• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,727 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,344
Neutral
94
Negative
326

Instant Feedback

28,696 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,727)

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Reviews that mention popular keywords

american muscle (1962) customer service (1110) shopping experience (375) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user kevinr1946
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Received my order when they were supposed to arrive. AM has an easy website to navigate and the check out process was quick and simple. AM is becoming one of my goto sites for parts!

Reason I chose this business:

Great selection and good prices and easy to use.

Thumbnail of user yajairas7
1 review
0 helpful votes
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August 28th, 2023
Verified purchase

Never had a bad experience ordering here not with the customer service nor the actual quality of the items. This is my go to for all my mustang car needs.

Reason I chose this business:

They offer so many different options for all types of models in the mustang department it’s hard not to find what you need or new items you can replace or add to your build.

Thumbnail of user judyl811
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase

It's always scary ordering online with a sight you're not familiar with due to all the fraud that exists. I felt very secure and comfortable with the way you handle orders. Thank you, Judy Martin

Reason I chose this business:

Christmas gift for one of my nephews. He sent me the links, and I just processed through the order. Had no clue what I was even buying.

Thumbnail of user matthews2978
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

I ordered a set of 4 tires and they were shipped earlier than I even expected. I ordered them on a Monday night and they were here by Friday all mounted, balanced and ready to be put on.

Reason I chose this business:

I've been using you guys since my 96 GT and now I have a 22 Mach 1. Always had good experiences

Thumbnail of user andrzejk19
3 reviews
0 helpful votes
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August 28th, 2022
Verified purchase

These were a great add to my 18 Mustang GT, so I bought a second set for my 22 Mach 1. These should have come included from the factory. Great for keeping items secure such as cell phone, etc...

Reason I chose this business:

Great price, availability, different vendors, how to videos, and product review videos.

Thumbnail of user andrewb3082
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

The skirts are pretty nice! Love the new look of my challenger. I may even paint them green :)

Reason I chose this business:

I always choose American muscle for all my car needs. I literally have not ordered from anywhere else for my mopar baby!

Thumbnail of user johnz1645
1 review
0 helpful votes
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December 15th, 2023
Verified purchase

I haven't installed the spoiler yet, but the price was right and the product I received is perfect. No flaws, scratches or chips. Very good finish to the product. Can't wait to get it installed.

Reason I chose this business:

Best price for the spoiler I could find.

Thumbnail of user michaelr6347
1 review
0 helpful votes
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October 6th, 2023
Verified purchase

I ordered K&N 63 Cold Intake for my 2017 Blue Jean Ford F150 as well as the third brake light and module. This is a prime REASON TO READ THE DIRECTIONS AND CHECK THE PART LISTS of what you're buying! We soon discovered there were two of the same rubber connectors which meant we were short one part. Contacted AT and they took care of contacting K&N which direct shipped the part to me. Even though I had to wait I must admit the replacement part came quickly. My only other frustration is the filter on the web site is blue which would certainly look great with my Truck but a red filter is what was sent. Must have been a really rough day for the person packing the box.
M, Roach

Reason I chose this business:

Good products and customer service. One MAJOR SUGGESTION stop all the "Request Catalog " Pop Ups! It's very annoying to be looking for some specific and it ask and you hit NO but it keeps popping up. This has become so aggravating I leave your sight and go and buy what I am looking for somewhere else.

Thank you
M. Roach

Thumbnail of user jessicac2629
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

It was easy to place my order and it got here very fast and I didn't even ask for expedited shipping. I will definitely be ordering from the company again.

Thumbnail of user craigp504
1 review
0 helpful votes
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February 21st, 2023
Verified purchase

Ordered a part from AM, it was delivered the day they said it would be. Everything is great except the fitment of the product l, but that's not their fault.

Reason I chose this business:

Shipping turn around time

Thumbnail of user lorenzod79
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

My experience has been excellent customer service was good helped me track my package when the website had a glitch haven't had any problems with them since I've been ordering

Thumbnail of user gabrielleg130
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

This was my first time ever purchasing something from this web site! Ordered a Cold air intake! If got here at the expected delivery date which was also a A+!

Reason I chose this business:

A family member of mine told me this was a great site to get car parts from

Thumbnail of user tommyb298
1 review
0 helpful votes
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October 15th, 2022
Verified purchase

The purchase was fine but when I got my new BBK headers they where covered in rust and where very dirty. For full price and not an "open box" purchase I kinda expected my Chrome headers to come in Chrome.

