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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    678
  • Value
    7719
  • Shipping
    7708
  • Quality
    7707

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,784
Neutral
804
Negative
536
View ratings trends
30
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How would you rate Alibris?

Reviews (93,567)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user jeanneh315
Texas
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

There is always great inventory of popular books. This is my second order and I am very satisfied with your service

Reason I chose this business:

I previously ordered a book from Alibris.

Date of experience: May 25, 2023

Thumbnail of user kathleenz504
Florida
1 review
0 helpful votes
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February 23rd, 2022
Verified purchase

Easy to find and order the book I was looking for. Beginning to end, it took me less than 15 minutes.

Reason I chose this business:

They had the book I was looking for, and for the best price.

Date of experience: February 23, 2022

Thumbnail of user jessicab2992
Alabama
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

I love how everything is so cheap and you can get multiple books at once! They are so expensive everywhere else!

Reason I chose this business:

Its cheap and they have many options to choose from

Date of experience: November 3, 2022

Thumbnail of user davidh6001
Georgia
1 review
0 helpful votes
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February 22nd, 2022
Verified purchase
• Updated review

Good overall experience, but I wish I could have taken advantage of just even a 10% discount for sub $20 order.

Reason I chose this business:

Shorter book seller ship times and overall pricing.

Date of experience: February 22, 2022

Excellent, love Alibris!
September 20th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Best prices and used book availability!

Date of experience: September 20, 2021

Thumbnail of user deannel30
North Carolina
1 review
0 helpful votes
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January 25th, 2023
Verified purchase
• Updated review

I contacted the seller for more information and they immediately responded by email and answered all my questions. Great customer service.

Reason I chose this business:

I have used Alibris in the past and have always had a good experience.

Date of experience: January 25, 2023

Very easy, quick and efficient
January 18th, 2023
Verified purchase
• Previous review

Very easy, quick and efficient. Thank you.

Reason I chose this business:

I found a rare book years ago on Alibris and was looking for another one and I remembered Alibris after I exhausted all other internet searches. Next time I will come here first.

Date of experience: January 18, 2023

Thumbnail of user randyo92
Arizona
1 review
0 helpful votes
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December 19th, 2021
Verified purchase

I am always leary of shopping online. I have looked everywhere for this book, so the website was easy to use.

Reason I chose this business:

Just put in isbn and chose the reasonable price.

Date of experience: November 19, 2021

Thumbnail of user patriciaa2668
Missouri
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

Value
Shipping
Quality

Date of experience: July 24, 2024

Thumbnail of user barbarar1454
Colorado
1 review
0 helpful votes
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December 16th, 2022
Verified purchase
• Updated review

Everything is so easy to find. Ordering is simple. Payment already in place. Quick delivery. How could it be any better?

Reason I chose this business:

Past good experiences!

Date of experience: December 16, 2022

I'm spoiled ordering from Alibris!
September 23rd, 2022
Verified purchase
• Previous review
Reason I chose this business:

Positive past history!

Date of experience: September 23, 2022

So easy...
September 23rd, 2022
Verified purchase
• Previous review

So easy... thank you!

Reason I chose this business:

Prior positive purchase experience.

Date of experience: September 23, 2022

Thank you, Alibris!
September 14th, 2022
Verified purchase
• Previous review

Thank you, Alibris! You make shopping so easy.

Reason I chose this business:

Good track record with former shopping.

Date of experience: September 14, 2022

Love my selections!
January 25th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Good prior experiences.

Date of experience: January 25, 2022

Mostly good; shipping costs took me by surprise
January 25th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Good prior experiences.

Date of experience: January 25, 2022

I'm a regular customer, so logging in, finding the...
November 8th, 2021
Verified purchase
• Previous review

I'm a regular customer, so logging in, finding the product, and ordering--piece of cake!

Reason I chose this business:

Great past experience.

Date of experience: November 8, 2021

Alibris has items for which I've been searching a long...
September 20th, 2021
Verified purchase
• Previous review

Alibris has items for which I've been searching a long time!

Reason I chose this business:

Thinking of Christmas gifts; your coupon notice popped up in my email!

Date of experience: September 20, 2021

I've always had good experiences w/ Alibris!
May 14th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I rec'v emails from Alibris.

Date of experience: May 14, 2021

Thumbnail of user marciag229
Rhode Island
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Website confusing - can't follow some things they want. Shipping is way too high for books, some of which are used paperbacks.

Reason I chose this business:

Didn't choose it. I got there somehow - I guess by a book title I was looking for.

Date of experience: December 7, 2022

Thumbnail of user elisem94
Hawaii
1 review
0 helpful votes
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December 28th, 2021
Verified purchase
• Updated review

Most are great. Sadly some people think hawaii is a not part of the USA. Over all shipping experience is good..

Reason I chose this business:

Been using for years love alibris recommend all the time.

Date of experience: December 28, 2021

Love alibris..
November 28th, 2021
Verified purchase
• Previous review

Love alibris..

