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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,532 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    675
  • Value
    7701
  • Shipping
    7690
  • Quality
    7689

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,777
Neutral
801
Negative
535
View ratings trends
30
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How would you rate Alibris?

Reviews (93,532)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (496) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user rebeccas2118
Montana
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

Alibris. Countless books, covering a myriad of subjects, at affordable prices. The perfect playground for a bibliophile like myself.

Reason I chose this business:

I needed an Anglo-Saxon dictionary. Alibris had the best price.

Date of experience: May 8, 2022

Thumbnail of user jm345
Texas
2 reviews
0 helpful votes
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April 16th, 2022
Verified purchase

Great! Easy to source books through name or author. Usually several options to select from. Typically quick turn around.

Reason I chose this business:

Been using for years.

Date of experience: April 16, 2022

Thumbnail of user bradleyh226
Connecticut
1 review
0 helpful votes
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February 22nd, 2022
Verified purchase

It took me too long to make this purchase and the tone of your website is presumptuous and overbearing.

Reason I chose this business:

My university library doesn't have the book.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 23, 2022

Thumbnail of user williaml2149
Illinois
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase
• Updated review

Wide variety of titles for books and movies. Many unexpected things...french pop music, for instance. Easy site to navigate.

Date of experience: December 22, 2022

Easy to search products
June 23rd, 2022
Verified purchase
• Previous review

Easy to search products. Actual, useful reviews of music. Easy check out. Better than Amazon... seriously.

Reason I chose this business:

I've used you before.

Date of experience: June 23, 2022

The products have very informative descriptions
May 19th, 2022
Verified purchase
• Previous review

The products have very informative descriptions. It's clear where it's coming from. And there are often pictures that accompany the items.

Date of experience: May 19, 2022

Thumbnail of user jeffreyz102
Texas
2 reviews
1 helpful vote
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March 16th, 2023
Verified purchase

Fine. Always looking for an explicit statement on whether or not there is underlining or highlighting in the book.

Date of experience: March 16, 2023

Thumbnail of user stantons23
Iowa
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase
• Updated review

Tablet

Went pretty slick, came for one specific book. Now getting I'm grabbing two more. 2 from one shipper

Reason I chose this business:

First stop for reading material for me. Knowing where it ships from is nice.

Date of experience: February 22, 2023

My first choice for books
November 7th, 2022
Verified purchase
• Previous review

Date of experience: November 7, 2022

Thumbnail of user danettec12
Massachusetts
3 reviews
0 helpful votes
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March 29th, 2021
Verified purchase

I just started ordering from this company and it's sellers Nd have been pleased with the ordering thus far.

Reason I chose this business:

I chose alibis because it has choices of what I was looking for.

Date of experience: March 29, 2021

Thumbnail of user damiant21
Illinois
2 reviews
3 helpful votes
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August 22nd, 2023
Verified purchase

As long as the shipping is done correctly and don't take forever to receive it was a good experience.

Reason I chose this business:

Had the books I wanted to buy.

Date of experience: August 22, 2023

Thumbnail of user altona23
Texas
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

I have ordered a number of books over the years. The service with alibris and shipping are always great.

Date of experience: June 6, 2022

Thumbnail of user laurak1267
Minnesota
1 review
0 helpful votes
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February 15th, 2022
Verified purchase

Alibris has all the books! I've been using them for years, lowest prices on the internet and great selection.

Reason I chose this business:

I've been using them for years, lowest prices on the internet and great selection.

Date of experience: February 15, 2022

Thumbnail of user kellyk693
Kentucky
1 review
0 helpful votes
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May 21st, 2021
Verified purchase

It's always a pleasure to shop on Alibris, the selection is endless and things usually get to me fast.

Date of experience: May 21, 2021

Thumbnail of user micheleo126
Florida
1 review
0 helpful votes
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January 16th, 2023
Verified purchase
• Updated review

Best, economical, First go-to site for wonderful books! I have purchased so many, I could start my own library.

Date of experience: January 16, 2023

Every book I ever want to read, you have
October 17th, 2022
Verified purchase
• Previous review

Every book I ever want to read, you have. Prices so reasonable that I can buy whatever I want at one time!

Reason I chose this business:

Because ALIBRIS is the BEST! Once again, books I thought were no longer available WERE.

Date of experience: October 17, 2022

As always, this is the FIRST site I go to, each time...
May 21st, 2022
Verified purchase
• Previous review

As always, this is the FIRST site I go to, each time to order wonderful books, at truly affordable places and outstanding service!

Reason I chose this business:

Because you are the Best!
Thanks to your Affordable prices, I am able to read so Many More enjoyable books than I could if purchasing from usual stores. Thank you.

Date of experience: May 21, 2022

A wonderful site for enabling me to read many more...
May 21st, 2022
Verified purchase
• Previous review

A wonderful site for enabling me to read many more excellent books than I could afford purchasing them at traditional sites Thank you.

Reason I chose this business:

Because you are The Best!

