• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,338
Neutral
94
Negative
326

Instant Feedback

28,689 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,718)

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Reviews that mention popular keywords

american muscle (1961) customer service (1110) shopping experience (376) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user anthonyr1341
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

Its nicely made the shipping got lost and a little late but was found and they credited me $ fifteen dollars

Reason I chose this business:

Seen them on youtube

Reason I chose this product:

Looked nice and well made

Service
Quality
Thumbnail of user jackb1644
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

Have always had great experience's when ordering or just communicating what I thought I wanted and was helped in every transaction.

Reason I chose this business:

Love their Catalog

Thumbnail of user dewaynel15
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

You can't go wrong with these folks. Easy piece of cake doing business with them.

Delivery, was fast. I've never had

Reason I chose this business:

When you find someone or something that gets the job done with no headaches you gotta love it.

Thumbnail of user justinm1591
1 review
0 helpful votes
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November 26th, 2022
Verified purchase

Overall wonderful. Order showed up a lot sooner than i expected. Also the gentleman on the phone was pleasant and helpful.

Reason I chose this business:

Local and cheaper than most.

Thumbnail of user keithh932
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

So far so good. Checkout was smooth.

No glitches or issues. Item shipped and arrived in a timely manor. Very happy

Reason I chose this business:

Items listed instock.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user viniciuso4
1 review
0 helpful votes
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November 12th, 2022
Verified purchase

Fantastic product and extremely fast shipping however, product came with minor paint scratches, nothing extreme just thought it should be mentioned.

Reason I chose this business:

Heard great reviews from social media!

Thumbnail of user gabrielv161
1 review
0 helpful votes
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November 12th, 2022
Verified purchase

Always been a loyal customer, never have I been disappointed in the quality of products or shipping when using American muscle

Reason I chose this business:

Quality assurance and professionalism of its website

Thumbnail of user jacobr405
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

Good product I still needed resistors but helped bring it to a normal turn signal blink with my led turn signals

Reason I chose this business:

Good mustang website

Thumbnail of user camerong149
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

Order came 2 weeks early! Nice to see. Packaging was strong and nothing damages. Excited to get it on the car

Reason I chose this business:

I have used American muscle for many years

Thumbnail of user jkristap
3 reviews
0 helpful votes
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April 5th, 2023

Delivery is really free, as written on the website. I ordered parts worth 400$ and they delivered to me for free.

Thumbnail of user jeffg1495
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

Good experience. I find that it is hit and miss with shipping to Canada. I would order from American muscle again.

Reason I chose this business:

They have a good amount of parts. I have heard a lot of good things from people that have ordered from them. I wanted to give them a try.

Thumbnail of user ericr1356
Eric N.
1 review
0 helpful votes
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September 3rd, 2022
Verified purchase

Overall shopping was good. I like that they help to purchase right parts for your vehicle. Easy shopping and checkout experience.

Reason I chose this business:

Quality parts at a reasonable price.

Thumbnail of user royl397
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Did not like the color I received and was given instructions on how to return items. Very easy return policy.

Reason I chose this business:

Liked the parts they offer for Mustangs and the good prices.

Thumbnail of user ginae194
1 review
0 helpful votes
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August 15th, 2023
Verified purchase
• Updated review

Has the best selection of parts, mostly competitive prices compared to other sites, no order issues or return issues ever!

Reason I chose this business:

The best source retailer for American Muscle Cars ironically

Good options
May 22nd, 2023
Verified site experience
• Previous review

Good options. Need more color choices for interior trims and engine dress up accessories! Consider Ford's grabber blue or close-to color options

Reason I chose this business:

Seems to be the go to online retailer for American made muscle car parts!

Thumbnail of user kennethy175
1 review
0 helpful votes
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July 15th, 2022
Verified purchase

The battery cover was pretty easy to install. My only complain is I paid for 2 day delivery and it took 3 days. Is that normal for you guys?

Reason I chose this business:

Decently priced..

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user khalilj22
1 review
0 helpful votes
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July 23rd, 2023
Verified purchase

Amazing, came in when supposed to. Loved how easy it was to order and package tracking updates every few minutes.

Thumbnail of user robertog316
2 reviews
0 helpful votes
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November 19th, 2023
Verified purchase

Well the pipes arrived perfectly shipping was on point they were installed the Hellcat sounds amazing highly recommend this product thank you.

Reason I chose this business:

Great web site as well as customer service thx.

Thumbnail of user paulh2762
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

American Muscle is our go-to place for all things with our Mustang, great parts, fast shipping and superb customer service!

Reason I chose this business:

Previous experiences

Thumbnail of user victorm825
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

The delivery was two days late but it finally arrived which I am pleased. No further complaints packaging was great.

Reason I chose this business:

I have been shopping with AM for a while and have always delivered good-quality parts.

Thumbnail of user reynaldov23
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Love the experience. I chatted with a representative who answered all my questions and ultimately help me make my decision.

Reason I chose this business:

Has everything I need.

Thumbnail of user jenniferc4151
1 review
0 helpful votes
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January 14th, 2023
Verified purchase

Awesome quick delivery no issues seem to have almost everything i have ordered would definitely order with you guys again

Reason I chose this business:

Have my mustang parts hard to find parts sometimes being 96 gt mustang

Thumbnail of user bradh617
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

One stop kit for inner and outer tie rods, lower ball joints, and sway bar links. Received in 2 days.

Thumbnail of user thomasm4038
1 review
0 helpful votes
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December 24th, 2022
Verified purchase

It arrived on time and it was extremely easy to purchase online. Great experience. Will definitely order from them again..

Thumbnail of user roberth5022
1 review
0 helpful votes
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July 20th, 2022
Verified purchase

Everything went very smooth. I got my part exactly when they said I would and its a direct oem replacement

Thumbnail of user apolinarl
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

Great explanation video, on all parts as I was taking a look at future parts I'm buying & good quality

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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