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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    675
  • Value
    7706
  • Shipping
    7695
  • Quality
    7694

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,780
Neutral
804
Negative
535
View ratings trends
30
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How would you rate Alibris?

Reviews (93,541)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (496) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user robertt2223
North Carolina
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase
• Updated review

Simple, direct and efficient; It works very well for me. Very satisfied.

Reason I chose this business:

I expected to find the book I was looking for, which I did.

Date of experience: June 22, 2024

Simple, straightforward and efficient service, as always
February 18th, 2025
Verified purchase
• Previous review
Reason I chose this business:

I needed to get a particular book, and I was confident they would be able to supply it efficiently.

Date of experience: February 18, 2025

Quick, convenient and efficient
December 6th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Previous positive experiences

Date of experience: December 6, 2023

Simple, with a good search feature
February 17th, 2022
Verified purchase
• Previous review

Simple, with a good search feature. I always seem to find what I'm looking for.

Reason I chose this business:

I was sure I would be able to find what I was looking for.

Date of experience: February 17, 2022

Straightforward and clear; easy in and out, which suits...
October 6th, 2021
Verified purchase
• Previous review

Straightforward and clear; easy in and out, which suits me perfectly.

Reason I chose this business:

I trusted that their selection would be adequate for what I was searching for, and it was.

Date of experience: October 6, 2021

Thumbnail of user josephy623
Florida
1 review
0 helpful votes
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February 17th, 2024
Verified purchase
• Updated review

The ordering process is difficult to navigate, with irreversible steps that one can't get back to previous screens

Reason I chose this business:

I’ve been a customer before

Date of experience: February 10, 2024

Confusing
January 31st, 2024
Verified purchase
• Previous review

Confusing. Didn't see the promised sales advertised in e-mail

Reason I chose this business:

I want the books I ordered

Date of experience: January 31, 2024

Thumbnail of user patrickh552
California
2 reviews
0 helpful votes
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March 3rd, 2024
Verified purchase

The books I was looking for were here, at used bookstore prices. The website made it easy or me to browse, to and select and drop items from my cart.

Reason I chose this business:

I chose Alibris today because of the prices and the selection.

Date of experience: March 3, 2024

Thumbnail of user jamesl5085
Nevada
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

Very easy to use the website, they had the book i was looking for

Reason I chose this business:

Had the book i wanted in paperback

Date of experience: June 19, 2024

Thumbnail of user carterg34
California
1 review
0 helpful votes
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January 26th, 2022
Verified purchase

Only ordered two books using this site the first went great and I had no issue, the second was canceled the day after I ordered it though and I had to select a different one.

Reason I chose this business:

It is cheaper and I know its reliable

Date of experience: January 26, 2022

Thumbnail of user neda17
Texas
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

You guys had exactly what I was looking for at a faction of the cost elsewhere. I am very satisfied. Thank you. Sincerely Ned L Ayers ll

Reason I chose this business:

My search to me to your site...

Date of experience: October 25, 2023

Thumbnail of user judiths1451
Indiana
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

Thank you so much for being so very welcome and the cost, I would love to make sure all our grand and great grandchildren have this Bible

Reason I chose this business:

I searched on line for the best sellers of this Bible, you’ve not fell me yet❣️

Date of experience: September 29, 2023

Thumbnail of user richardl1764
California
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

This book will be for me a way to have things to talk about whenever I see my son. He wrote it. My shopping experience is great

Reason I chose this business:

I am a blogger who incorporates Alibris encryption an a daily basis on my blog. I know when something on Alibris is a good deal because I use the site every day do help me with posts to my blog.

Date of experience: August 26, 2021

Thumbnail of user lauraj883
Texas
1 review
0 helpful votes
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April 23rd, 2021
Verified purchase

Great! Always have what I am looking for. The only way to make this site better, would be to filter by location, other than that, great experience.

Reason I chose this business:

Price comparison

Date of experience: April 23, 2021

Thumbnail of user terryg537
Pennsylvania
1 review
0 helpful votes
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February 20th, 2022
Verified purchase

Your payment system was down I tried for hours came back hours later and could finally make my purchase. Your CSI rating is poor as a result

Date of experience: January 21, 2022

Thumbnail of user jos280
Utah
1 review
0 helpful votes
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January 5th, 2022
Verified purchase
• Updated review

My favorite booksellers are on Alibris. Always a fair deal to be had with a large range of product. The customer is well taken care of here..

Reason I chose this business:

See above..

Date of experience: January 5, 2022

I love Alibris booksellers...
February 6th, 2021
Verified purchase
• Previous review

I love Alibris booksellers...

Reason I chose this business:

I knew there would be a large selection of sellers for what I was shopping for.

