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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,525 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    675
  • Value
    7696
  • Shipping
    7685
  • Quality
    7684

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,780
Neutral
801
Negative
535
View ratings trends
30
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How would you rate Alibris?

Reviews (93,525)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (496) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user staceyt433
Colorado
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

I love a libris! Why would I want to give more dollars to the 'rain forest' company when I can support a great organization like a libris?

Reason I chose this business:

It's my go-to used bookshop, don't wanna give any more $$ to amazon

Date of experience: May 15, 2024

Thumbnail of user michelled2714
California
1 review
0 helpful votes
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June 1st, 2024
Verified purchase

Alibris has a great selection and fair prices for new and used, sometimes difficult-to-find, books and DVDs.

Reason I chose this business:

I was looking for out-of-print books and older DVDs.

Value
Shipping
Quality

Date of experience: May 22, 2024

Thumbnail of user susans2995
Colorado
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase
• Updated review

Clear and easy to find what I wanted to buy and place my order. Thanks!

Reason I chose this business:

From Google search Better price than other sites.

Date of experience: June 22, 2024

Quick, easy, clear, great!
February 20th, 2021
Verified purchase
• Previous review

Quick, easy, clear, great! Thanks!

Date of experience: February 20, 2021

Thumbnail of user elizabethc3347
Tennessee
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Ordered from 2 different companies and the socks said they were XXL size but smaller than socks that look exactly like these.

Value
Shipping
Quality

Date of experience: April 4, 2024

Thumbnail of user roberth3089
Florida
1 review
0 helpful votes
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June 21st, 2024
Verified purchase
• Updated review

Quick and easy. Able to find th ebook I wanted quickly and at a good price

Reason I chose this business:

Beat price for this book

Value
Shipping
Quality

Date of experience: June 11, 2024

Excellent
March 11th, 2021
Verified purchase
• Previous review

Excellent - site is easy to use

Reason I chose this business:

Best price for this book

Date of experience: March 11, 2021

Thumbnail of user tylerw645
Washington
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Its not amazon so...duh. No brainer baby! Why must i write 50 characters here? The only bad part of my experience honestly

Reason I chose this business:

Cuz yoos guyz aint amazons. I guess i dont know that this site isnt run by a bald headed, dead eyed sociopath whos ruining the world and space. But i assume probably not...sorry, theres nothing wrong with having a bald head

Date of experience: May 28, 2024

Thumbnail of user stephanies2955
Texas
2 reviews
0 helpful votes
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February 9th, 2024
Verified purchase

So many shipping fees; high shipping costs. Otherwise, great experience. Website is clear and works well. Send me my $5 coupon and I'll be back.

Reason I chose this business:

Low priced books

Date of experience: February 9, 2024

Thumbnail of user vincenta435
California
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

It was easy to find what I was looking for. The prices were great too.q

Date of experience: June 15, 2024

Thumbnail of user williamf2720
Texas
2 reviews
0 helpful votes
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July 1st, 2024
Verified purchase

I love that I always find what I am looking for at discounted prices. Thank you Alibris!

Reason I chose this business:

Amazon’s price is too high for a used book.

Date of experience: June 21, 2024

Thumbnail of user juanital129
Ohio
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

I was disappointed that there was no way to establish an account prior to completing a sale.

Reason I chose this business:

Recommended by a friend.

Date of experience: June 21, 2024

Thumbnail of user guyb312
Canada
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Delivery times are very long for Canada, but I know that is not Alibris' fault. The problem is with the postal services.

Very good.

Reason I chose this business:

It is a good online store.

Service
Value
Shipping
Quality

Date of experience: April 4, 2024

Thumbnail of user stephenf1035
Massachusetts
1 review
0 helpful votes
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April 14th, 2024
Verified purchase
• Updated review

I go to Alibris first, best prices and good inventory to choose from. Also the books come timely and as described. SF.

Reason I chose this business:

Price and availability

Date of experience: April 4, 2024

Great prices and books arrive quickly
April 4th, 2024
Verified purchase
• Previous review

Date of experience: March 25, 2024

Great prices and books arrive quickly
April 4th, 2024
Verified purchase
• Previous review

Date of experience: March 25, 2024

Shop Alibris occasionally and the prices are the best...
October 21st, 2023
Verified purchase
• Previous review

Shop Alibris occasionally and the prices are the best and they arrive quite quickly

Date of experience: October 21, 2023

Good fair price for the book, very happy Steve
September 25th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Saw it my emsil

Date of experience: September 25, 2022

Always fair prices and fast delivery
October 6th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Good selection

Date of experience: October 6, 2021

Thumbnail of user mervt
Arizona
2 reviews
3 helpful votes
  • Send Message
July 2nd, 2024
Verified purchase

The ordering was easy and the price was good. Thanks for your being there.

