• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,725 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,343
Neutral
94
Negative
326

Instant Feedback

28,693 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,725)

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Reviews that mention popular keywords

american muscle (1962) customer service (1110) shopping experience (375) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user susang3595
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

Tried to take advantage of the 20% Labor day sale and the code wouldn't work. Package came in damaged, radiator had minimal damage. Looks great,works great and easy to install.

Thumbnail of user daryls184
2 reviews
0 helpful votes
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November 29th, 2022
Verified purchase

Not only was there a good product description and helpful video for installation, but the ordering was easy and delivery came in a timely manner. Great experience!

Reason I chose this business:

Found the product I wanted at a great price.

Thumbnail of user michaela4027
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

Every purchase I have made through the years, have been processed and sent very quickly. The email updates regarding purchases and tracking are extremely useful as well.

Reason I chose this business:

- Great Selection
- Fair Prices
- Great Turnaround
- Because before I die I'm gonna win one of these giveaways! Lol

Thumbnail of user raymonds669
1 review
0 helpful votes
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May 2nd, 2022
Verified purchase

Ran across some minor issues with the installation that could of been discussed a little better in the YouTube videos, but overall good experience with the service.

Reason I chose this business:

Good judgment.

Thumbnail of user rayh628
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

I ordered rear window louvers for my 2018 dodge challenger T/A. Perfect fit and everything u need to install, fast shipping and I'm in Ontario, Canada, very pleased with service and price,

Reason I chose this business:

I purchased things before for my mustang and was pleased with parts and prices and shipping so definitely stay with you guys

Thumbnail of user allenp230
1 review
0 helpful votes
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November 15th, 2022
Verified purchase

Sorry to say I had a horrible experience with this air intake system it says it fits a 2022 Challenger but it didn't fit my 2022 Challenger one of the airlines is on the wrong side of the intake and I was told by tech support remove it from the vehicle and send it back I was working on it for a few hours very upset had to send back the unit to American Muscle or wherever you are manufacturers

Reason I chose this business:

air intakes look nice and it's at a reasonable price

Thumbnail of user christopherw1915
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

I bought a muffler delete kit for my dodge charger R/T. The system said it fits my vehicle. It was the wrong size, and now I get store credit instead of a refund. Thanks American Muscle for nothing!

Reason I chose this business:

Never again.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am very sorry to hear about your experience.
I see you have reached out to our customer service.
If you have any questions please let us know.
We are happy to help.

Amy
EXT 1257

Thumbnail of user brianm3632
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

I got my delivery on a Sunday. Enough said there right. 3 days is no lie. Fed ex is a little rough with the packages, but A.M. packages well. No damage.

Reason I chose this business:

I bought my car with American muscle rims. Never heard of yall. Glad I did.

Thumbnail of user reginaldj73
1 review
0 helpful votes
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April 4th, 2022
Verified purchase

I am a big fan of American Muscle, I've learned so much about my 2017 Ford Mustang through my experience dealing with American Muscle. Every order that I have received was shipped in a professional manner. I'll tell the world that American Muscle is NUMBER 1 in my book!

Thumbnail of user jordand331
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

I love the product the only thing I wish was different was if it wasn't shipped by fedex always have to wait a few days after it's supposed to be delivered because they can't meet the 3 day delivery

Thumbnail of user scotts2811
1 review
0 helpful votes
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April 30th, 2022
Verified purchase

They were not boxed properly and one of my struts was partially outside the package. There was 8" inside the package for my shocks and struts to slide around in.

Service
Value
Shipping
Quality
Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I'm so sorry to hear about your experience!

So that I can help, please reach out to me directly at EXT 257

I hope to hear from you soon.

Amy

Thumbnail of user jamese1478
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

A no hassle experience and smooth service. All orders are place in a timely matter. Handle of all products are quality. Overall I'm very satisfied with dealing business with American Muscle

Thumbnail of user juliam997
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

I ordered a spoiler from another company, got delayed multiple times for three months.

THEN I ORDERED FROM AMERICAN MUSSLE
It came in 5 days, amazing product with clear directions. I love this company and have ordered many times. The one this is I feel the bolts could have been better quality, I ended up picking some different ones up from my local hardware store for $2 total and they worked a lot better.

