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AmericanMuscle has a rating of 4.4 stars from 6,718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 days
28,689 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
Quick and easy, the tracking site was down for a day but I was able to get it eventually, over all good
Great parts for my 2021 mustang gt, they have everything you need and great prices will shop again in the future A++
Quick simple and extremely user friendly can't wait till I order the exhaust for my mustang! Website is extremely easy to navigate!
Every time I order from you guys, it gets to my house pretty quickly and nothing is missing which is very nice.
You have a great selection for my Challenger r/t
I ordered some grill extension pieces, which arrived with duplicate upper pieces, instead of left and right. I contacted American Muscle and thus began the saga of never ending excuses and so many emails to simply get my correct parts I had already been charged for. Went on for months. We contacted an individual from parent company (Turn 5) to try and get resolution. More promises... we will get you taken care if etc. I eventually filed a complaint with the better business bureau. American Muscle told the BBB that "the customer hasn't been charged" which I pointed out to the BBB as a complete fabrication with a screen shot of AM's lie. AM then said, we meant the customer hasn't been charged for the recorder... what the what. I can deal with slow and inefficient, particularly for something specific like a MMD part in this case. I eventually got a refund and shipped back the wrong parts. It would not surprise me in the least if that same box of wrong parts gets shipped to another customer. It is as though young children are handling this companies affairs. Plenty of other Mustang aftermarket suppliers out there sans the major disfunctionality. I bought a new exhaust from LMR recently and other items from CJ Pony Parts. I scraped off my American Muscle window banner and asked them nicely to delete my acount which of course they haven't done. Eventually this stuff will catch up with them in all likeliehood from a business perspective. I had spent well over a thousand dollars over a few years with them.
Tip for consumers:
Try some of the other after market parts retailers who are trying harder.
Products used:
None
Wonderfully fast shipping with great packaging. Was pleasantly surprised that the gas tank was finished and not just unfinished steel. Very happy
Wide selection of parts for the price
5 stars I was very pleased and excited to have gotten the whole order being delivered earlier than expected and all together
Thank you for offering a wide array of fox mustang parts at reasonable prices! Takes the guesswork out of many purchases. Calvin
You carry a wide selection of fox mustang parts at reasonable prices
It was great! Just wish instructions were way better but it's all good as long as you install them you're self correctly
Heard it was pretty reliable and good for the cost of money
Bought two caliper covers. They were not in stock. Got a store credit since I payed PayPal. Bought 4. Easy as pie.
The only company I ever use
This key fob worked perfectly as a replacement. So easy to set up. Finding the product on the website was simple. Thanks!
Nice product and looks so much better
If your looking for something to cover up that ugly yellow dipstick... this looks great
Like the product for my car
Love the smoked out LED marker lights. Sometimes you don't always need to do big things to ur car! These look awesome!
I've made several purchases from American Muscle over the years and I've always been impressed on how quick the product ships and when I receive my order.
I always pick American muscle for their great selection of products and their quick shipping
They still haven't picked up my return id like them to pick it up so we can proceed with the process
Ok I think I got my lung nuts I canceled the rims they were on back order now you have a chance I ordered 2 new rims 18 inch with tires so we will see
My shopping experience was great. Super fast shipping as for the MSD wires I have not installed them yet,they look great
Good website
Easy Install. Comes with 4x Studs, 4x Washer Nuts, 3x Guid brackets, and 1x ZR1 Extended Rear Spoiler Replica for the C5 Corvette. The Spoiler fits perfectly so don't be worried if it'll be a cheap eBay knockoff because this has quality.
Need a spoiler
Parts arrived on time and everything was included. The AM video for the throttle body helped me with an easy install
Great product and service
It was very easy ordering the brake caliper covers, and they were delivered very quickly.
Can't wait to have them installed.
They have a huge assortment of Mustang accessories.
I ordered my convertible top with 3 day delivery. It took 6. My installer was on a time restraint and had to reschedule. So now I wait for vehicle…
I got my order earlier than expected which was very helpful. I've only had good experiences with you guys. Thank you!
Used previously
Process was easy and we received our item in a timely manner. We are looking forward to placing many more orders.
AmericanMuscle had the item we wanted and at a great price.
Gain trust and grow your business with customer reviews.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am so sorry to hear that!
I see you have reached out to our customer service.
If you have any other questions, or need assistance-
Please let me know, I would be happy to help.
Amy
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