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Alibris has a rating of 4.7 stars from 93,547 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Wanted to check with seller BEFORE purchase to be sure their idea of VG is truly VG - no highlighting, creasing, etc...but was unable to do that without logging out and then logging back in...
I'm a bookseller and this had best price for what customer wanted to spend
Date of experience: June 11, 2023
Have ordered from the sight before
Date of experience: January 14, 2023
I receive emails about $$$ off this wkend BUT it is difficult to find the code to use - and I could not find it for this Saturday order...
Peruse Alibris for my book business special orders.
Date of experience: May 22, 2021
Items are a very good price. Seems too good to be true. Also, navigating through website was extremely easy
Recommended from a friend
Date of experience: January 14, 2024
Several times now I've gone to purchase used books through Alibris that my order did not go smoothly.
The most common complaint I have is the advertised shipping costs are not what are charged at Checkout. It seems Alibris deliberately mislead their customers with low shipping costs and then to find at check out the actual cost in 3x! Recently I wen to purchase a books with a NZD8.99 shipping costs only to find and the final stage of checkout the shipping cost has automatically risen to over NZD30!
(Looking at the international shipping rates webpage, yes International Shipping starts are NZD30+ - why wasn't this shown when I logged on and set the shipping destination to New Zealand - frequently I get much cheaper shipping rates on other websites like Abebooks.)
Similarly I recently purchased a book at a sharp price, sucked up the 3x cost increase in shipping, only to get an email from the supplier telling me that the book was not $24 as advertised, "we have ongoing issues with the Alibris website displaying the wrong prices", and that if I wanted the book I would in fact need to pay $58! But hold-on, you had accepted by order, right? Apparently, the order acceptance on Alibris is not legally binding, e.g. the seller can change their mind. Ok, no I'm not paying that price, the seller then offered me a store credit, no - thanks! Seller then says it wasn't their fault, it was an Alibris Website issue. Then I had to go to my credit card company with the emails - then I got my refund!
Don't be surprised when you shop an Alibris, things aren't quite what they seem!
Products used:
None - went to Abebooks
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 13, 2024
The price was right and the condition was excellent. Shipping was fast also.
Cheapest price
Date of experience: June 24, 2024
Shipping costs were expensive even when it is being shipped within US. It was more than the item cost. I had to remove some items from the list.
My experience with Alibiris is good so far.
Date of experience: October 13, 2023
My item was easy to find and great to see that shipping costs are lower than for the same item at ABE.com. I'll definitely use Alibris more often.
Comparison shopping.
Date of experience: October 18, 2023
Delighted that I've found an item at a reasonable price which isn't the case for it with Amazon's various booksellers.
Because other websites didn't have the kind of price I wanted.
Date of experience: January 26, 2023
Found books I could not find in my library or at Thrift Books Paid more than I wanted to. Around $12.00 - $7.00 would have been better for me.
Thrift books didn't have them. Alibris typically slower in delivery and higher in process for books I want.
Date of experience: April 25, 2022
Found the book that I was looking for very quick and at a great price. The shipping charges were not outrageous. Very happy with this site so far!
Great price.
Date of experience: February 24, 2022
You have a great selection of books thru many sellers so that the buyer can shop for the best price/condition in one spot. Keep up the good work!
Needed some hardback titles that are no longer available in bookstores.
Date of experience: April 13, 2021
FINDING BOOKS HAS NEVER BEEN EASIER. THE VARIETY AND DIFFERENT SELLERS HELP A LOT IN MAKING DECISIONS, KNOWING THE SHIPPING IS GUARANTEED IS PEACE OF MIND AS WELL
On contact, I was instructed to submit paperwork and reasons for the return. Everything was pretty clear. The only thing now is to wait... we'll see what happens and how it's handled.
I HAVE USED THIS SITE IN TH E PAST AND ONLY BEEN SOMEWHAT DISSATISFIED ONCE, IT WAS SOMETHING A SELLER HAD DONE IN PACKAGING A RATHER HEAVY BOOK - ARRIVED DENTED & THE DUST JACKET CORNERS DENTED BUT NOT TORN.
