• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,722 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,340
Neutral
94
Negative
326

Instant Feedback

28,689 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,722)

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Reviews that mention popular keywords

american muscle (1962) customer service (1110) shopping experience (375) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user johnh4492
3 reviews
0 helpful votes
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September 8th, 2022
Verified purchase

Bit hard to install but that is because the bulb socket container is weak, which is the cars issue not the bulbs. In and much brighter and am happy with them.

Reason I chose this business:

Although primarily aimed at Mustangs they have some things to enhance my GT-350, and the quality and service have been first rate.

Thumbnail of user kennethf750
1 review
0 helpful votes
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August 31st, 2023
Verified purchase

Fast shipping, product was as described. They are willing to go the extra mile to make sure the customer receives the very best product for there car.

Reason I chose this business:

They had what I was looking for at a reasonable price

Thumbnail of user donnaw2011
1 review
0 helpful votes
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August 13th, 2022
Verified purchase

Ordering was quick and easy, just make sure you provide an address and not a P. O. Box. Have not had a chance to take the part to a shop yet. Will let you know if the part fits.

Reason I chose this business:

Has the after market parts that I am looking for.

Thumbnail of user genec186
1 review
0 helpful votes
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May 18th, 2022
Verified purchase

I'm so happy with the way the top turned out. I just wish there had been instructions. I had to take it half way apart the following day to add more staples and glue to keep the back connected.

Reason I chose this business:

They had the best price!

Reason I chose this product:

I chose the more expensive top because I think it will last longer. The cloth/ twill top goes down much neater than the stiff vinyl.

Quality
Thumbnail of user charlesc3086
1 review
0 helpful votes
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October 1st, 2023
Verified purchase
• Updated review

If I would have read that it's a cover not the armrest and watched the video I would not have gotten this item maybe show multiple pics 1 with it installed 1 with what the actual product is

Reason I chose this business:

Cause I have a mustang

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

If you have any questions about an item-
Please feel free to reach out to our customer service.
We are happy to help.

Amy
EXT 1257

Easy peasy
August 25th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Cause I have a mustang

Thumbnail of user briann1405
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

After all the calculations with sizes, offset and tire size I would recommend 19x8.5 +30 with 275/55r19 they fit just my OEM 21x9 with 275/45r21
Pictures to come

Reason I chose this business:

Ford car with same bolt pattern

Thumbnail of user ralphm581
1 review
0 helpful votes
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November 10th, 2022
Verified purchase

The LED Lights look great & function as advertised. Very happy that the products I order from American Muscle are aways delivered on time and work perfect!

Reason I chose this business:

Excellent products!

Thumbnail of user garyo321
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

The ordered parts shipped and were delivered quickly. Unfortunately the Ford Performance hood strut kit was disappointing and was taken off the vehicle shortly after being installed.

Reason I chose this business:

Good variety of parts and fast shipping.

Thumbnail of user landonw45
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Quick shopping i believe i waited 3 days for my exhaust. Very easy to install with the right tools. It says 2-3 hours it took about an hour with the the recommend tools.

Reason I chose this business:

Trustworthy website/ big name company

Thumbnail of user paulp2292
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

American Muscle has the parts you need for your Mustang. And if they don't fit or you order the wrong part the returns process is very simple, and the CS is on point.

Thumbnail of user kathyb1168
1 review
0 helpful votes
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November 8th, 2021

I bought headlights from American muscle almost a year ago today I noticed the headlights have a thin film peeling off them and also they now have water in the headlights very disappointed

Tip for consumers:
Don't buy from American muscle

Products used:
Headlights

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeremeya
4 reviews
13 helpful votes
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March 3rd, 2011

By far the best site ive delt with. Fast shipping great prices and ALL there products are shipped FREE! Ive gotten 4 things from them so far and ill always go back to them.

Thumbnail of user brittonb8
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

Ordered the console cover for my 2017 Mustang GT since the leather had started to crack. The cover fits good and looks good. I received my super quick and was exactly as described.

Reason I chose this business:

Good reviews

Thumbnail of user williamg2595
1 review
0 helpful votes
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November 26th, 2022
Verified purchase

This was a great experience, and starting at the great service that was provided. The rim got to us quickly, and the quality is excellent. Would definitely buy here again.