Reason I chose this business:

Have the parts I needed all in one place

Thumbnail of user izaiahg3
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Bought some Koni shocks back in 2021. One was faulty after one week of installation. Got a new one, sent back in the old one. Fast forward to 2023 I order a new 200amp alternator. Order was canceled out of the blue. According to customer service my account is on hold until I give a tracking number or pay $154 for a FAULTY SHOCK. The part was sent in over 2 yrs ago never once received notice it wasn't received. Now I have to wait 4-5 days until my money is put back into my account. Leaving me without a car for atleast 2 weeks until another alternator comes in. You've lost a 5+yr customer over a faulty part. Was told nothing else can be done to fix this situation.

Thumbnail of user donaldb2027
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

Always great service and appreciate the vet discount

Reason I chose this business:

Had the parts I wanted

Thumbnail of user stevep623
3 reviews
17 helpful votes
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May 29th, 2020

PLACE ORDER THURSDAY PAID FOR NEXT DAY SHIPPING ASKED TO MAKE SURE IT WOULD BE HERE FRIDAY THEY SAID YES AND NO PARTS SHOW UP. THEY TOOK MY MONEY FOR NEXT DAY SHIPPING AND DONT DO OFFER ANYTHING TO FIX THEIR MISTAKE AS USUAL. WORST PLACE TO DEAL WITH AND SHIPPING CHARGES ARE A SCAM AND EXTRA MONEY FOR THEM... C J PONY PARTS IS MUCH BETTER TO DEAL WITH AND HAVE GREAT CUSTOMER SERVICE..

Thumbnail of user steveno659
3 reviews
0 helpful votes
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June 1st, 2023
Verified purchase

Trunk Panel Pony Emblem; Polished (05-14 Mustang)$109.991$109.99Pending Return - ******* This is totally Miss represented on the web site. This appears to be a Full Truck inside SHINNY or Polished cover. It is only a sticker, with a polished Ring.

Reason I chose this business:

I look for items and products to enhance my cars appearance. As I belong to a Mustang Club and other members show case their Mustangs with similar products.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for your feedback!
If you would like to discuss,
Please feel free to reach out.

Amy
EXT 1257

Thumbnail of user marka2340
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Other than shipping with the perpetually underwhelming Fedex it was awesome. Once Fedex shipped my package to BFE and back for absolutely no reason ( causing it to be delayed) I called AM customer service and they jumped right in and helped solve the problem.

Thumbnail of user jessiec268
1 review
0 helpful votes
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December 16th, 2023
Verified purchase

Shipping was super fast and the product was here after a couple days. Not American Muscles fault but the box was open on arrival but everything was inside.

Reason I chose this business:

Always have had great experience with purchasing quality products for my mustang

Thumbnail of user hustonr9
1 review
0 helpful votes
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February 10th, 2024
Verified purchase

I ordered the TRO Coil Packs And they have my Zl1 running even stronger I love the performance that it added thank you guys so much Customer for life🤙🏾

Reason I chose this business:

I have a all American Muscle Car!

Thumbnail of user luism323
2 reviews
0 helpful votes
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February 14th, 2024
Verified purchase

Started looking at the clearance stuff and found some amazing deals. Buying was easy and the shipping was in less time than expected

Reason I chose this business:

They had some deals on parts

Thumbnail of user anthonyp1944
1 review
0 helpful votes
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September 14th, 2023
Verified purchase

Everything that I have ordered has come no parts broken delivered on time. I'm very happy with the parts I ordered. I'll give you guys a five star rating.

Thumbnail of user chrisz529
1 review
0 helpful votes
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April 29th, 2023
Verified purchase

Car cover fit like a glove. From the mirror pockets, to the antenna pocket. Great fitment and tight tucking of corners. Great product. No need for the 500 dollar cover, this one is mint

Reason I chose this business:

I choose between American muscle and lethal performance

Thumbnail of user abelm114
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

Sales person was very knowledgeable,courteous, and helpful. Ordered Wheels,tires,TPM and lug nut's everything arrived promptly. Very happy with my purchase highly recommend American Muscle

Reason I chose this business:

Specific car products

Thumbnail of user jasond1556
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

Order came fast, and the youtube video provided with the product description gave a very simple and clear explanation on installation, took 30 minutes!

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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