Date of experience: May 21, 2022

As written before, I ALWAYS go to this site first for...
May 21st, 2022
Verified purchase
• Previous review

As written before, I ALWAYS go to this site first for wonderful, economically prices books, which I am happy to say enable me to read so many more books than purchasing them Anywhere else. Wonderful site, wonderful service and wonderful books!

Reason I chose this business:

Because you are the Best! I recommend Alibris to all my friends who love to read (voraciously).

Date of experience: May 21, 2022

Wonderful site!
May 21st, 2022
Verified purchase
• Previous review

Wonderful site! I ALWAYS check here first and always receive great prices that enable me to read outstanding books and Great Service. I recommend this site to All my friends who love to read.

Reason I chose this business:

Because Alibris is The Best, ALWAYS.

Date of experience: May 21, 2022

Thumbnail of user martac134
Arizona
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

Cost of book was wonderful compared to the other websites we checked.
Easy Checkout.
Option to have trackable order.

Reason I chose this business:

Cost of the book.

Date of experience: April 18, 2023

Thumbnail of user ericad238
New Jersey
2 reviews
0 helpful votes
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May 9th, 2022
Verified purchase

It doesn't seem right that the shipping should be so much when ordering multiple books from the same vendor.

Date of experience: May 9, 2022

Thumbnail of user robertaw296
Washington
1 review
0 helpful votes
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April 27th, 2021
Verified purchase

Always go to alibris first when looking for a book. Never been disappointed in my order quality always great

Reason I chose this business:

Looking for particular title always check with alibris first.

Date of experience: April 27, 2021

Thumbnail of user williamd1890
North Carolina
1 review
0 helpful votes
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January 11th, 2021
Verified purchase

Not easy to get the most discounted books. Superb used books at fantastic prices for family with few resources.

Reason I chose this business:

Best price for 4 books

Date of experience: January 11, 2021

Thumbnail of user tiffanya435
Tennessee
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Looking for a particular out-of-the-way horror movie and found the best price here. Super easy on a tipsy customer!

Date of experience: June 8, 2023

Thumbnail of user kellyl735
California
1 review
0 helpful votes
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May 24th, 2021
Verified purchase

The best site to find rare and out-of-print books at often the lowest prices, especially when using Alibris' coupons!

Reason I chose this business:

The $20 discount available today.

Date of experience: May 24, 2021

Thumbnail of user theodoret40
Connecticut
1 review
0 helpful votes
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July 26th, 2021
Verified purchase

The ordering process was easy and fast providing many options to buy. We'll see how the shipping works out.

Reason I chose this business:

Frustration trying to buy on Barnes and Noble and Amazon was forbidden by the prison where my son is incarcerated.

Date of experience: July 26, 2021

Thumbnail of user rm799
Massachusetts
1 review
0 helpful votes
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October 17th, 2023
Verified purchase

Website works great - would have preferred more descriptive details about the condition of the used book beyond just "Fair"

Date of experience: October 17, 2023

Thumbnail of user allana94
Florida
1 review
0 helpful votes
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February 12th, 2021
Verified purchase

Saw same item on Abe Books... Alibris had a coupon, they didn't! Saved 8 bucks (over 10%) with Alibris!

Reason I chose this business:

Best price on the first book I chose. Good prices on the rest I added to my order, combined with $8 off coupon which became a pretty good deal!

Date of experience: February 12, 2021

Thumbnail of user hollyr270
Michigan
1 review
0 helpful votes
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July 11th, 2022
Verified purchase
• Updated review

It is excellent. We love Alibris. Thank you for providing your wonderful service for current and long ago books.

Reason I chose this business:

We always use Alibris when we can, since a friend told us about you years ago.

I do not wish to have my information published but if you do, please do not use my name. Thank you.

Date of experience: July 11, 2022

Thank you for giving us a wonderful source for books...
December 20th, 2021
Verified purchase
• Previous review

Thank you for giving us a wonderful source for books and music.

Reason I chose this business:

We always try Alibris first for books and music. We have never been disappointed.

Date of experience: December 20, 2021

Thumbnail of user joanp449
Missouri
0 reviews
0 helpful votes
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January 13th, 2022
Verified purchase

Fairly quick and easy to find the DVD I was looking for. Disappointed on the mailing time 21-29 days.

Reason I chose this business:

Have always found what I am looking for and good prices and usually quick results/mail.

Date of experience: January 13, 2022

Thumbnail of user victorial706
Massachusetts
1 review
0 helpful votes
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January 21st, 2023
Verified purchase

Can't believe I found such an incredible deal! And I could buy it from a regular book shop! Delightful!

Reason I chose this business:

I use to shop here as a student, and when I did a search and found the book I wanted at an incredible price, I was happy to return.

Date of experience: January 21, 2023

Thumbnail of user karenm4387
Massachusetts
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

Would have been a 5 but shipping costs per book, even when they are shipped together are very costly.

Date of experience: August 1, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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