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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,525 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    675
  • Value
    7696
  • Shipping
    7685
  • Quality
    7684

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,780
Neutral
801
Negative
535
View ratings trends
30
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How would you rate Alibris?

Reviews (93,525)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (496) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user carols4043
Maryland
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Had the content I was looking for, and the checkout was easy.

Reason I chose this business:

Google search

Date of experience: June 23, 2024

Thumbnail of user valeriea478
California
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Simple, easy, and not complicated. The website is easy on the eyes and simple to follow.

Reason I chose this business:

Wanted to try your service. Looking for a book service that can deliver a wide range of books.

Date of experience: June 23, 2024

Thumbnail of user dawnc1161
Missouri
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

I am trying for a third time to buy this book- the other two orders have been canceled by the seller because they do not want to ship the book.

Reason I chose this business:

It is literally the only place I can buy the book I want.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 3, 2024

Thumbnail of user johns13389
Vermont
2 reviews
0 helpful votes
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July 2nd, 2024
Verified purchase
• Updated review

Very easy found what I wanted and at a good price and very quickest to find

Value
Shipping
Quality

Date of experience: June 22, 2024

It's a book I bought to give I'm sure she will love
April 2nd, 2024
Verified purchase
• Previous review

Alibris is my go to place when I'm looking for something special.

Value
Shipping
Quality

Date of experience: March 23, 2024

Very east thanks
August 4th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Out of print book

Date of experience: August 4, 2023

Glad to find this book easy to order
May 3rd, 2023
Verified purchase
• Previous review

Date of experience: May 3, 2023

Thumbnail of user meirp5
Israel
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

First of all I have found in your website a book that I havnt found in other
Books site as Amazon and Book depository and I am very happy for that.
The order and payment process were very simple

Reason I chose this business:

I was looking for a certain book and I have found it in your website
Thanks

Date of experience: March 11, 2023

Thumbnail of user wendyb1137
New York
1 review
0 helpful votes
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May 31st, 2024
Verified purchase
• Updated review

Always excellent. The inventory is chock full of options, details, titles and authors of a gazillion different types of books.

Reason I chose this business:

Best inventory & prices!

Date of experience: May 21, 2024

Clearly marked and great big inventory
September 13th, 2022
Verified purchase
• Previous review
Reason I chose this business:

To both lower the price on the book and try to reduce by reusing.

Date of experience: September 13, 2022

Thumbnail of user joannes1320
New York
2 reviews
0 helpful votes
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July 3rd, 2024
Verified purchase

Alibris is an easy, reliable, and cost-effective source of books.

Reason I chose this business:

Alibris is an easy, reliable, and cost-effective source of books.

Date of experience: June 23, 2024

Thumbnail of user jamesh7842
Florida
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Good. I have ordered multiple books multiple times and always been pleased. The kinds of books I order can't be bought in a store...

Reason I chose this business:

Too many reasons to list...

Value
Shipping
Quality

Date of experience: April 22, 2024

Thumbnail of user kerryb470
California
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

The experience was a big success due to great prices and service.

Reason I chose this business:

Because of prices and service.

Value
Shipping
Quality

Date of experience: June 23, 2024

Thumbnail of user davidb5694
New York
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase
• Updated review

Alibris is simply the best source on-line for used books. Eat your heart out, Amazon!

Reason I chose this business:

I always check here first

Date of experience: June 23, 2024

Alibris is a great on-line bookstore
February 25th, 2024
Verified purchase
• Previous review

Alibris is a great on-line bookstore.
You want a book, any book,
Check out Alibris.
You wont be disappointed.

Reason I chose this business:

I always choose Al.

Date of experience: February 25, 2024

Alibris is always a slam dunk
January 20th, 2024
Verified purchase
• Previous review
Reason I chose this business:

Alibris is where it's at, every time, all the time.

Date of experience: January 20, 2024

Shopping experience
November 10th, 2023
Verified purchase
• Previous review

Shopping experience - very good.

Reason I chose this business:

Best used book market in line.

Date of experience: November 10, 2023

Always great!
March 26th, 2023
Verified purchase
• Previous review

Always great! Much better service than Amazooon.

Reason I chose this business:

See above comment

Date of experience: March 26, 2023

Alibris is simply the best!
November 23rd, 2022
Verified purchase
• Previous review
Reason I chose this business:

Alibris is always my first stop when shopping for books

Date of experience: November 23, 2022

Alibris = Always Excellent!
November 13th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I always choose Albris

Date of experience: November 13, 2022

Excellent service at a reasonable price
March 2nd, 2022
Verified purchase
• Previous review
Reason I chose this business:

I always choose Alibris when the sun shines.

Date of experience: March 2, 2022

Excellent service as always
February 16th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Always the first choice for used books.

Date of experience: February 16, 2021

Thumbnail of user davidc9685
Ohio
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Great service. Product as described. Delivered in a timely matter

Reason I chose this business:

Great company

Value
Shipping
Quality

Date of experience: June 23, 2024

Thumbnail of user joels893
Canada
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Have been here before but this is my first time ordering. Love the site!