Reason I chose this business:

Been reliable for years

Date of experience: November 28, 2021

Thumbnail of user neilh286
Connecticut
1 review
0 helpful votes
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June 17th, 2022
Verified purchase
• Updated review

It comes out within pennies of what Mayo Clinic is charging. I'm not highly impressed but I want to get it.

Reason I chose this business:

Because it is all set up and easy to do.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 18, 2022

Longtime customer reactivating
April 28th, 2022
Verified purchase
• Previous review

Longtime customer reactivating. Seemed ok, will see

Reason I chose this business:

Used to be good in ordering and receiving books. Hope it still is

Date of experience: April 28, 2022

Thumbnail of user angelab2086
Alabama
1 review
0 helpful votes
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February 24th, 2022
Verified purchase

Was able to find what I need so quick. I'm awaiting my Bible guide and I hope "good" condition stands true!

Date of experience: February 24, 2022

Thumbnail of user jans580
Colorado
1 review
0 helpful votes
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September 4th, 2022
Verified purchase
• Updated review

Updating billing address was obstinate for some reason. Going out of the page and going back in allowed it to work.

Reason I chose this business:

Best online source of any book I have been in the market for. Plus it's not the big A company with the penis in their logo.

Date of experience: August 5, 2022

Not only do I always find what I want, I also get to...
March 4th, 2021
Verified purchase
• Previous review

Not only do I always find what I want, I also get to support independent bookstores.

Date of experience: March 4, 2021

Thumbnail of user mikes2822
Maryland
1 review
0 helpful votes
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January 17th, 2021
Verified purchase

Had what we wanted at a price that was great. Simple checkout - we will see how fast the books get here!

Date of experience: January 17, 2021

Thumbnail of user helened16
Texas
1 review
0 helpful votes
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January 31st, 2022
Verified purchase

Easy to find what I needed and both books were in your inventory at unbelievable prices. I'm so grateful to you!

Reason I chose this business:

Best price, but location near shipping address. What a deal. Thanks, Alibris.

Date of experience: January 31, 2022

Thumbnail of user terryk718
Wisconsin
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Since I am ordering 7 books I feel a bulk mailing change should be calculated instead of on an individual basis.

Reason I chose this business:

You have a better selection

Date of experience: January 2, 2023

Thumbnail of user stevenl1353
Washington
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase
• Updated review

I've ordered from Alibris for years. Always a good experience. A trustworthy internet shopping site, easy to navigate, rich with offerings.

Reason I chose this business:

Trust in an established source.

Date of experience: January 2, 2023

I've used Alibris for years, now
February 11th, 2022
Verified purchase
• Previous review

I've used Alibris for years, now. Never been less than happy. Also, I'm woefully inept with technology. This website is one of the few I find easy to use.

Reason I chose this business:

Past experience.

Date of experience: February 11, 2022

Thumbnail of user fikrete
Turkey
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

As always it was very good. My last shopping was long time ago. But i really need this book. Thank you.

Reason I chose this business:

The book i was looking for was here only. I did not want to use a pdf version. So i decided to get a print copy.

Date of experience: November 6, 2022

Thumbnail of user nadial80
South Africa
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Overall good. I didn't give 5 stars as there were shipping costs. Free shipping only applies to the USA, not abroad

Date of experience: January 4, 2023

Thumbnail of user clarissam66
West Virginia
1 review
0 helpful votes
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August 19th, 2021
Verified purchase

It was quick and easy. If the shipment gets here as stated, I will do all my schoolbook shopping from here.

Reason I chose this business:

You had the best price

Date of experience: August 19, 2021

Thumbnail of user janed806
Ohio
1 review
0 helpful votes
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April 2nd, 2021
Verified purchase

Sometimes it takes awhile to find what I want but prices are great and I enjoy using small independent book sellers.

Reason I chose this business:

I wanted some reading that was just for fun and there was a coupon.

Date of experience: April 2, 2021

Thumbnail of user michaelc7723
New Jersey
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Easy, although when creating an account it did not tell me why my password was not acceptable before trying other ones

Reason I chose this business:

Cheaper than ebay with good options

Date of experience: December 6, 2022

Thumbnail of user jimh1139
California
1 review
0 helpful votes
  • Send Message
September 17th, 2021
Verified purchase

The order form and website were easy to navigate. I will let you know about shipping and delivery when it happens.

Date of experience: September 17, 2021

Thumbnail of user vitoriar2
Oregon
1 review
0 helpful votes
  • Send Message
April 29th, 2023
Verified purchase

Excellent selection! So glad to finally have an option other than Amazon and Abe Books (which is owned by Amazon!) Thanks!

Reason I chose this business:

Actually your site just popped up onto the screen...

Date of experience: April 29, 2023

Thumbnail of user walterz63
Pennsylvania
1 review
0 helpful votes
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February 27th, 2022
Verified purchase

What can I say? The way a web site is supposed to work. See what you want, order, then read. Perfect.

Reason I chose this business:

The price is great.

Date of experience: February 27, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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