Allergy Test USA

The absolute worst customer service! I called the phone lines during business hours but got the message that they are closed. I tried email, but it takes 3.5 weeks to respond to my refund request. I tried the chat, but they are not able to help me, they tell me to respond to the email or call the phone line... both of which are not responsive despite your claims that they're available to help 24/7.
I ordered a blood test on September 13th and sent in my test card shortly after. However when they received it they said there was not enough blood on it so they sent me more lancets. I have not been able to get enough blood on the card, despite following ALL tips and recommendations and being sent 6 more lancets after the second mailing. I'm tired of poking myself, it hurts and I'm just not bleeding enough to complete this test. I requested a refund on December 10th (just under 90 days from purchase date). Today (January 7th), I received an email saying that I cannot get a refund because I'm outside the 90 day window... but my request was within the time period, YOUR customer service person waited 3.5 weeks to respond to me and now won't help me. So I called the customer service number (it is in the middle of your business hours) and it said your phone lines are closed. So I used the chat option on the website and the guy would not help me, he told me to call the customer service line (which is down) or reply to the email (which takes you 3.5 weeks to reply to). I dont have any course of action to get my issue resolved and I would like a refund please.

Do not order from this company - they took over a month to notify me of "receiving" my specimen and I have yet to receive my results. Yet they sent me dozens of emails saying "congrats on receiving your results this is day 3, 4, 5, etc. of elimation" I emailed them a half a dozen times and called at all business hours +left detailed messages and STILL have yet to hear back from a single person, yet when you call they say their hours are "24/7"

After doing some research, and I encourage you all to do the same, try looking up SCHOLARLY articles regarding testing allergies and intolerances via hair sample. There is NO CLINICAL EVIDENCE OF ACCURACY. It's all placebo effect people. Our immune system and gut microbiome are far too complex to be able to test any clinically significant factor on a piece of hair. Such a scam.

*also my friend who took the test bought this test and got her results and then was gifted another blood test shortly after and was given VASTLY different results on each.

Don't waste your money people.

I went through with my hair sample testing that I purchased on Groupon for allergytest.co for $75 for the advanced allergy testing for food and non food items as well as the Nutritional deficiency test. I just got my 'results' back today and there is no way this is accurate. I have severe anaphylactic allergies to all tree nuts, all melons, avocado & banana that I carry an Epipen from my medical doctor for. I am also pretty severely allergic to cats. Guess what - not a single one of those are notated on my 'intolerance' list. I have a feeling these are NOT done individually, but just copy and pasted results for everyone that falls for this test.

My results were also all dated 1/11/2017 which can't be correct as today is 1/1/2017. Another item that I don't trust.

The email they sent to tell me they received my sample also has the verbiage "Thank you for your custom." which makes me think this is not North American based an may just be a scam all together.

There is no governing body over these results so they are free to do whatever they like.

Bottom line - don't fall for this junk, go to an actual allergist doctor.

I only bought this to see how it would compare to the 800 extensive blood test I had for this by a Naturopathic Doc... it failed miserably! Not only was it completely inaccurate, it wasn't even close! This test basically took a few things I have eaten recently and put them in the results. Added some other things that a lot of people are sensitive to and listed them. NOT AT ALL VALID! NOT IN THE LEAST! I also know two others who did it and felt the same way but not with proof. My hope was that it would be slightly similar so I could let others know, but it was not. DON'T WASTE YOUR MONEY NOR CHANGE YOUR DIET BASED ON THIS TEST!

IF YOU WANNA LOSE YOUR MONEY, GO AHEAD.
MY SAMPLES DELIVERED TO THEM ON MAY 10TH
THEY SENT ME A EMAIL ABOUT RECEIVING ON MAY 15TH
I HAVE WAITED 3 WEEKS AND OPENED A TICKET, NOBODY ANSWERED ME
I TALKED WITH THEM ON ONLINE CHAT, GUY SAID TEST IS READY AND HE IS GONNA SEND ME. IT HAS BEEN 2 DAYS SINCE WE TALKED.
AND HE SAID TEST BUT I PAID AND SENT TWO DIFFERENT SAMPLES. HE DIDNT EVEN KNOW ABOUT IT AND HE SAID HE IS GONNA CHECK.
I LOST MY MONEY ON ORDER, I LOST SHIPPING FEE.

I M JUST TELLING YOU AS AN EXPERIENCED CUSTOMER, STAY AWAY FROM THEM!