Reason I chose this business:

Reddit blog suggested.

Date of experience: June 23, 2024

Thumbnail of user suzannek491
Ohio
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Clean, quick. My main reason for using Alibris is that it's not affiliated with Amazon.

Date of experience: June 23, 2024

Thumbnail of user gcp1
Oregon
2 reviews
0 helpful votes
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July 3rd, 2024
Verified purchase

Fast delivery, books' condition exactly as stated -Thanks!

Value
Shipping
Quality

Date of experience: June 23, 2024

Thumbnail of user vickij257
Alabama
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Fast and easy checkout. I was so happy to find the book my husband wanted.

Reason I chose this business:

They had the book I was looking for

Date of experience: June 23, 2024

Thumbnail of user ianm299
Wyoming
2 reviews
2 helpful votes
  • Send Message
July 3rd, 2024
Verified purchase
• Updated review

Guaranteed easy ordering, returns/refunds and fast delivery.

Date of experience: June 23, 2024

The website works well, the prices are fair, the guarantee...
May 23rd, 2023
Verified purchase
• Previous review

The website works well, the prices are fair, the guarantee is excellent, shipping is prompt.

Date of experience: May 23, 2023

Easy, reliable, trustwothy site
October 18th, 2022
Verified purchase
• Previous review
Reason I chose this business:

It's my "go to" site for used music/books.

Date of experience: October 18, 2022

Quick & easy, fair price and guaranteed satisfaction
July 15th, 2022
Verified purchase
• Previous review

Quick & easy, fair price and guaranteed satisfaction. What more could I ask for?

Reason I chose this business:

Alibris is my go to for used music & books.

Date of experience: July 15, 2022

Thumbnail of user isabels189
New York
1 review
0 helpful votes
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February 14th, 2024
Verified purchase
• Updated review

Your website is super easy to use, and the suggestions you make are relevant in terms of my actual search and purchase history. Thank you.

Reason I chose this business:

I was checking on an order and saw something else by the same author that interested me.

Date of experience: February 14, 2024

Easy to find the book I wanted, descriptions helpful
October 12th, 2022
Verified purchase
• Previous review

Easy to find the book I wanted, descriptions helpful. It would be great it you always indicated who the translator is, in the case of foreign literatures.

Reason I chose this business:

Because it offered the book I wanted in good condition and at a good price, compared to other sellers.

Date of experience: October 12, 2022

Thumbnail of user sharone1323
California
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Alibris has a great selections of books for way less! Than buying new!

Date of experience: June 23, 2024

Thumbnail of user robertl5526
New York
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Bought 3 books, they came in good condition. Thank you Scott

Reason I chose this business:

Convenience

Value
Shipping
Quality

Date of experience: June 23, 2024

Thumbnail of user lindak3038
Mississippi
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Based on other competitors, Alibris has the lowest prices.

Reason I chose this business:

The book was in good condition. Also, the price was lower than the competitors.

Value
Shipping
Quality

Date of experience: June 23, 2024

Thumbnail of user kathrynb1087
California
1 review
0 helpful votes
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March 20th, 2024
Verified purchase

There is concern on when this book will be received. I am hoping that it will arrive for a bday gift at end of month

Reason I chose this business:

Berkeley business

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 10, 2024

Thumbnail of user luisp327
Spain
1 review
0 helpful votes
  • Send Message
April 27th, 2021
Verified purchase

Shopping in general very good but shipping cost very high at times and too inconsistent (treble from Texas than California to Spain, but Texas is nearer)

Date of experience: April 27, 2021

Thumbnail of user annec507
New Jersey
2 reviews
0 helpful votes
  • Send Message
August 28th, 2023
Verified purchase
• Updated review

I love getting m books from Alibris, and when done, I mail off to friends who love mysteries and pass them on to the Ladies at my mom's assisted Living.

Reason I chose this business:

Great service and great prices.

Date of experience: August 28, 2023

Great service and great selection
July 19th, 2023
Verified purchase
• Previous review

Date of experience: July 19, 2023

Pretty good
July 10th, 2023
Verified purchase
• Previous review
Reason I chose this business:

I have shopped here before

Date of experience: July 10, 2023

Great company, easy to maneuver
December 1st, 2022
Verified purchase
• Previous review

Date of experience: December 1, 2022

I love your company
March 5th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Love getting an affordable used book.

Date of experience: March 5, 2021

Thumbnail of user paulr3205
Indiana
1 review
0 helpful votes
  • Send Message
July 2nd, 2024
Verified purchase

It was easy to order. Inexpensive. Convenient to search by ISBN.

Reason I chose this business:

Found many copies of an older textbook that I want to use for my class.

Date of experience: June 22, 2024

Thumbnail of user sharonm3657
Massachusetts
1 review
0 helpful votes
  • Send Message
June 10th, 2024
Verified purchase

So far so good. Easy to navigate but we'll see how the book are when they arrived. Fingers crossed.

Reason I chose this business:

Listed on company book club as a good option

Date of experience: May 31, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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