Thumbnail of user amberd761
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

Quick easy and affordable! The site was easy to navigate and I found my parts quickly, pads and rotors well within my budget. I will definitely be shopping here again.

Reason I chose this business:

Because I drive an American muscle car

Thumbnail of user michaels10799
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

Everything went well. I had no problems navigating the site. The piece shipping Box safety secured it. Once out I looked it over no damage. I highly recommend this item.

Reason I chose this business:

The company had more choices to choose from than the other sties and everything I've order was well made. Quick shippers also. Only problem is that I'm using is red interior carbon Fiber. Need more choices in colors.

Thumbnail of user stevenr2009
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

Love the service super fast shipping. Found the parts I needed. And I will keep checking and buying when I need parts again. Thanks for your services.

Reason I chose this business:

I saw AmercanMuscle has a lot of parts a good prices

Thumbnail of user isaace97
1 review
0 helpful votes
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September 3rd, 2023
Verified purchase

Super easy to install, and looks great
Just lays low on the sides but just some corner adjusting in the drive to not be scraping, looks great for sure

Reason I chose this business:

Easy way to shop reliably

Thumbnail of user timothym1763
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

MY ORDER IS INCOMPLETE AND MISSING PARTS. I EXPLAINED TO A.M THAT MY WORK WAS SCHEDULED FOR TUES. I WAS TOLD THAT THE MISSING PARTS WOULD BE SHIPPED OUT BY TUES. NOW MY CAR IS STUCK IN THE SHOP AWAITING PARTS. IM LIVID

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am very sorry to hear about your experience.
I reviewed your order and I left you a voicemail.
Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user josephd607
1 review
26 helpful votes
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January 18th, 2020

I swore these clowns off for a couple years for a multitude of reasons but they had some BMR rails I wanted that LMR didn't have. They were out of stock so I signed up for an email to be notified when they were back in stock. Got the email a couple weeks later and immediately purchased. 6 days go by and nothing. No updates, order says processing. Chat an online rep and I'm specifically told they shipped 1/13 from an "alternate warehouse" (AKA drop shipped because they don't actually stock most parts). Next day I get an email stating the pets aren't in stock. So as far as I'm concerned they lied to me by emailing me and saying the parts are eligible to be ordered. Then they lied again by saying they shipped 1/13. So I reply to cancel my order and refund. Days go by and no response. Chat online again and get the same rep, who insists they would never lie, and then proceeds to tell me that he stated 1/13 was the expected ship date when we talked on 1/15. I saved the chat contents and surprise surprise, lie number three because they specifically told me they had shipped. So I again requested a refund and two days later still nothing. Avoid these clowns at all costs.

Thumbnail of user jasong1786
1 review
0 helpful votes
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October 6th, 2023
Verified purchase

Poor shipping saying going to take 10 to 12 days when done people order parts they need it now I have to park my car for 10 to 12 days should have went to auto zone

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am so sorry to hear that.
I tired to reach out to you via phone.
If you have any questions-
Please let me know.

Amy
EXT 1257

Thumbnail of user charlesr1671
1 review
0 helpful votes
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May 15th, 2022
Verified purchase

It was on sale for a great price and I have been watching for one. The item was just the same as I expected. It fit well and we will see if it helps handling.

Quality
Thumbnail of user jasonm2680
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

Plastic Xmas trees to pull out should be offered with it but it did come with extra white clips. Take your time to make it fit perfect but over all worth it

Thumbnail of user davidl5496
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

My order was received and processed very fast. My order arrived undamaged even with one box destroyed and open. The hardware was intact and merchandise unharmed. That's due to the packaging used

Reason I chose this business:

Because different suppliers for parts. I will never purchase speed form parts ever again. There mustang parts are garbage. MP concept parts last and made better.

Thumbnail of user justinw968
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

Really great buying experience. Really good price with the limited time sale. Fast shipping. Just a really solid buying experience. Will be purchasing from here again.

Reason I chose this business:

Best selection and prices for my 2001 Bullitt

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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