloney. He genuinely loves the USA.

Reason I chose this business:

The price is reasonable.

Date of experience: May 30, 2023

Thumbnail of user pattym328
Arkansas
1 review
0 helpful votes
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October 14th, 2021
Verified purchase

Site is easy to navigate. I appreciate the different types of books I can choose from (new, used, hardcover, paperback, etc.).

Reason I chose this business:

I like to shop at independent bookstores.

Date of experience: October 14, 2021

Thumbnail of user cw545
Oregon
1 review
0 helpful votes
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December 5th, 2021
Verified purchase
• Updated review

I've had an issue with dealers who don't seem to track their shipments. This has only been a problem this year

Reason I chose this business:

You've had what I wanted

Date of experience: December 5, 2021

I've been buying books from you for several years and...
September 21st, 2021
Verified purchase
• Previous review

I've been buying books from you for several years and are nearly always satisfied. There was one misplaced order during covid but other than that it's been good

Reason I chose this business:

Wanted to buy some books on my ish list

Date of experience: September 21, 2021

I've had only one book that didn't get shipped or delivered...
May 12th, 2021
Verified purchase
• Previous review

I've had only one book that didn't get shipped or delivered in several years. It was during the height of the pandemic & I don't know whatever happened with it

Reason I chose this business:

It's reliable

Date of experience: May 12, 2021

Thumbnail of user samc573
Canada
2 reviews
0 helpful votes
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February 17th, 2021
Verified purchase

Bookseller responded quickly to my enquiry which I appreciate.
This made it possible for me to purchase the book.
Thank you.

Reason I chose this business:

Best price for a wanted book.

Date of experience: February 17, 2021

Thumbnail of user mapaloa
Canada
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

It shows a much lower approximate shipping fee then changes to a higher one once you have entered your payment details.

Date of experience: September 9, 2021

Thumbnail of user clarap234
Illinois
1 review
0 helpful votes
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February 16th, 2021
Verified purchase

No problem found everything I was looking for - 4 stars because there's always room for a little improvement in all things!

Reason I chose this business:

Hoping to support local booksellers through the internet

Date of experience: February 16, 2021

Thumbnail of user normah179
California
1 review
0 helpful votes
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August 14th, 2021
Verified purchase

Pretty good overall... The Red lettering could be larger... these little instructions are important when trying to make changes to information.

Date of experience: August 14, 2021

Thumbnail of user kevine530
Massachusetts
1 review
0 helpful votes
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April 30th, 2021
Verified purchase

Easy to find what I was looking for plus another of great interest and checkout process is simple and straight forward

Reason I chose this business:

I was able to find the book I was initially looking for after Amazon scrubbed it.

Date of experience: April 30, 2021

Thumbnail of user charless2428
Nevada
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

New, but the ease of your web-site was great. I hope I become a long time customer.
Thank You, Charles S.

Reason I chose this business:

Price and ease of your site

Date of experience: April 7, 2022

Thumbnail of user valeriem504
Pennsylvania
1 review
0 helpful votes
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September 10th, 2021
Verified purchase

Easy to use and great range of authors I enjoy. Would like to see discounts for multiple books from same place.

Reason I chose this business:

Find what I'm looking for.

Date of experience: September 10, 2021

Thumbnail of user laural1929
Virginia
1 review
0 helpful votes
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July 10th, 2022
Verified purchase

It's always a pleasure to order from Alibris. Everything goes smoothly, the books are described accurately, and the sellers ship promptly.

Reason I chose this business:

I love buying through Alibris from independent booksellers.

Date of experience: July 10, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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