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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,549 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    675
  • Value
    7710
  • Shipping
    7699
  • Quality
    7698

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,783
Neutral
804
Negative
534
View ratings trends
30
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How would you rate Alibris?

Reviews (93,549)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (496) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user beverlyt385
Michigan
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

This company had the book I wanted at a great price. Shopping and placing my order was simply and quick.

Date of experience: October 29, 2022

Thumbnail of user nancyh2207
Washington
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Very easy to use your search and payment systems Thank you. I like your basics on the page, without distractions.

Reason I chose this business:

I believe you are an independent book store, and hope I am correct. I do not choose to buy from Amazon, or booksellers that feel they can't be sustainable without depending on them. We will never be sustainable if we think that way!

Date of experience: July 31, 2022

Thumbnail of user michaelm7509
Missouri
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

I'm almost always able to find the book I am looking for on Alibris. Thanks very much for this service.

Reason I chose this business:

I am a repeat customer and am happy with Alibris

Date of experience: August 12, 2021

Thumbnail of user jond585
Missouri
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Found what I needed. Easy transaction. If it arrives, in as expected condition, I will be very pleased. Thank you

Reason I chose this business:

Found a good price on what I was looking for

Date of experience: April 1, 2023

Thumbnail of user virginiab495
Texas
1 review
0 helpful votes
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February 13th, 2021
Verified purchase

Have done the majority of my book shopping through Alibris for years. Thus far I have had no undesirable experiences.

Reason I chose this business:

Normal place from which I add to my library.

Date of experience: February 13, 2021

Thumbnail of user lesliem671
Missouri
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

General clarity and ease of navigation — will wait until product is in hand for definitive review of this trip.

Reason I chose this business:

Local independent bookstore didn’t have, couldn’t get and also was not affiliated with Alibris (tho’ he sent me here anyway). Shop local! (@first anyway)

Date of experience: December 5, 2021

Thumbnail of user toniw219
Colorado
2 reviews
0 helpful votes
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January 14th, 2021
Verified purchase

Very Good shopping experience. Im so glad I found Alibris and got the book I needed at a great price.

Date of experience: January 14, 2021

Thumbnail of user teresah825
Georgia
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

Easily found what I was looking for and ordered without problem. The price was excellent. Can't wait to receive book.

Reason I chose this business:

I always go to Alibris when looking for a book I want because of the prices.

Date of experience: March 29, 2022

Thumbnail of user katherineb638
Massachusetts
1 review
0 helpful votes
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November 8th, 2021
Verified purchase
• Updated review

It would be nice to see the prices as including shipping since the "shipping included" option covers very few books.

Reason I chose this business:

To avoid Amazon.

Date of experience: October 9, 2021

Wishlist features are a little clunky
June 15th, 2021
Verified purchase
• Previous review
Reason I chose this business:

To avoid giving my money to Amazon!

Date of experience: June 15, 2021

Thumbnail of user tomb1510
California
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

Easy to find book and purchase. Now if you can speed up standard shipping you would better compete with Amazon.

Reason I chose this business:

Looking for a book quickly

Date of experience: September 9, 2021

Thumbnail of user vernellej
Oregon
1 review
0 helpful votes
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May 15th, 2022
Verified purchase

I have been using Alibris since we had an internet. I tell everyone about this site.
Thanks for being here.

Date of experience: May 15, 2022

Thumbnail of user justinm1570
Louisiana
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

It's quick, easy, and I like books is fair condition. It feels like I'm getting thoughts from someone else too.

Reason I chose this business:

Internet search, price, and I like used books.

Date of experience: November 2, 2022

Thumbnail of user clintonv6
New York
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

I would rather receive a text message I do not have email in my phone for reasons unknown thank you.

Reason I chose this business:

I like your selection of books

Date of experience: December 5, 2021

Thumbnail of user elizabethz602
California
3 reviews
0 helpful votes
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September 9th, 2023
Verified purchase
• Updated review

Easy to get the book you want. Always have several prices and places to choose from. Every seller is rated.

Reason I chose this business:

It usually has the books I am looking for.

