• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,717 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,337
Neutral
94
Negative
326

Instant Feedback

28,689 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,717)

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Reviews that mention popular keywords

american muscle (1961) customer service (1110) shopping experience (376) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user bobh1391
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase
• Updated review

No problem they look great. I had the white face which I wanted to match the ones in the car.

Didn't have any problems always easy to do
July 31st, 2023
Verified site experience
• Previous review
Reason I chose this business:

I buy everything here

No problem always easy to do
June 27th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I buy everything for my car here

Very good no problems easy to do
June 22nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

I buy everything here for my car

No problem have ordered a lot of stuff everything is...
February 15th, 2023
Verified site experience
• Previous review

No problem have ordered a lot of stuff everything is always packed very well and on time had to do one return for fitment took it back and replaced it

Reason I chose this business:

Great place to buy from

Great shopping here
August 2nd, 2022
Verified site experience
• Previous review
Been doing this 3or4 times buying parts from American...
July 27th, 2022
Verified site experience
• Previous review

Been doing this 3or4 times buying parts from American muscle no issues

Reason I chose this business:

Been using them for years no problems while building my car

Car parts
May 7th, 2022
Verified purchase
• Previous review

Everything delivered one time no issues parts wrapped very well can't wait to install

Thumbnail of user wyatts111
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Never received the part I ordered, received constant spam emails, and credit card info stolen and +$1200 of fraud purchases days after. Just no.

Thumbnail of user bradleyc423
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

4 stars for shipping options. Cheap or expensive no in-between hope this changes in future the product itself is awesome any changes will come back to this

Thumbnail of user saraw922
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

I received my order packaged very well and free of damage. The install was easier with two people because the template was a little off for the hole placement but with a little help and force we got it in. The adhesive wasn't really useful because the spoiler doesn't sit on the trunk but rather hovers over it a little. Overall I am please and it looks really good on my car.

Reason I chose this business:

I wanted good quality parts and they delivered.

Thumbnail of user davidc9598
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

You email discount codes that can't be applied to an order. MDAY24 wasn't applied to my order. Credit balances shown in emails aren't available under my account when logged in. Will contact Pa State Attorney General's office. Extremely dissatisfied and will certainly not be quiet about it.

Reason I chose this business:

Unfortunately my wife bought me a gift card to here. I did at one point in time have faith in your products, that changed with the BS coil over kits you sell on here. The kit she bought more or less ruined my 2007 S197. After talking to several hundreds of people, we all agree, they are for the track only, or for States other then Pa where the roads are decent.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Hi David I have left you a voicemail to apologize that the items on your recent order did not qualify for the code you were trying to use. I also reviewed all store credit that you currently have available with us.
Please let me know if you have any questions. You may return my call at EXT 1257.
I would be happy to speak with you about your experience.
Have a great day!

Amy

Thumbnail of user johns15997
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Awesome! Ordered at night and was delivered in the next two days! Delivery guy was nice as well hiding the delivery in the back!

Reason I chose this business:

Best place to shop

Thumbnail of user eddiee162
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

My experience with American muscle is always good, fast shipping, and quality work from wheels to tires as my recent purchase was new tire and wheels set for my vehicle. Always trusted site I go to for any parts!. As much as I been ordering from this well trusted site I would love and appreciate a discount of some sort; due to amount of things I ordered within a months span with high end priced wheels and tires. Would recommend to a friend!

Thumbnail of user carlosr1263
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Good I really like them hopefully they fit my car and they gon in

Thumbnail of user johnathanb119
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

They are fast on getting you your orders and not bad on the prices

Reason I chose this business:

Because they have the stuff that works for my mustang

Thumbnail of user josev1193
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Was sent the wrong stuff, not what I expected and I haven't heard anything after sent back the wrong stuff

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

So sorry that you were sent the incorrect clutch kit Jose.
I see that we have sent out your replacement and it was delivered to you.
I tried to call you to make sure all was well with your replacement. I am so sorry
I missed you. Please feel free to contact me at EXT 1257.
I hope to hear from you soon!

Amy

Thumbnail of user omara543
1 review
0 helpful votes
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June 19th, 2024
Verified purchase
• Updated review

Excellent, very fast delivery and very good products.

Although it doesn't have discounts but it has a lot of products and accessories so that the car looks great

Reason I chose this business:

Because it has a lot of products.

Installation help.

VERY SATISFIED
August 19th, 2023
Verified site experience
• Previous review
Reason I chose this business:

ITS RELIABLE

Thumbnail of user williamd4116
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

The thing looks great, was easy to put on and made my mustang look even better. Definitely recommend!

