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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    675
  • Value
    7711
  • Shipping
    7700
  • Quality
    7699

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,784
Neutral
804
Negative
533
View ratings trends
30
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How would you rate Alibris?

Reviews (93,553)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user stephanier1975
California
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

A book I've been looking for but didn't remember until I saw it. So excited to have it back! Thank you.

Reason I chose this business:

Found your site by accident but will continue to shop here

Date of experience: June 6, 2023

Thumbnail of user dellad18
Arizona
1 review
0 helpful votes
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May 26th, 2023
Verified purchase
• Updated review

Found exactly what I wanted, in stock with many choices and all at the same seller in an adjacent state. Fabulous

Reason I chose this business:

Had what I wanted and in stock

Date of experience: May 26, 2023

Alibris is the Best!
June 4th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Looking for books published more than 10 years ago and can find 99% of the time at Alibris. Thank you.

Date of experience: June 4, 2021

Thumbnail of user thomast1848
California
1 review
0 helpful votes
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March 28th, 2023
Verified purchase

Alibris kept using old billing address, then said didn't match shipping address. 3 times. Till I logged out and in again.

Reason I chose this business:

Not amazon.

Date of experience: February 26, 2023

Thumbnail of user parrotl
Pennsylvania
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase
• Updated review

Alibris makes shopping for great books SO easy! I love how it also helps small businesses. It's a win-win for everyone!

Reason I chose this business:

I've been a customer for years.

Date of experience: July 22, 2022

This website is a pleasure to navigate
March 19th, 2021
Verified purchase
• Previous review

This website is a pleasure to navigate. It is a great way to find books relating to your interest or hobbies while supporting small businesses.

Reason I chose this business:

I am a long time client.

Date of experience: March 19, 2021

Thumbnail of user jackk722
California
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

Thank you for a very easy neat and clean way to purchase fine books at a great price! Blessings! Jack K.

Reason I chose this business:

Best Price on a Book I need for a weekly class.

Date of experience: July 21, 2022

Thumbnail of user robertam357
New Mexico
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

Today's was fine. But I ordered this same book two days ago from another seller and the order was cancelled today.

Date of experience: February 13, 2023

Thumbnail of user judithh840
Nevada
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

Trying to enter a different billing address and shipping address was cumbersome...perhaps it could be easier? Or did i miss something?

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 13, 2023

Thumbnail of user karrae4
Texas
1 review
0 helpful votes
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March 14th, 2021
Verified purchase

Every book I searched was available and at the most competitive prices I've found any of them at! Thank you alibris!

Reason I chose this business:

Best prices, hands down.

Date of experience: March 14, 2021

Thumbnail of user aletac7
Washington
1 review
0 helpful votes
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January 31st, 2021
Verified purchase

I just bought a book through the "go fetch" option, and was surprised how quickly I got multiple replies! Thanks Alibris!

Reason I chose this business:

Dependable and easy to navigate website.

Date of experience: January 31, 2021

Thumbnail of user charlesw2143
Utah
1 review
0 helpful votes
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April 13th, 2023
Verified purchase

Alibris has been very good, easy, and accessible. All around a great experience shopping with Alibris over the past 3+ years.

Reason I chose this business:

Good selection of books, including hard to find books, and the prices are very reasonable. All around, it has been a very positive experience shopping on Alibris. Keep up the great work.

Date of experience: April 13, 2023

Thumbnail of user laurenm736
Illinois
1 review
0 helpful votes
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November 27th, 2021
Verified purchase

Alibris is my first stop for books shopping! Always easy to navigate the website and has the best deals by far.

Reason I chose this business:

Building up my library without spending a fortune.

Date of experience: November 27, 2021

Thumbnail of user annettep193
Texas
1 review
0 helpful votes
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August 24th, 2021
Verified purchase

It has been very easy to use. I would use Alibris again when looking for books. (I'm a first time user).

Reason I chose this business:

Alibris had the book I wanted for a reasonable price. The book was published in the early 2000's and many online bookstores had used and new copies.

Date of experience: August 24, 2021

Thumbnail of user genep93
South Carolina
1 review
0 helpful votes
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February 10th, 2023
Verified purchase
• Updated review

Your offers for sales stinks. Every time I try to use them, it never happens.
My $5.00 discount never showed up.

