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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    675
  • Value
    7706
  • Shipping
    7695
  • Quality
    7694

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,780
Neutral
804
Negative
535
View ratings trends
30
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How would you rate Alibris?

Reviews (93,541)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (496) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user leannem125
Georgia
1 review
0 helpful votes
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July 4th, 2024
Verified purchase
• Updated review

Very easy and convenient to use. Thank you for your service.

Reason I chose this business:

Looking for this book

Date of experience: June 24, 2024

I found what I was looking for and a great price
November 23rd, 2022
Verified purchase
• Previous review

Date of experience: November 23, 2022

I always can find the book I want
October 6th, 2021
Verified purchase
• Previous review
Reason I chose this business:

The books are good price

Date of experience: October 6, 2021

It was super quick and GREAT price!
May 8th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Love the prices

Date of experience: May 8, 2021

Thumbnail of user doreenm284
Maine
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Quick and easy purchase--good deal--will shop again sometime

Date of experience: June 24, 2024

Thumbnail of user marilynd677
New York
1 review
0 helpful votes
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July 4th, 2024
Verified purchase
• Updated review

You have older hard to find CDs that were lost in a move! Yay!

Reason I chose this business:

So happy to find a reliable source for hard to find CDs.

Date of experience: June 24, 2024

I am so happy to have a source for old CDs that were...
April 5th, 2024
Verified purchase
• Previous review

I am so happy to have a source for old CDs that were "lost" in moving; about 60-75 total!

Reason I chose this business:

Great source!

Date of experience: March 26, 2024

Thumbnail of user michaelp7148
Wisconsin
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Book as described. Excellent experience. Would recommend.

Reason I chose this business:

Recommended.

Value
Shipping
Quality

Date of experience: June 24, 2024

Thumbnail of user janessah14
Missouri
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

This was the best price I could find on this book. It arrived quickly and in good condition.

Value
Shipping
Quality

Date of experience: June 4, 2024

Thumbnail of user thomasg2723
California
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Delivery time was okay but for the price I would have assumed the book to be in color.

Reason I chose this business:

My professor wanted the textbook bought through the site.

Value
Shipping
Quality

Date of experience: June 4, 2024

Thumbnail of user jof251
Washington
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I have yet to have a bad experience with Alibris. If they have the book I seek, it's always in good shape, well packed and shipped quickly. Thanks!

Value
Shipping
Quality

Date of experience: March 31, 2024

Thumbnail of user johnb7403
Michigan
1 review
0 helpful votes
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April 20th, 2024
Verified purchase
• Updated review

The only problem is that there seems no way to remove the information for a defunct credit card. I can add a new one, but how do delete the old one?

Reason I chose this business:

I prefer Alibris for book orders, because you have a wide range of books others don’t often have.

Value
Shipping
Quality

Date of experience: April 10, 2024

Very quick and convenient
November 29th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Good experiences before.

Date of experience: November 29, 2023

It was easy to search for the item by title, and then...
April 16th, 2022
Verified purchase
• Previous review

It was easy to search for the item by title, and then place the order.

Reason I chose this business:

Alibris generally has the best combination of price and information about the condition of a used book.

Date of experience: April 16, 2022

It's good, except that there was no point where it...
April 1st, 2022
Verified purchase
• Previous review

It's good, except that there was no point where it asked for the coupon code I was supposed to get.

Reason I chose this business:

Easiest to find multiple types of books.

Date of experience: April 1, 2022

This was easy
September 17th, 2021
Verified purchase
• Previous review

Date of experience: September 17, 2021

Thumbnail of user josephd2748
Rhode Island
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Great service! If you're looking for it, they have it. And That is a problem for my bank account. Very fast shipping too!

Reason I chose this business:

Great prices on the books I've been looking for on other sites but were less on Alibris.

Value
Shipping
Quality

Date of experience: March 29, 2024

Thumbnail of user jayned129
California
1 review
0 helpful votes
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December 30th, 2023
Verified purchase

Easy to find what I was looking for. Don't mind paying for shipping when the booms are so inexpensive.

Reason I chose this business:

Recommended by a friend.

Date of experience: December 30, 2023

Thumbnail of user leea300
Arizona
2 reviews
0 helpful votes
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April 26th, 2024
Verified purchase

Everything is fine except I hate having to give my email! And tge box to recieve stuff already checked. I'm sorry but it's ridiculous

Reason I chose this business:

It came up after sesrching,, low price and shipping is a few days. Very nice. Thank you Alibris

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 16, 2024

Thumbnail of user amberf554
Florida
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

Had very quick responses and good friendly help with making sure the book I wanted was in good condition.

Reason I chose this business:

They had what I was looking for

Date of experience: December 22, 2023

Thumbnail of user larryf811
Indiana
1 review
0 helpful votes
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December 24th, 2023
Verified purchase
• Updated review

Last time I bought from you, it was an excellent experience: expect this time will be the same. Thanks!

Reason I chose this business:

Very reasonable value on book I want and see message above.

Date of experience: December 24, 2023

I'm new but everything smooth and clear and you do...
December 12th, 2023
Verified purchase
• Previous review

I'm new but everything smooth and clear and you do not require an account which would mean a password and a hassle to save a minute amount of time. THANK YOU!