Reason I chose this business:

Just randomly gave them a shot and it was a good experience.

Thumbnail of user kennethf568
2 reviews
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

The Guys at American Muscle are very professional and experienced with the parts. I've been a happy customer for yrs and love the sound of my new exhaust. Thank you

Reason I chose this business:

American muscle always have the right parts and best parts for a great price.

Thumbnail of user jamesf4641
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Very happy with the products I purchased and will do business with you again!

Reason I chose this business:

Had what I needed in stock ready to go

Thumbnail of user edwardb1831
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Tint that was sent was cut wrong. AM wanted pictures I provided. Then requested part number on bag that was already thrown away. Even though others complained about the same thing and I have made multiple purchases at AM. This is over a 13 dollar tint…no resolution. Never contacted me back. Blew me off.

Reason I chose this business:

I have purchased multiples times in past.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for reaching out to share your experience with your turn signal tint.
I am very sorry that this item was not cut correctly. We would be happy to assist you with replacements.
I have reviewed your order and I do not see that you have contacted us about this order as of yet. I reached out to you and left you a voicemail.
Please contact back if you would like to return this item for a replacement or a refund.
I would be happy to help you with this. Thank you for your many purchases with us!

Amy
EXT 1257

Thumbnail of user haroldw253
2 reviews
0 helpful votes
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July 30th, 2024
Verified purchase

Picture was not what I received. Not the product I wanted. Request a return and refund

Reason I chose this business:

Thought I was getting a quality product. The picture and description was not the product.

Thumbnail of user tomd1524
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

Thanks American Muscle! My cold air kit was the cheapest price I could find and it shipped for free.

Thumbnail of user johnm14711
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Purchased an open box unit for a great discounted price. Shipped quickly and arrived undamaged. Happy with my purchase.

Reason I chose this business:

Good selection and decent prices for my 5th generation Camaro.

Thumbnail of user fredk384
1 review
0 helpful votes
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June 5th, 2024
Verified purchase
• Updated review

I returned a driveshaft safety loop because it was too narrow. The AM ad stated it would fit. The manufactures ad stated, in their title it would fit 2015-2023 Challengers. But, in the description it stated it would only fit 2015-2017 Challengers. It was the manufacture's error, AM gave me a store credit for the return. I used the credit to purchase a subframe connector.

Exchange
May 8th, 2024
Verified purchase
• Previous review

I ordered a driveshaft safety loop for my 2020 Challenger SXT. It was advertised to fit 2015-2023 Challengers. It was too narrow. I read the manufacturer's website. It was title 2015-2023 Challengers. The description stated the loop would fit 2015-2017 Challengers. I returned the loop with no problems. I then purchased the subframe connector. That is one of the reasons I have been a customer of American Muscle for several years.

Reason I chose this business:

They have a large selection of parts. I can buy everything I want from them.

Thank you
March 22nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

I am a repeat customer.

Thumbnail of user johnh10429
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

Always enough dealing with the company service is great and the information they provide is worth while

Thumbnail of user grantt81
2 reviews
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase
• Updated review

Easy to order, fast shipping, and perfect fitment.
American muscle makes it easy to keep up with shipment tracking.

Reason I chose this business:

I used american muscle in the past and you guys would send good deals/coupon codes to use on my next order which would keep me from looking at other sites for better deals.
But guess that is no longer the case.
I'm in the market for cams but I guess I'm gonna shop around.

Fast easy shopping
October 27th, 2023
Verified site experience
• Previous review
Reason I chose this business:

My go to sight for performance parts as long as the price is reasonable

Quick easy, item description and fitment was great
April 19th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Been using AmericanMuscle for over 10 years

Thumbnail of user toml1446
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Return was very quick, sorry it din't work out. Very easy to work with

Thumbnail of user johnc12125
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

Good selection of hard to find products for good prices. Fast service and products arrived on time free of damages.

Reason I chose this business:

Great reviews.

Thumbnail of user justing974
1 review
0 helpful votes
  • Send Message
July 31st, 2024
Verified purchase

American muscle is great I love their customer service and the variety of things available to buy

Reason I chose this business:

Best products

Thumbnail of user richc447
1 review
0 helpful votes
  • Send Message
July 31st, 2024
Verified purchase
• Updated review

Quick shipping. Always appreciate getting items quickly. Thanks

Thank you!
October 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

I like you guys

Thanks
September 17th, 2023
Verified purchase
• Previous review

Very fast delivery, looks awesome. Can't wait to get them mounted on my Stang.

Reason I chose this business:

Convenience and price

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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