Date of experience: February 26, 2021
FINDING BOOKS HAS NEVER BEEN EASIER. THE VARIETY AND DIFFERENT SELLERS HELP A LOT IN MAKING DECISIONS, KNOWING THE SHIPPING IS GUARANTEED IS PEACE OF MIND AS WELL
I HAVE USED THIS SITE IN TH E PAST AND ONLY BEEN SOMEWHAT DISSATISFIED ONCE, IT WAS SOMETHING A SELLER HAD DONE IN PACKAGING A RATHER HEAVY BOOK - ARRIVED DENTED & THE DUST JACKET CORNERS DENTED BUT NOT TORN.
Date of experience: February 11, 2021
I received an email for a discount code (warm), but never had the chance to enter it before the order was places and my credit card was charged.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 25, 2021
I cannot believe how simple it was to sign up and make a purchase my first time!
Easy user-friendly website!
I am considering to sell on this site!
I did an online search for a particular book, saw some prices listed on this website that I never heard of, that were really great. So I checked it out, then went ahead and opened an acct., then purchased! Simple, easy, FAST!
Date of experience: March 18, 2022
The website is quick to respond, and I like the way it lists my choices in order of price. The evaluation of books has thus far been right on target.
It's not Amazon!
Date of experience: March 8, 2024
It's fine. Pretty streamlined and efficient.
I like that it is independent from Amazon--we need to keep some choices available!
Date of experience: August 19, 2021
The books were easy to find and similar items recommended that go along with the first book I ordered.
Because Jonathan Grobe answered my questions very quickly.
Date of experience: January 13, 2024
It's fairly easy to type in and search book titles, and I think your ratings for other sellers as well as condition of used books can be trusted.
Needed a book that is hard to find
Date of experience: April 11, 2023
Working with your web site was quick and easy. I only wish I had an option to add a gift card, since this is for a Christmas present
Because you were not Amazon
Date of experience: December 19, 2021
I like to order books with a description of the actual book, not info about the store as the only descriptor.
I have visited the brick store.
Date of experience: April 18, 2024
Allowed me to look at various editions of textbook and compare them. Good feature. Good choice.
I comparison shopped among online book sellers.
Good condition. Low price. Well written book.
Date of experience: February 23, 2021
Very nice book shopping I was well pleased with the books and the delivery and the correspondence thank you so much keep up the good business
Well I didn't know about Alibris but I'm very pleased to know them now
Date of experience: April 29, 2024
Able to find the book I wanted and get it ordered and delivered to my friends
Date of experience: June 23, 2024
Some oddities with the form fields not showing up (Safari, MacOS) in the checkout process. Otherwise OK
The book I was looking for at a good price
Date of experience: September 11, 2021
I was able to readily find what I was looking for and order it, and I received it in a timely manner.
I usually am able to find what I'm looking for.
Date of experience: May 4, 2024
Other than remembering to use two letters for my state address, I had no problems
They had the book I ordered
Date of experience: August 27, 2021
Prices are not always the lowest, but are always competitive.
Date of experience: June 24, 2024
Had book I wanted at best price I found.
Date of experience: June 12, 2024
Book I wanted much less expensive then other sources. Very happy to find it so easily. Easy check out.
Price less expensive then other sources.
Date of experience: May 5, 2024
I got all the books I needed for my project.
There was a mixup with a wrong book shipped. But it was corrected by the vendor in short order.
One place shipped a wrong book.
Used the contact Alibris link to register the issue.
The correct book was shipped out.
Issue resolved!
Recommendation by my wife
Date of experience: May 8, 2024
Price compared to Amazon, no contest
Date of experience: February 4, 2024
Easy to navigate site, has a great selection of books, good prices
Best price and Alibris has always been a good source of used books
Date of experience: June 24, 2024
Easy and great prices. It appears that Alibris has many selections to choose from.
For the cost
Date of experience: June 24, 2024
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.
