• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,725 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,343
Neutral
94
Negative
326

Instant Feedback

28,691 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,725)

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Reviews that mention popular keywords

american muscle (1962) customer service (1110) shopping experience (375) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user tracyr914
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

The service rep was very knowledgeable and helpful with my payment method

Thumbnail of user nicholasp997
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Excellent service and experience. Definitely be ordering more from y'all.

Reason I chose this business:

Heard a lot of good things about yall.

Thumbnail of user roba431
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Is a great product for the price. Had to drill my own holes and then use some of the existing ones to secure it even more but looks amazing. Definitely gave my challenger a more aggressive look.

Reason I chose this business:

Reputation and quality!

Thumbnail of user chrisq595
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Always have what I'm looking for and have no issues getting the items I want.

Reason I chose this business:

Ease of use website and top notch parts.

Thumbnail of user robertm9965
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Got the part on the day I was told it would show up. Easy install and it works as intended.

Thumbnail of user darcyr54
1 review
0 helpful votes
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May 15th, 2024
Verified purchase
• Updated review

The experience of ordering was smooth and easy also the parts arrived quickly but unfortunately important pieces were missing…….ie the neoprene bushings were not in the box all the other parts were there but these are useless without these key pieces

Reason I chose this business:

Selection and pricing is reasonable. They seem to have every part I’m looking for or requiring to work on my Mustangs

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for providing your feedback about your open box order. We apologize that the control arms did not work out for you.
Please let me know if you have any questions or if you would like to discuss your experience.
Thank you!

Amy
EXT 1257

Smooth easy transaction
May 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Selection and pricing is reasonable

Been good except for when I ordered front right and...
October 27th, 2023
Verified site experience
• Previous review

Been good except for when I ordered front right and left marker lenses 3 times now I've received only the left drivers side

Reason I chose this business:

My experience in purchasing from American Muscle has been for the most good

Thumbnail of user alexanderd624
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

The experience was good overall install took about an hour. Would recommend looking at the sideskirts inside says left or right made more sense from there. Only thing is idk what the extra screws were for.

Reason I chose this business:

40$ cheaper cause they were onsale

Thumbnail of user josephh2606
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Ordered alternator came packaged good and good shipping time

Reason I chose this business:

Good products

Thumbnail of user christopherl1858
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Love American Muscle, love spending my money here. Experience was a little bit short this time around. Missing hardware inside the kit. Had to buy new clamps.

Reason I chose this business:

Normally good choices, quality and fast shipping.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for your feedback and we apologize that you had to source the clamps locally.
Thank you for contacting us about that, I see that we were able to assist you with it.
Please let me know if you have any questions or if you would like
To discuss your experience.

Amy
EXT 1257

Thumbnail of user rowans49
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

When installing the headlights i barely pushed on it and a chunk on the back broke off, drove car with headlights for a few days then wires burnt up…

Reason I chose this business:

Had a pair of wheels

Thumbnail of user wadey17
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Great service and selection.
Fast shipping...
what more could you ask for
Thanks American Muscle

Reason I chose this business:

Quality parts

Thumbnail of user alanm1541
1 review
0 helpful votes
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May 12th, 2024
Verified purchase

I found this cold air intake on line for my 1988 5.0 mustang it said that I might need to buy the adapter so I call and spoke with someone and was told that I didn't need it so I bought it and upon arrival I went to install it and I found that I did indeed need it. So I'm pretty disappointed and now I have to order the adapter which I could have gotten it all at once. Bad info.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am so sorry to hear about your experience with your CAI. I see that you did purchase your BBK Speed Density Cold Air Intake Adapter for your Mustang.
Thank you for your purchases and for your honest feedback. We appriciate it.
Please let me know if you have any questions or if you would like to discuss your feedback.

Amy
EXT 1257

Thumbnail of user ronaldt780
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I absolutely love this website, I was able to easily find the part I needed. Now despite the issues I'm having assembling the item I purchased, it's in great condition upon inspection and came with everything I need. I just wish it was pre-assembled.

