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How would you rate ALT Fragrances?
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Virginia
1 review
8 helpful votes
Follow Tina W.
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Smells NOTHING at all like the original. Never order from here! Customer service is non-existant. I learned a valuable lesson. Wish I would have seen these reviews before I ordered. After seeing the double charging reviews I am calling my Card Company to NOT accept anything else from this SCAM!

Date of experience: November 10, 2022
Tennessee
1 review
5 helpful votes
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False advertisement
December 22, 2023

I would not recommend. I placed the order on december 11th and the website says 1-3 business days. It's now the 22nd and haven't even received a confirmation email nor a tracking number. I spent 100 on 3 bottles and haven't gotten my product or even an email. No number to contact anyone, just an email that they don't respond to. Will never order again

Date of experience: December 22, 2023
Tennessee
1 review
2 helpful votes
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ALT my new love
March 10, 2023

I saw ads on Instagram & Snapchat & decided to give it a try. I ordered Flowebomb(petal explosion), Chance by Chanel(Fortuna), Baccarat Rouge 540(Crystal no 23) & channel Bleu (Bleau). I have ordered Libre by YSL as well. But I will only buy from ALT from now on, the scents are amazing & I will be posting about them on my social platforms because the might smell better than $300 bottles.
I find spraying in my hair makes the scent last all day. Wrists are too close to hands & the scent gets washed off every time I wash my hands. 100% don't miss out.

Date of experience: March 8, 2023
Canada
2 reviews
4 helpful votes
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Please save your money. The products are utter garbage and I lost 70USD which this fraudulent company does not refund.
After seeing their ads on Instagram and Facebook I ordered the ALT executive no. 26 men's cologne which is supposed to be a clone of creed but it SMELLS LIKE NOTHING.
It feels like water with orange essence - a home oil diffuse has a stronger and more pleasant smell.
Even after three pumps the smell is gone within 10 mins and the person next to you can't even tell if you have it on!
I asked 5 people of they can smell anything and NOPE.
I left a review on their website and they DELETED my review and I got an email form them offering 15 off my next order? Really? Ripping me off once wasn't enough?
They don't give you any refund as well! If you give them money you're stuck.
Terrible product and utter garbage waste of money

Date of experience: April 27, 2023
California
1 review
2 helpful votes
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Frauds
March 25, 2023

I first bought the no.26 from Alt about 6 months ago. The first bottle was amazing. It did smell like creed aventus. I have used creed aventus for over 5 years. When I started cutting my expenses in 2022, I let aventus go and when I heard from a colleague about alt no.26, I was skeptical at first but then give it a shot. I bought it from their website and the first bottle delivered what it promised.
I bought 3 more bottles afterwards about 3 months ago. All of those 3 bottles were bad. Smell wouldn't stay for more then 20 minutes. It's almost like you are spraying water on your clothes. They reduced the oil percentage significantly. It was a gimmick to attract the customers at first. On any EDP colognes oil percentage should be between 15 to 20%. Their last badges were not even EDT standards. May be 1- 2 % oil in there.

Date of experience: March 25, 2023
New York
1 review
0 helpful votes
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Ordered the one that was suppose to be similar to Chanel no 5. It was nowhere near that scent. I would rather pay full price for the real thing as opposed to $30 for crap. Total ripoff!

Date of experience: March 5, 2024
Idaho
1 review
1 helpful vote
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Great Customer Service
February 17, 2023

When I received my order my colonge bottle had leaked in transit. I contacted customer service and they responded to me within an hour. They were very professional and sent me a replacement bottle almost instantly. The colonge smelled exactly like Creed. I have multiple bottles of Creed and I compared the two and I couldn't tell the difference! Great products and even better customer service!

Date of experience: February 15, 2023
Minnesota
1 review
1 helpful vote
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Horrible Practice
August 18, 2023

I placed an order for a new perfume with this company, and it hadn't even shipped by the day it was supposed to have arrived. I emailed to inquire about this, they never responded, only THEN did they ship it...now it won't be arriving in time and they couldn't even be bothered to respond to an email.