Date of experience: February 6, 2021

Thumbnail of user amyw1977
Florida
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

Got a good price, although when I first looked for the book it was $3 less, but then that offer disappeared when I went to check out.

Reason I chose this business:

Affordable price for book and low shipping cost.

Date of experience: March 16, 2023

Thumbnail of user stephanied1201
Illinois
1 review
0 helpful votes
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July 14th, 2021
Verified purchase

This is where I buy all my manga from there's coupons they're new books and they always come in great condition! I always recommend to other people

Reason I chose this business:

Great prices and variety of manga

Date of experience: July 14, 2021

Thumbnail of user alanr579
New Mexico
1 review
0 helpful votes
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April 16th, 2022
Verified purchase

Great price on a good book. I had a little trouble navigating the web site on my new phone but it was no big deal. Thank you

Reason I chose this business:

Convenience and price

Date of experience: April 16, 2022

Thumbnail of user hopeb156
Kentucky
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

Thank you for being able to fill my order in such a professional manner. This is one of the reasons I will continue to shop with you

Reason I chose this business:

My son in prison at WSP recommended you because you use some of your profits for humanitarian reasons, plus you sell softcover books that the prison will accept, not hardback, and also you have a great selection. Thanks.

Date of experience: May 10, 2022

Thumbnail of user barbarac2044
Arizona
1 review
0 helpful votes
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April 19th, 2022
Verified purchase
• Updated review

From the cart view, it would be helpful to see what condition used books are in instead of simply seeing that a title is a used book.

Date of experience: April 19, 2022

I love Alibris
September 20th, 2021
Verified purchase
• Previous review

I love Alibris. My only complaint is that, when reviewing my shopping cart, I can't see the condition of the specific books that are in my cart. I'd like to be able to review that info as well before I commit.

Date of experience: September 20, 2021

Thumbnail of user larissat21
California
1 review
0 helpful votes
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March 25th, 2021
Verified purchase

When looking at different books, it would be nice to sort by seller so I can buy multiple books from the same seller and save on shipping

Date of experience: March 25, 2021

Thumbnail of user christians898
Maryland
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Check out was easy and I was able to find the manga series I wanted at a decent price

Reason I chose this business:

Looking for specific manga series that I wasn't able to find in my area. Also a pervious positive experience.

Date of experience: June 20, 2024

Thumbnail of user anthonyl1945
Pennsylvania
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Great price. Easy payment. I was in a hurry and your site has a hardcover I want to read.

Date of experience: June 20, 2024

Thumbnail of user charlesk1063
Tennessee
1 review
0 helpful votes
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July 18th, 2023
Verified purchase
• Updated review

Alibris is great! I do wish there were an easier way to limit search to a single seller to economize on shipping costs when buying multiple titles.

Reason I chose this business:

Alibris is my go-to source for books.

Date of experience: July 18, 2023

Huge selection, unbelievable prices, and easy to use...
February 21st, 2023
Verified purchase
• Previous review

Huge selection, unbelievable prices, and easy to use website. Delivery can sometimes be slow, but otherwise excellent service.

Reason I chose this business:

I knew you would have what I wanted at a great price

Date of experience: February 21, 2023

Best source
August 5th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Great selection, prices, and service.

Date of experience: August 5, 2022

Alibris is the best in every way
September 4th, 2021
Verified purchase
• Previous review

Alibris is the best in every way. Great selection, great value, great service.

Reason I chose this business:

Long experience.

Date of experience: September 4, 2021

Thumbnail of user shirleyr590
Minnesota
1 review
0 helpful votes
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September 12th, 2021
Verified purchase

I got confused about signing up for the checkup things with the traffic lights etc. and had to start over. Confusing. I do like your service tho.

Date of experience: August 13, 2021

Thumbnail of user zaidaa12
California
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

The website looks simple at first I was worried it was a scam page but toward the end seems legit fast and easy check out thank you

Reason I chose this business:

Fair prices for used books

Date of experience: June 12, 2023

Thumbnail of user christinek1326
Wisconsin
1 review
0 helpful votes
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January 27th, 2023
Verified purchase

Shipping at other "used book stores" I have used, charges much less for shipping. First time I am using this site. Don't know if I'll be back.

Reason I chose this business:

I saw a book I liked.

Date of experience: January 27, 2023

Thumbnail of user jillt234
New York
3 reviews
0 helpful votes
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August 7th, 2022
Verified purchase

I have looked on a number of sites for a used copy of this book. Your site had it at far and away the most reasonable price.

Reason I chose this business:

I've had good experiences in the past

Date of experience: August 7, 2022

Thumbnail of user jenniferk1747
Maryland
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

At first attempt a few hrs ago, no luck with website, but easy as could be this time. Must have been short glitch, as all sites have.

Reason I chose this business:

Had international bird guide i wanted.

Date of experience: March 29, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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