Reason I chose this business:

I have closed my seller account again after giving you another chance.
Your followup? Sounds like a scam. Why not ust do the lika everyone else.

You deserve your reputation.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 11, 2023

OKokokokokok
October 16th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Give you a chance to redeem yourself.

Date of experience: September 16, 2021

Thumbnail of user barbarag1302
Florida
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase
• Updated review

Over many years, I have enjoyed the product and services of Alibris. I can always find just what was looking fo

Reason I chose this business:

For many years of good product and services

Date of experience: November 22, 2022

I easily found what I wanted
March 28th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Have used Alibris for years and always found what I wanted

Date of experience: March 28, 2022

After I got used to your new foremat, I was pleased...
August 2nd, 2021
Verified purchase
• Previous review

After I got used to your new foremat, I was pleased with the selection.

Reason I chose this business:

I could always find what I was looking for.

Date of experience: August 2, 2021

Thumbnail of user jod161
Virginia
1 review
0 helpful votes
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July 30th, 2021
Verified purchase

Easily found what I was looking for and price is excellent. 1st time to this website but I will use again.

Date of experience: July 30, 2021

Thumbnail of user pamelay545
Hawaii
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Very simple; however 31 day for deliveries to arrive is way too long. Hopefully this purchase will arrive much sooner :)

Date of experience: July 23, 2022

Thumbnail of user arlenet58
Texas
1 review
0 helpful votes
  • Send Message
October 5th, 2021
Verified purchase
• Updated review

You showed books similar to the ones I've looked at or ordered before; that was helpful in my choosing these books.

Reason I chose this business:

Great prices.

Date of experience: October 5, 2021

The books I was hunting were easy to find
March 23rd, 2021
Verified purchase
• Previous review
Reason I chose this business:

For the very good prices on books.

Date of experience: March 23, 2021

Thumbnail of user kanis1
Pennsylvania
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

All of the hard to find volumes of my manga, but cheap, free shipping AND a $10 off coupon? Yes Please!

Reason I chose this business:

I love Alibris and will come back anytime I have an issue finding something at a local book store!

Date of experience: February 26, 2023

Thumbnail of user charlied213
North Carolina
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

Super easy! I entered the wrong billing address. That was so simple to correct. That's the way shopping online should be

Reason I chose this business:

Book I was looking for

Date of experience: February 18, 2023

Thumbnail of user vanessac558
Texas
1 review
0 helpful votes
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February 20th, 2022
Verified purchase

Very hard to order an item but it has a lot of information about the item you're ordering. Also Great price.

Date of experience: January 21, 2022

Thumbnail of user marjorieu14
Michigan
1 review
0 helpful votes
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August 16th, 2023
Verified purchase

Ordering was fine, let's see how long it takes to actually get the book. Last time I ordered it took forever!

Date of experience: August 16, 2023

Thumbnail of user adams1351
New Jersey
1 review
0 helpful votes
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November 12th, 2021
Verified purchase
• Updated review

Sighed in, found my book for under five dollars to my door and was done inside of a few minutes…. Superb!

Reason I chose this business:

Selection and price

Date of experience: November 12, 2021

I looked for the CD purchased, and found it at very...
June 29th, 2021
Verified purchase
• Previous review

I looked for the CD purchased, and found it at very high prices. Not here! Fair price and easy FIRST TIME purchase... I will be back!

Reason I chose this business:

I looked for the CD purchased, and found it at very high prices. Not here!

Date of experience: June 29, 2021

Thumbnail of user davidm8044
Missouri
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Shipping is a little higher than I thought it would be but the book price is outstanding for very good. Wash

Reason I chose this business:

Cheaper than Amazon by far

Date of experience: August 26, 2022

Thumbnail of user caroln1201
New Mexico
1 review
0 helpful votes
  • Send Message
August 26th, 2022
Verified purchase
• Updated review

The site is easy to manage and shipping, although lengthy, gives you options for expediting your order if you'd choose to.

Reason I chose this business:

Price and availability

Date of experience: August 26, 2022

Great site with many choices and easy to purchase
August 16th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Price match is awesome.

Date of experience: August 16, 2022

Thumbnail of user richards4165
California
1 review
0 helpful votes
  • Send Message
March 13th, 2022
Verified purchase

I order from here allot, my orders always come in a timely manner with good packaging and are
Always as described:)

Date of experience: March 13, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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