• AmericanMuscle

2024 CUSTOMER CHOICE AWARD

AmericanMuscle

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Overview

AmericanMuscle has a rating of 4.4 stars from 6,725 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience, and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.

  • Quality
    246

Proactively asks for customer feedback

This company responds to reviews on average within 22 days

Positive reviews (last 12 months): 84.8%
Positive
2,343
Neutral
94
Negative
326

Instant Feedback

28,691 reviews

106
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How would you rate AmericanMuscle?
Top Positive Review

“Hash Marks for challenger”

Juan L.
9/21/24

First of all ordering any kind of decals now days make me nervous but American Muscle packing is top notch! These Hash Marks are well made! Instructions for putting on were pretty straight forward to make process easy even if you've never done it. Love how it came out!

Top Critical Review

“3rd brake light doesn't seal to my trunk lid.”

Chris E.
9/11/24

I do not recommend buying the third brake light from American muscle for the new edge cars. The fitment is sub par and trying to get a return label is like speaking to a wall. My emails don't get a reply and now I'm stuck with a break light sitting in a box in my trunk. I ordered a different replacement tail light from national parts depot, which has high reviews. I will probably never buy anything from America muscle again. This isn't the first time I've had to deal with returns from this company.

Reviews (6,725)

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Reviews that mention popular keywords

american muscle (1962) customer service (1110) shopping experience (375) quality parts (212) air intake (92) sales rep (37)
Thumbnail of user larryp759
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

I had a mechanic install them because I did not have all the tools. He was able to install them but he said it wasn't that easy. Once installed they looked and worked great.

Reason I chose this business:

Long time customer.

Thumbnail of user daniely511
1 review
0 helpful votes
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October 25th, 2022
Verified purchase

I always wanted a rear window louver and quarter side louvers in Matte black to match my car. Now my car has that added attitude,style and looks! American Muscle and MP Concepts nailed it!

Reason I chose this business:

Excellent Products, Selection and Prices! Nothing beats having a muscle car and shopping at American muscle!

Thumbnail of user lukeb536
1 review
0 helpful votes
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August 2nd, 2023
Verified purchase

Great experience! First time buyer and they made the experience fantastic! Fast shipping and great communication.

Will be buying more goodies for my Sin Stick soon!

Reason I chose this business:

One stop shopping and price.

Thumbnail of user keelym32
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

American Muscle was quick to ship my items, I received them sooner than I thought. Everything was in perfect condition and was shipped nicely! Great experience!

Reason I chose this business:

Great customer service, prices, and feedback.

Thumbnail of user tomo542
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

Fast and easy purchase. Excellent info and video support about product. Can wait for it to come.

Was exactly what they said product was. Installing soon.

Reason I chose this business:

Seems to have the best choices for my 2015 Challenger Scat Shaker

Thumbnail of user ericks152
1 review
0 helpful votes
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October 5th, 2023
Verified purchase

These secon experience has being great like the first. They arrive earlier than what's expected. One front rim had a small scrach on the rear part of the rim but everything was perfect.

Reason I chose this business:

I work a a dealership and they buy parts from American muscle so I try writing too.

Thumbnail of user dennisl619
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

Easy to use website to find replacement parts for my Mustang. Prices are reasonable. Only issue was not finding an American Muscle sticker for my car.

Thumbnail of user manfreds27
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Ordering was easier than I anticipated. Product was packaged professionally and I received it in a timely manner. Great company to deal with and they lived up to their reputation.

Reason I chose this business:

Recommend by a fellow Mustanger.

Thumbnail of user rodrigoj16
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

Had a great experience! Was delivered within a week in great shape. Product was installed following week and the ride quality is phenomenal! Will definitely be purchasing from here again!

Reason I chose this business:

Best products for a Mustang GT.

Thumbnail of user hunterh153
1 review
0 helpful votes
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March 6th, 2023
Verified purchase

It was super easy to find the right part for my vehicle. The overall organization of the website made sure I didn't get something for a different generation of Mustang.

Reason I chose this business:

AmericanMuscle has always been a better overall site for Mustang parts. The competition just doesn’t have the selection and the site structure like AM does.

Thumbnail of user jesusg373
1 review
0 helpful votes
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March 23rd, 2023

I had purchased a part on Feb 15 though about it and figured it would not fit my vehicle I got in touch with with chat representative Dolores Sapico the very next day the 16 asking to cancel my order she stated that she would send me a email as soon as the order was cancelled the item did not get shipped till the 21st so american muscle had 5 days to cancel my order and did nothing now I have the right part that I bought from anderson motor sports and the parts that are wrong and have to figure out how to send it back and pay for the return shipping I asked Dolores Sapico why did my cancelations did not go through and was just ignored.