Date of experience: August 18, 2023
New York
1 review
1 helpful vote
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"Shipping Issues"
May 15, 2023

This company claims they make perfume that smells just like designer fragrances. I placed an order on April 25th and a week later, I was told it was shipped out and supposedly on the way even after the tracking information was not updated. Another week later I reached out again and was told it was on the way. Again, the tracking never updated. This morning (3 weeks after placing my order) and the customer service rep says that my order can't be refunded or canceled because it's currently in transit. This company makes you pay $3 for shipping protection but then doesn't actually ship your order. The tracking information I was sent still hasn't moved. DO NOT WASTE YOUR MONEY HERE

Date of experience: May 15, 2023
Delaware
1 review
8 helpful votes
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Stinky $#*!! Bad for you!
February 26, 2023

I got sucked into marketing! I mean who doesn't want someone telling you, 'You smell so good!'! This fragrance made me nauseous and sick. It made me feel weak in my nerves. I think synthetic perfume is poison! I usually never buy fragrances unless it's essential oils. I tried Alt Fragrance I bought off a GREAT AD in Instagram. Please love yourself and STOP BUYING PRODUCTS THAT HARM YOU! XO CG

Date of experience: February 26, 2023
South Carolina
3 reviews
16 helpful votes
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Deception for free bottle
December 22, 2022

I received an email from Alt that offered a free bottle of cologne if I did a video review so I did. I received an email back saying the did not receive the video. Long story short I sent it three more times & even througha 3rd party site they recommend. The 3rd party site confirmed they received it. I sent them a screen shot of email with the video attached that I copied myself on the 2nd time. They are not giving out free bottles for videos it BS. Completely unprofessional.

Date of experience: December 22, 2022
Canada
1 review
0 helpful votes
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Shipping company must have damaged product. Made ALT customer service aware and was immediately compensated for the shipping company's mishap!

Date of experience: April 8, 2024
California
1 review
1 helpful vote
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Do not buy
June 23, 2023

Save your money. Doesn't smell anything like the original perfume. Very strong scent to start that fades away after less than an hour. Waste of money.

Date of experience: June 23, 2023
Texas
1 review
2 helpful votes
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Pathetic Customer Servixw
December 17, 2022

Charged money but they never shipped my order. Their customer service is pathetic. Kept telling me my order will be shipped in the next couple of days. It's now three and a half weeks.

Date of experience: December 17, 2022
Arizona
1 review
2 helpful votes
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Refund is a joke
December 23, 2022

I bought thd mohair #18 the smell is not even close I have the original I tell the company they're responses they can give me store credit so I can order some more stuff that's not even close to the real cologne what a joke I would never order from this company again

Date of experience: December 23, 2022
California
1 review
2 helpful votes
Follow Felicia J.
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Smells nothing like the original comes in a very tacky packaging when you spray there's spray leaking out of the bottle very poor customer service, and do not offer refunds.

Date of experience: October 10, 2022
Seychelles
1 review
3 helpful votes
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I bought the cherry smash which is supposed to smell like lost cherry by Tom Ford. This smells horrible. I am so angry that I paid for this disgusting fragrance

Date of experience: September 30, 2023
California
1 review
1 helpful vote
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HORRIBLE EXPERIENCE EVERY TIME I PLACE AN ORDER, TAKES OVER A WEEK TO SHIP, DHL CLAIMS THEY NEVER RECIEVED THE ITEMS, ALT STATES DHL IS TAKING THEIR TIME. MESSAGE THEM ON INSTAGRAM AND THEY LEAVE YOU ON READ, EMAIL SUPPORT AND THEY SEND YOU THE SAME TRACKING LINK THAT SHOWS NOTHING HAS BEEN SHIPPED. GET YOUR S*** TOGETHER AND DO THE RIGHT THING OR GIVE YOUR CUSTOMERS AN UPDATE IF YOU GUYS MESSED UP ON SOMETHING. I HAVE SPEND HUNDREDS OF DOLLARS AND GIVE YOU GUYS THE BENEFIT OF THE DOUBT BUT NEVER AGAIN AFTER I GET MY NEXT SHIPMENT, LEAVING NEGATIVE REVIEWS ON EVERY INSTAGRAM POST YOU GUYS WRITE. BEST OF LUCK!

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
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I purchased the creed and platinum water and am impressed with the product. Customer service was good, so I don't know why others have been so negative about it.

Date of experience: March 7, 2023
California
1 review
0 helpful votes
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Wonderful!
April 11, 2024

The scent I nights smells absolutely amazing and lasts all day! I absolutely love it! It's a scent that I can wear everyday!

Date of experience: April 8, 2024

Overview

ALT Fragrances has a rating of 3.1 stars from 74 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ALT Fragrances most frequently mention and customer service. ALT Fragrances ranks 13th among Perfume sites.

service
50
value
51
shipping
51
returns
39
quality
52
+22