Reason I chose this business:

Best parts for great price, and was honestly more logical than the other guys lol. I love American muscle, I would definitely buy from this website again.

Thumbnail of user brandyc282
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Watched 3 videos and did exactly as said. Got it on window fighting to get rounded to glass. Less then 2 hours sitting in driveway came out and it had done popped up. Tape on latches or rest of it did not stick.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am sorry to hear that you had difficulty with the installation of your Rear Window Louvers. I see that you have spoken with our team and reviewed the install process.
Please let me know if you have any further questions.

Amy
EXT 1257

Thumbnail of user garyg1934
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Had one light not working when brides on? Offer 10off that didn't go through so I ended the paying up for two sets.thr 10 dollars wasn't used and told it would on my next order which I probably want use this company again@

Reason I chose this business:

Everything I ordered always perfect but the maker of the lights probably didn't text the first pair. It worked pass the 90 day warranty and one syoped.was issued 10 credit wasn't applied o.n the 2 order or..

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for reaching out about your open box Raxiom Axial Series 6000K LED Headlight/Fog Light Bulbs.
Please feel free to reach out to me if you find that you have any addidtional questions after speaking with us.
I would be happy to discuss your order with you.

Amy
EXT 1257

Thumbnail of user lisal3810
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

I ordered a hellcat spoiler for my charger. Was just as described. Very good quality and craftsmanship. Very easy installation.
Received in less than 1 week

Thumbnail of user lannyb34
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I needed to replace the stub antennae that I first bought 13 years ago. Still in stock, still simple. What more could I ask?

Reason I chose this business:

Quality, price. My first purchase was a wheel and tire package - I’ve never looked anywhere else.

Thumbnail of user jem13
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Shipping was 2 days as promised and got what I ordered. Can't complain!

Reason I chose this business:

Better price than other places for same filter

Thumbnail of user matthewb1863
2 reviews
0 helpful votes
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July 4th, 2024
Verified purchase
• Updated review

Quality products at reasonable prices. Fast shipping and delivery.

Reason I chose this business:

Repeat customer

Repeat customer
February 17th, 2023
Verified site experience
• Previous review

Repeat customer. Love American Muscle! Great products.

Reason I chose this business:

Repeat customer

Fast and efficient with great prices and products
February 9th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer

Everything is great except shipping
October 6th, 2022
Verified site experience
• Previous review

Everything is great except shipping. The site wouldn't let me expedite shipping. I appreciate free shipping, but I would like the option to get parts sooner.

Reason I chose this business:

Repeat customer

Awesome company with great products and prices
October 6th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Best parts and prices. Also a repeat customer

Thumbnail of user karstw
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Great experience easy to shop and product arrived when they said it would

Reason I chose this business:

I like their products

Thumbnail of user carlosh499
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Product did fit order cat back exhaust system just had to cut it down which was great rather have it to long than short will be buying more parts soon!

Reason I chose this business:

Has all my mustang parts for the 99-04 models 🤟🏽

Thumbnail of user johng7607
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Simple ordering fast delivery and I found the site to be easy to understand and navigate.

Reason I chose this business:

Parts replacement

Thumbnail of user kevinr2381
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Ups lost my package and American Muscle handled it very well! I will be coming back for more parts in the future!

Reason I chose this business:

Because of their awesome customer service

Thumbnail of user vickieb431
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

I have been waiting for apart for several day. Has been held up at fed ex in Grove city. Have made 3 phone calls to your company and still have no part. Really really need this part. Was told that tracker was placed and would receive part.no later.than today

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I wanted to apologize for your original dip stick being lost and I see that we have already shipped out your replacement and it has been delivered.
I see that we refunded the expedited shipping you had purchased as well. Please let me know if you have any questions. I would be happy to speak with you.

Amy
EXT 1257

Thumbnail of user randyw601
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase
• Updated review

Great places, great prices, and quick on getting stuff sent

Love this place
December 13th, 2022
Verified site experience
• Previous review
Love this site
August 16th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Has everything i need and they are quick.

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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