Tip for consumers:
Be careful with cancelations make shure ur 100 percent that ur part is going to fit or it won't get cancelled and ur going to ship it back till u get it and payment won't be send out till like a month

Thumbnail of user ivani40
3 reviews
2 helpful votes
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May 20th, 2018

Ordered a few parts (SR rear control arm kit, Ball joints, etc.) which were available at the moment of purchase and had 2 days delivery status. After payment was made, the order has gone too deep ''processing mode '' for about 20 days!, all of those 20 days I desperately tried to contact their customer support and even posted about my problem on their Facebook page, but has been totally ignored; calls - set on hold, costumer support tickets - no answer, FB posts - ignored. Finally, my glass of patience has filled up and I contacted them via bank with official statements of my money return. Basically the next day Their costumer support contacted me, apologizing and telling that one of the orders items (mainly SR rear control arm kit) is in ''back order'', so I canceled that order and they have sent me the rest of the items few days after, who knows how many days it would took to get answer from them if not the Bank... and all this **** after spending there over 2000$ in 3 months, totally embarrassing!

Thumbnail of user oc86
1 review
0 helpful votes
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March 9th, 2023
Verified purchase

Loved my purchase! Worth it! K&N series 57 FIPK Cold air intake on my new 2014 dodge charger awd Rt. It's nice and loud exactly what I was looking for! Will like purchase from this company again!

Reason I chose this business:

Best prices and good reviews

Thumbnail of user johnd7423
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

I bought several items including a Hood Strut Kit, Rear Spoiler, Seat Covers, Spare Tire Kit and Strut Tower Brace. I bought the Hood Strut Kit, and Tower Brace because there were videos on how to install it. The packages themselves came with a little yellow card with a QR linking to the Ford Performance website for installation instructions, but the videos were easy to follow so I just used those. The install time estimates are relatively accurate and easy to follow. I even had a return of an extra Seat Cover and I got store credit for returning it.

Thumbnail of user jeffreyg676
1 review
0 helpful votes
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May 16th, 2022
Verified purchase
• Updated review

Nice selection of Mustang parts, love that I can get the parts I need for my 2011 Gen 5 GT 5.0 Premium Mustang. Only one part has been out of stock recently.

Reason I chose this business:

Had the specific parts that I wanted, and OEM not aftermarket.

Easy, I was wondering if you give military discount?
May 12th, 2022
Verified site experience
• Previous review

Easy, I was wondering if you give military discount? I am a disabled veteran with 22 years of service is the US Air Force.

Reason I chose this business:

Excellent Products, and selection of accessories and parts.

Thumbnail of user seanm1459
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

GREAT STUFF! My fire engine Red 2015 ECO BOOST MUSTANG (whose name is SALLY) has never been classier or sassier! SHE HATES YELLOW LIGHTS now more than ever! VROOM! Guess she is my MID-LIFE CRISIS, but this is the greatest car I have ever owned! And every dime I have spent to gussy her up is worth every penny! MORE PROMO CODES to ACCESS please for us loyal customers!

Thumbnail of user demetriusb47
1 review
0 helpful votes
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March 8th, 2023
Verified purchase

Very easy to order. I ordered front ceramic coated break pads for my 2011 Camaro 2SS! Awesome product, great price so i will be ordering some of the same kind from you guys for the rear!

Reason I chose this business:

I like how the product looked and what it said about they do. No one could beat your price for that type of quality! And the reviews i read was all positive!

Thumbnail of user pauln1014
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I recently purchased a new 2021 Mustang GT and of course needed to accessorize it to my liking. American Muscle had everything I wanted at fair prices.

Reason I chose this business:

Free shipping over $75

Thumbnail of user brandong482
1 review
0 helpful votes
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August 21st, 2022

I bought some long tube headers about 25 days ago and they accepted my payment and everything and today when I looked they canceled the order because they are illegal in CA but why didn't they tell me that when they accepted my payment so I wouldn't have been waiting almost a month for they are bad company

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

I am sorry to hear about your experience.
Please feel free to reach out and discuss your feedback.
I hope to hear from you soon!

Amy
Ext 257

Thumbnail of user leom314
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

Boxs came open and boxes ripped up product almost hanging out the box. Need more durable box for ship specially for big heavy parts. 3/4 box's had that condition.

Reason I chose this business:

Half many options and good price.

Thumbnail of user mitchellr161
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

The parts arrived as promised, But I received 2
Driver exhaust tips. Instead of one driver side one passenger side. The mistake is being corrected. Currently waiting for the correct part to arrive.

Reason I chose this business:

They have mustang parts that I’m interested in buying.

Thumbnail of user phillipm438
2 reviews
0 helpful votes
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August 26th, 2022
Verified purchase

Exactly what the Dr ordered, a great seat in the pants kick with 91 octane tune and install was a breeze. Great customer service and they kept me informed the whole entire process.

Thumbnail of user aleksandarm22
1 review
0 helpful votes
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July 19th, 2022
Verified purchase

The product looks and feels great. Great fitment as well. However, there was a scratch on it and one screw was defective so I had to replace it. Overall it's a good deal!

Thumbnail of user giulianam13
Support R. – AmericanMuscle Rep

Thank you for your feedback!
If you would like to discuss your review, please reach out.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user spencert127
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

I'm sure this still works as I've seen this version on other sites but the picture should be updated as the one you see is a lot thicker than the one you get plus is black not brushed aluminum.

Thumbnail of user daniels3894
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

The part I bought was exactly what I ordered. It arrived on time and was installed and tested without any issue whatsoever. I would definitely buy from American Muscle again without a doubt.

Reason I chose this business:

It had the blow off valve (dual port) that makes that loud PSSSHHHT sound that I like for my turbo setup.

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 22 days

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