Reason I chose this business:

I’ve ordered from them before and they are reliable with part quality, clear directions, and incredible shipping time!

Thumbnail of user andrest73
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Es muy recomendado ya que es adaptado a la perfección y de muy buen material

Reason I chose this business:

Se ve una página muy serios en la venta y muy seguro de comprar

Thumbnail of user dawsonp20
1 review
0 helpful votes
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August 13th, 2023
Verified purchase

I ordered a McLeod flywheel from this website and it arrived with a factory defect. I sent it back on the 11th of July, to get it replaced, under the assumption that it would get a to me within 24 hours of fedex receiving the return package. The return has shipped but it will not get to me until the 17th. My mustang is my only car, and the transmission is out of the car for clutch and flywheel replacement, and I cannot go another week without a working car. I called the support two different times and both times I was told a confusing story about how the 24 hours is not really how it works and all this other stuff that really made no sense. Both times I asked if there was any way I could get a refund since this is such a huge inconvenience and both times I was offered a 20 dollar voucher that expires in 45 days, only useable on my next purchase. This is a pathetic attempt to make up for my situation. I have spent a lot of money, and have been a customer for 4 years on this website and I will no longer be doing so until this situation is fairly resolved. Wish I could give zero stars.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am so sorry to hear about your experience.
I would like to discuss your feedback with you.
Please feel free to reach out to me.

Amy
EXT 1257

Thumbnail of user pabloc206
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

The install was easy and it add to the cars look overall I'm happy with it

Reason I chose this business:

It’s got all my mustang needs

Thumbnail of user manuels292
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

A/M is the only one that had the spare tire for late model mustang.every one else advertised at a lower price... But not available for inmidiat shipping. Thanks American Muscle.Muscle

Reason I chose this business:

A/M Is the only one with the item I needed.

Thumbnail of user jamesa3047
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

Received everything in great condition. The tape that came with it wasn't the best but a quick online search for better tape and Amazon 2 day delivery did the trick.

Thumbnail of user robertp982
2 reviews
0 helpful votes
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April 14th, 2019

Ok, I ordered a set of gt350 aluminum fenders for my 16 mustang that were on sight for 699$ a pair, when ( it) came in it was only the left and was dented. So I called for a rma and to tell them I only got one. They said send back and they would get them out to me again. Next shipment I got the right fender and was dented, again RMA for return. Now they are out of stock so they tell me, this is where the scamming comes in) i told them just ship when back in stock. All good just have to wait longer, so I thought. Get first email saying discontinued, second email refunding my money, then they Change the price to 1399 for pair and magically back in stock. I've bought 1000s of dollers and they just bent me over with out a thought about it. I even got pictures of there sight and cost before they tried to scam it away like nothing happens. Don't wast the money on them I did, go to cj ponyparts or LMR..

Thumbnail of user chadt213
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

American muscle is great but open box idk who to blame but my product shouldn't of been sent out regardless. It's condition was horrible. Hopefully I don't ever get disappointed again.

Reason I chose this business:

It's AMERICAN MUSCLE

Thumbnail of user haleyy15
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

I was expecting to receive my order in a week or more but it only took 2 days! It was packaged well and quick to install. The instructions were a good plus as well.

Reason I chose this business:

I’m able to pick my car and see what all i’m able to buy for it easily. AmericanMuscle also has cheaper prices than standard companies.

Thumbnail of user heidim662
1 review
0 helpful votes
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December 23rd, 2022
Verified purchase

All a great experience, I never have to worry when I place and order. It is always here on the day it states it will be delivered. Thank you always for the prompt service

Thumbnail of user alexo590
1 review
0 helpful votes
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April 12th, 2023
Verified purchase

Purchased these and received them within 3-4 days! Incredibly fast shipping and they turned out so nice on the car. You can really tell the difference right away and the ride feels so smooth.

Reason I chose this business:

Leading website when it comes to all muscle car needs, always shop here!

Thumbnail of user kerryw278
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

Coming from a used car dealership family we really never upgraded what cars looked like. I called told the experts what I wanted and they told me what to buy and it's done. Great place to shop

Thumbnail of user jonathanb1238
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

I never had a problem ordering from this site. I always do. But I'm beyond heated when I woke up and I saw my package on the porch and opened it up and there was absolutely nothing in the box.

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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