Reason I chose this business:

Price: his money-hungry $#*! of a wife has a PAPERBACK of her dead husband around $19 and I don't want her earning one penny! It is "Unbelievable" he picked her as his wife. This wonderful man deserved better!

Date of experience: December 12, 2023

Thumbnail of user buyerb35
Florida
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Book was described as Very Good. Item received was no better than Fair.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Value
Shipping
Quality

Date of experience: June 21, 2024

Thumbnail of user jime610
California
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase
• Updated review

I love shopping on Alibris! I am always able to find the books that I am looking for.

Reason I chose this business:

I love the selection.

Date of experience: June 23, 2024

I always find shopping at Alibris a breeze
January 27th, 2024
Verified purchase
• Previous review
Reason I chose this business:

They had the book I was looking for.

Date of experience: January 27, 2024

I always find exactly what I'm looking for on Albris;...
January 6th, 2024
Verified purchase
• Previous review

I always find exactly what I'm looking for on Albris; I wonder why I go elsewhere. And your site is so easy to navigate. A customer for life!

Reason I chose this business:

You hade the book I wanted at a Fair price.

Date of experience: January 6, 2024

Always like the ease of shopping at Albris
August 20th, 2022
Verified purchase
• Previous review

Always like the ease of shopping at Albris. And your prices are great.

Date of experience: August 20, 2022

Thumbnail of user marys3136
Georgia
1 review
0 helpful votes
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May 31st, 2021
Verified purchase

When i was placing my order, it said "You are $23.17 away from FREE SHIPPING on items displaying our truck icon." i added more than this amt to my order and did not receive free shipping.

Reason I chose this business:

Found it on line

Date of experience: May 1, 2021

Thumbnail of user faithn77
Pennsylvania
1 review
0 helpful votes
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December 18th, 2023
Verified purchase
• Updated review

Always seems to have what I'm looking for prices are great and great condition of the movies from sellers

Reason I chose this business:

Quality and prices

Date of experience: December 18, 2023

New to this site good experience so far
September 22nd, 2023
Verified purchase
• Previous review

Date of experience: September 22, 2023

Thumbnail of user williamc5440
Maryland
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Seamless and easy, and I hope to do more business with your company.

Date of experience: June 21, 2024

Thumbnail of user howardl302
Colorado
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Pretty good service. Reasonably accurate descriptions of book conditions. Shipping costs are a bit inflated, in my opinion.

Service
Value
Shipping
Quality

Date of experience: May 4, 2024

Thumbnail of user rosej469
Arkansas
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

Online shopping, selection and payment options are great. Hopefully items will be delivered as promised, then 5 Star rating will be validated.

Reason I chose this business:

Selection of vintage books, DVDs was great.

Date of experience: April 8, 2024

Thumbnail of user franko517
New Jersey
1 review
0 helpful votes
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May 28th, 2024
Verified purchase
• Updated review

User friendly so no problem navigating the purchase. Plus an unlimited supply of assistive material.

Reason I chose this business:

Alibris provides the reading material for my needs.

Date of experience: May 18, 2024

Alibris never fails to deliver my books
August 9th, 2022
Verified purchase
• Previous review

Date of experience: August 9, 2022

Thumbnail of user conniey50
Pennsylvania
1 review
0 helpful votes
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February 11th, 2024
Verified purchase
• Updated review

I easily found the books that I was looking for. Unfortunately, some sellers are overpriced on their shipping.

Reason I chose this business:

I have used Alibris for several years. I first started using Alibris to find second hand books for college. Today I used it to find out of print books for use in our adult Sunday School class at church.

Date of experience: February 11, 2024

Good
September 6th, 2022
Verified purchase
• Previous review

Good. Seller's shipping prices are high.

Reason I chose this business:

I used to buy text books from you when I was in college.

Date of experience: September 6, 2022

Thumbnail of user deanw271
Australia
2 reviews
0 helpful votes
  • Send Message
February 11th, 2024
Verified purchase

Return customer, easy to use sight and no dramas, books delivered on time and as advertised, thank you.

Reason I chose this business:

Returning customer.

Date of experience: February 11, 2024

Thumbnail of user ferdinandh16
Georgia
1 review
0 helpful votes
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June 11th, 2024
Verified purchase
• Updated review

Best site ever. Ive been coming here for years and always find what I want and at great prices.

Date of experience: June 1, 2024

Always great!
May 25th, 2024
Verified purchase
• Previous review

Always great! Always exceed my expectations! Always a great value!

Date of experience: May 15, 2024

Easy and always has what I'm looking for
July 21st, 2023
Verified purchase
• Previous review
Reason I chose this business:

Always my number 1 choice to find what I want.

Date of experience: July 21, 2023

Always the first place I look!
June 29th, 2023
Verified purchase
• Previous review

Date of experience: June 29, 2023

Always awesome!
November 10th, 2022
Verified purchase
• Previous review

Date of experience: November 10, 2022

Alibris ROCKS!
January 5th, 2021
Verified purchase
• Previous review

Alibris ROCKS! BEEN USING THEM FOR YEARS!

Date of experience: January 5, 2021

Thumbnail of user allisonb604
Kansas
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

This is the only website that doesnt offer free shipping on any orders. I prefer to use thriftbooks because orders are shipped free over $15.

Reason I chose this business:

The only place I could find the book I wanted under $10, extremely upset that I couldn't order all three of the books I wanted. The shipping prices are too high.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 28, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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