Reason I chose this business:

Condition and price.

Date of experience: June 22, 2024

Thumbnail of user gingrichp
Washington
2 reviews
0 helpful votes
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July 2nd, 2024
Verified purchase
• Updated review

I was able to find what I was looking for and place my order for it easily.

Reason I chose this business:

It had the best deal on the book I was looking for!

Date of experience: June 22, 2024

Promo code not requested at check-out
March 21st, 2021
Verified purchase
• Previous review

Promo code not requested at check-out.
Not perfectectly user-friendly for returning to search options.

Reason I chose this business:

Promotional offer in my eMail.

Date of experience: February 19, 2021

Thumbnail of user pamelat1073
California
1 review
0 helpful votes
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November 8th, 2022
Verified purchase

So far It's been pretty user friendly- I WOULD Love to be able to read a couple pages or see how many chapters there are like I can on Amazon- AND the price seems to be FANTASTIC

Reason I chose this business:

Looking for ways to shop outside of Amazon!

Date of experience: November 8, 2022

Thumbnail of user dougp569
TW
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

I don't like that my order was cancelled after I placed it. Please consider dropping this vendor.

Date of experience: June 6, 2024

Thumbnail of user joyh468
Wisconsin
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

Easy to use site. Able to find books not found elsewhere. Easy to save shipping costs under one seller

Date of experience: April 29, 2024

Thumbnail of user dickm54
Alaska
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase
• Updated review

This is more about my LAST buying experience (of "A Fine Romance"); the USPS said they delivered it, but it never showed. So lousy lat time, and waiting to see this time.

Reason I chose this business:

Benn coming to you for decades.

Date of experience: February 1, 2022

As usual, I found exactly what I was looking for within...
December 12th, 2021
Verified purchase
• Previous review

As usual, I found exactly what I was looking for within minutes.

Date of experience: December 12, 2021

Thumbnail of user constancec250
New Mexico
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

I would much rather not have to set up an account, but felt I was pressed to do it.

Date of experience: June 19, 2024

Thumbnail of user lindal4048
New Jersey
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

All the book stores I have ordered from through your site have been wonderful and provides great products

Reason I chose this business:

Past orders went well

Date of experience: January 16, 2024

Thumbnail of user tanad6
Texas
1 review
0 helpful votes
  • Send Message
January 16th, 2024
Verified purchase
• Updated review

This is my "go-to" online bookstore. Always first class service, and they always have what I'm looking for!

Date of experience: January 16, 2024

My go-to source for used books!
February 5th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Alibris always has the books I am interested in from the widest array of worldwide sellers at the best prices!

Date of experience: February 5, 2022

Always great service
April 19th, 2021
Verified purchase
• Previous review

Always great service. This is my go-to online bookstore.

Reason I chose this business:

Repeat customer

Date of experience: April 19, 2021

Thumbnail of user madhurak1
Georgia
1 review
0 helpful votes
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January 14th, 2024
Verified purchase

A huge variety of selection and easy to choose seller with specific details made my shopping very easy!

Reason I chose this business:

Had ordered yesterday via a google search, so wanted to check out the website and the selection

Date of experience: January 14, 2024

Thumbnail of user deedeer18
Utah
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

I've always received books in very good condition and in a short time frame.A good place to shop.

Reason I chose this business:

Long time customer.

Value
Shipping
Quality

Date of experience: June 20, 2024

Thumbnail of user chanellea5
California
1 review
0 helpful votes
  • Send Message
July 25th, 2022
Verified purchase

Alibris has a wide range of selections and has already been really, really helpful for me in the short time I've had my account. Thank you.

Date of experience: July 25, 2022

Thumbnail of user kennethr952
Virginia
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

The site advertises free shipping for orders over $35 which is not the case. Don't waste your time selecting book unless you plan on paying shipping.

Reason I chose this business:

Alibris appeared to be the low price provider for some books, but after they changed me for shipping for my order, which was over $50, even though their site states that orders over $35 would receive free shipping. Wouldn’t use them again.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 28, 2023

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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