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AmericanMuscle has a rating of 4.4 stars from 6,718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 days
28,689 reviews
First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!
I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.
I didn't get the order because the order got lost in transit. I didn't get any refund or reply from customer service
Website software is Main. Very easy to navigate, support is very helpful in case of something.
I'm using this website many years, always fully satisfied
Highly recommended!
Big selection of products great customer service
All available
Fast shipping. Nice products very good customer service, if any issue.
Very nice customer service and products no problem with returns or whatsoever
Will see the quality when arrive
Friend)
I ordered a grill insert with lights, when I received it both light adjustments were broken (pieces were in the bottom of box). Obviously it was returned
I have always bought my up-grades from AM, not the first time I’ve had to return an item for quality issues.
Shipping and customer service was fantastic I would highly recommend American muscle
I wanted to get my rims and tires off of my 08 mustang GTCS because it will be sitting for awhile, because I had a stroke and I needed to get my rims and tires off the concrete in the garage, they worked fine which made me smile because the rims are off of a Chevy that's why I needed the spacers to make them clear the calipers, they worked, thank you American Muscle.
I always use American Muscle for everything I have put on my mustang, the service is top notch, If you ask me I would tell anybody who wants parts for a mustang to go to American Muscle.
Part was correct, good value and great service, fast shipping.
Easy ordering, fast delivery, part arrived with no damage & fit perfectly.
Excellent, Luke went above and beyond to help my decision.
Ordered on a Sunday and it was here by Wednesday, could not be happier with service.
They had what i needed, Past purchases.
Very well laid out site. Good selection. The parts were delivered on time and fit well
Upon making a purchase... I noticed that there were some issues with the price in the cart. It started as a chat, and was informed that someone would be calling. Within minutes my case was solved with no resistance whatsoever. High quality personnel at this company...I forsee myself doing alot more business with them. Highly recommend!
Satisfied with my order I received all my parts.took pictures before and after.
Should have a fedex driver make me sign for my order I paid 800 for that was stolen. Never order from here again
I understand that the part I ordered is oversized, but tacking on a $40 surcharge is highway robbery.
It's a plastic front end splitter that maybe weighs 7 pounds. I'm sure that whatever carrier is used to ship this is not charging you that $40 up charge. Just another revenue stream for American Muscle.
I've been waiting a month for the sway bar rebuild kit got my 98 GT that I've already been charged for. If you don't have the parts just refund me already and update your site.
Not going too anymore.
Hi Erik,
Really sorry about your order for your sway bar rebuild kit and thank you for reaching out about it. I see that you have been refunded
But I left you a voicemail because I wanted to apologize and let you know I issued you a store credit voucher for your experience.
Please let me know if you have any questions. You can reach me at EXT 1257.
Amy
Very satisfied overall with everything. Have been using American Muscle as the main source for all my Mustang needs. Have never disappointed me.
Overall satisfaction.
Experience with American Muscle is top notch. I've never had any issues with this company. Would recommend to all my friends.
They have everything I’d ever want for my Mustang, and the deals are great.
I'm in san diego California and placed my order friday afternoon may 10 got it may 14 which was 1-2 days earlier than expected. I got the part installed on may 17 around 8am mechanic was done by 10am and it cost me $450.
I chose American Muscle because they were offering military discount and I had a budget to work with and honestly the discount was the reason I could afford the install same week.
In general, it was a good experience, the product is very nice, however the shipping with fedex was very bad and unprofessional. The package lasted 4 days as "delivery exception". I called fedex like 6 times and they kept telling me just to wait for updates. I had to hold my package to a fedex location to pick it up.
As I mentioned before, the product is cool, American muscle is a great place to find any part you look for, however, be careful with shipping through fedex.
Always the place I find the part I look for or need.
Nothing complicated. Did the order and got it. Just like it should be. No complications.
Found it in google
The cowl looks correct and in good shape. All the pieces, except screws, are included.
Order came in on time and the box wasn't roughed up. All parts inside were clean and in great condition.
Always choose them. Making sure it fits my car is always a huge plus when it comes to shopping and comparing.
Wonderful. Very little drone. Fast delivery. No regrets. The roll on is amazing. Can't beat the price
Price point
Gain trust and grow your business with customer reviews.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Thank you for reaching out with your feedback regarding the handling fee on your front end splitter.
While the shipping was free on this item, over sized items can have a handling fee. You will see this noted on the item
Page for the item before purchase. Please feel free to reach out if you have any questions and I would be happy to review your order with you.
Thanks again!
Amy
EXT 1257