Date of experience: September 9, 2023

Miss typed my credit card and system fixed it
January 23rd, 2023
Verified purchase
• Previous review
Reason I chose this business:

I can usually get the books I am looking for, which include most of the Tibetan Buddhist classics

Date of experience: January 23, 2023

Very easy, everything is set up for me to buy used...
September 21st, 2022
Verified purchase
• Previous review

Very easy, everything is set up for me to buy used books. Takes seconds.

Reason I chose this business:

A friend recommended a book, but when I look at a new edition it was $40.00, and I was able to get it for 3.00 here (an older edition).

Date of experience: September 21, 2022

Easily changed expired credit card
August 11th, 2022
Verified purchase
• Previous review

Easily changed expired credit card. Always find the books I want to buy. Books come reasonably fast.

Reason I chose this business:

I wanted to save a few bucks on books on Buddhism that can be very expensive.

Date of experience: August 11, 2022

Very easy finding books I want and getting the book...
June 8th, 2022
Verified purchase
• Previous review

Very easy finding books I want and getting the book quickly!

Reason I chose this business:

I thought I might be able to use a coupon but was unable to as the price was below the threshold.

Date of experience: June 8, 2022

Easy to find the books I am interested in
March 29th, 2022
Verified purchase
• Previous review

Easy to find the books I am interested in. Takes no time to order. The books usually come rapidly.

Reason I chose this business:

Cheaper than Amazon for expensive books.

Date of experience: March 29, 2022

Thumbnail of user randalla93
Florida
1 review
0 helpful votes
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January 14th, 2022
Verified purchase

Average: always amazes me how a charge against my account happens almost immediately, but a return credit takes 5 days.

Reason I chose this business:

You have the book I want

Date of experience: January 14, 2022

Thumbnail of user kens616
Canada
2 reviews
0 helpful votes
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March 31st, 2021
Verified purchase

It has been awhile and I always had great experiences with alibris. This is why I have placed another order.

Reason I chose this business:

I just remembered that this is where I had ordered before.

Date of experience: March 31, 2021

Thumbnail of user kerrym334
Maryland
1 review
0 helpful votes
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October 20th, 2021
Verified purchase

Please don't have me change my password. I would prefer a one-time code sent to my existing email address. TY

Reason I chose this business:

Your shipping charges were straightforward and the price of the book was low.

Date of experience: October 20, 2021

Thumbnail of user annw361
Utah
2 reviews
0 helpful votes
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April 26th, 2023
Verified purchase

Alibris is a great resource to locate used books and they aggregate sellers in a user friendly interface. Love it!

Reason I chose this business:

They had to books I was looking for.

Date of experience: April 26, 2023

Thumbnail of user janetr1399
Texas
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Shipping is way too high. $4.45 for each separate shipper?! More than the cost if the book in two instances-

Reason I chose this business:

Wanted to try something other than Amazon but shipping is killing me!

Date of experience: January 23, 2023

Thumbnail of user vellaa
California
1 review
0 helpful votes
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December 7th, 2021
Verified purchase

It was easy to have all books I selected in one place. I will undoubtedly shop here again. Thank you

Date of experience: December 7, 2021

Thumbnail of user caroled169
Washington
1 review
0 helpful votes
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January 29th, 2022
Verified purchase

I have uses this site several times and always received the books at a great price and in good condition.

Date of experience: January 29, 2022

Thumbnail of user cristinak37
Oregon
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

Very well designed and easy to follow website. I really liked the detailed description of the items up for sale.

Reason I chose this business:

Facebook ad

Date of experience: June 27, 2022

Thumbnail of user ariagnac
Florida
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

My first time buying with Alibris. It was fast and nice. Now expecting my new book! Blessings! Thank you! :)

Reason I chose this business:

Good prices! :)

Date of experience: April 26, 2023

Thumbnail of user michaelr3007
Ohio
1 review
0 helpful votes
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December 8th, 2021
Verified purchase
• Updated review

I always have loved alibris for their access to quality used books, either collectible or reference. Thanks for being here!

Reason I chose this business:

You reminded me with an email. I hate to admit that.

Date of experience: December 8, 2021

Easy to shop and easy to buy
February 18th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Good selection and good prices

Date of experience: February 18, 2021

Thumbnail of user carlao97
Arizona
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

Shipping often costs more than the item being purchased. Other than this, I am very satisfied with my shopping experience.

Reason I chose this business:

This is my second purchase from Alibris.

Date of experience: April 25, 2023

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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